A week ago
Product are legit but communication is not there delay response.
2 weeks ago
Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... See more
A month ago
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction t... See more
2 months ago
0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.
i have placed a few orders with the retail correction and i can honestly say its been a great and smooth experience. the prices are very good and there’s a wide variety of products for everyone. the monthly fee is so worth it and i’ll definitely be keeping my subscription for a long time.
Great company with great retail deals. Supportive staff who are prompt in replying to any questions or concerns.
- Retail Correction By far one of the best ways to get The exclusive sneakers/clothing you want and save hundreds or even thousands I personally got a yearly membership as the more you pay the better value, from Jordan’s to Yeezys and even Essentials. 10/10.
I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items thanks to them. Will def recommend
I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items that I could never cop elsewhere. Thank you guys for your support and hard work.
The retail correction offers incredible and reliable service. I highly recommend The Retail Correction for all of your merchandise needs. Anytime I have had any trouble with purchases they have been incredible with communicating with me to solve any problems I may have encountered. I assure you that when shopping with The Retail Correction you will be thoroughly looked after.
Been a member of the retail correction for the last 3 years now since the Dior air Jordan 1 giveaway and I’ve had no regrets since. I’ve been able to cop recent and past sneakers for retail or sometimes below retail price so the $30 a month membership is well worth it. I’ve even won the week sneaker giveaways multiple times now!
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Bought some Travis Scott x Air Max 270 React ENG 'Cactus Trails' arrived within the allocated time frame and passed validations for selling on Alias Order #43708 Awesome place to buy cloths at amazing prices
Ordered a pair of CLB AF1 from the retail correction as I couldn't find my size cheaper anywhere else in NZ / AU. I ran them through a legit check app and they passed so I am very happy with my purchase. Didn't take too long to come to NZ either. Thank you, will shop again <3
Ordered a fear of god essentials hoodie on the 12th of April and it arrived 2 weeks later on the 26th. Much quicker then I was anticipating considering they said it could take up to 20 business days. Also only paid $100 per hoodie! The other stores in NZ charge around $300 for it which is a crazy discount. Will definetly be back :)
I ordered the Exciting Macarons Labubu from The Retail Correction and I couldn’t be happier! The whole process was incredibly smooth — from placing the order to delivery, everything was fast and efficient. The item arrived in perfect condition and exactly as described. I was genuinely impressed with how quickly my order was processed and shipped. Highly recommend The Retail Correction for anyone looking for quality collectibles and top-tier service. Will definitely be ordering again!
Great shipping times
Poor communication from the seller. Ordered Essentials hoodies in early December 2024, was told in January that there will be a delay due to supplier issues. Come March and still no update. Contacted seller and said there is a delay still. Contacted seller TWICE! Then May arrives and still nothing. All of a sudden received a refund end of May. No email or information, nor apology from the seller. TLDR: don’t even bother buying as the items will never arrive. Buy from reputable sellers instead line SSENSE or Mr Porter Edit: Items ordered did NOT arrive. It is also false to promise the customer for you to expect us to follow up on the order, and no updates from you. For a company that charges a monthly membership fee, good service would be fair to be expected.
I don't ever write reviews, so I am genuinely frustrated & a bit off when I write a one star review. This is marketed as a cheap place to buy hype & designer clothing, any of the items are easily purchasable and CHEAPER across sites like StockX & GOAT that won't charge (No exaggeration) $150 for 7 items to be shipped. Do not bother wasting the $30 to purchase this, if you see an item you like, just search it up and purchase it elsewhere for cheaper OR a little bit more without paying an extreme amount in shipping.
The products are great and authentic. I ordered a pair of shoes as a gift but they came about 2 weeks after the persons birthday so that was disappointing. Shipping is extremely slow and surprisingly expensive, but other than that the products were great.
Love this company, clear and transparent on any issues with shipping, good drops and really fun raffles
Shoes were good. Shipping time is disgusting. Purchased 01/01/2025 and shipped on 06/02/2025.
Products in very good prices with cheap shipping to Europe
Great products, service and prices!!
Based on analysis of 13 reviews rated 1-2 stars for Retailer
“0 customer service”
“I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me...”
“I asked to cancel and refund twice but they ignored my requests”
“I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me...”
“How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence res...”
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Retailer is an online shopping platform based in Australia, specializing in sneakers, Pokémon collectibles, and streetwear fashion. The company offers a diverse range of authentic products, ensuring customers receive 100% genuine items verified by their team. Retailer caters to sneaker enthusiasts, collectors of Pokémon merchandise, and streetwear aficionados, providing a streamlined shopping experience with new product drops daily at 5 PM Sydney time (AEST). The platform emphasizes customer satisfaction by offering free shipping across Australia and New Zealand, as well as exclusive membership discounts that allow members to save 35% on every purchase. Retailer's commitment to fast order processing ensures that products are shipped within six hours, enhancing convenience for their customers. With a focus on quality and authenticity, Retailer aims to meet the demands of a growing market for trendy apparel and collectibles in Australia.
The Retailer receives a mixed response from customers, with many praising the legitimacy and value of the products offered. Reviewers highlight the great deals on sneakers and clothing, often noting that items are sold at or below retail prices. However, significant complaints arise regarding customer service and shipping delays. Many consumers express frustration over slow response times and prolonged wait periods for orders, with some reporting waits of over three months. While some customers appreciate the variety and quality of products, others feel that the purchasing process and communication need improvement. Overall, despite the appealing product offerings, the service issues detract from the overall experience. The sentiment leans slightly positive, but concerns about service persist.
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