CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomePetsTHE PET VAN STORE Reviews

THE PET VAN STORE

3.8666666666666667 out of 5 stars
3.8666666666666667 out of 5 stars
3.9
|Great|60 reviews

TrustScore

3.9
3.8666666666666667 out of 5 stars
Great
5 out of 5 stars
41
4 out of 5 stars
1
3 out of 5 stars
1
2 out of 5 stars
3
1 out of 5 stars
14
60 reviews in total

Review summary

THE PET VAN STORE has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

People also looked at

1 / 3

The Natural Pet Store

thenaturalpetstore.co.uk

3.91 out of 5 stars
3.9 (100)

Printy Pets

printypets.com

4.25 out of 5 stars
4.3 (100)

Trusty Pet Supplies

trustypetsupplies.co.uk

4.73 out of 5 stars
4.7 (100)

Rover.com | Pet Sitting

rover.com

4.6 out of 5 stars
4.6 (100)

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Tracey Smith
Tracey Smith
1 out of 5 stars
1/5

My order still has not arrived

My order still has not arrived. No one is replying to my emails or any contact. If I don’t get my order how do I get a r...Read more

0
0
🔥 High engagement
POPULAR
Leanne
Leanne
1 out of 5 stars
1/5

Absolute joke of a company

Absolute joke of a company! Placed a order via clearpay on the 12th November still have not received my order. Emailed t...Read more

0
0
🔥 High engagement
POPULAR
Mrs Carole Barker
Mrs Carole Barker
1 out of 5 stars
1/5

Where has your website gone??

Where has your website gone??? You still owe me supplies I've gone through clearpay and they are still gonna charge me t...Read more

0
0
🔥 High engagement
POPULAR
Shannon Hagan
Shannon Hagan
5 out of 5 stars
5/5

Where has your website gone ?

Where has your website gone ?

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Chanelle Newell
Chanelle Newell
1 reviews
about 5 years ago
5 out of 5 stars

Delivered on time

Delivered on time, great service. Will be a regular customer. Thanks again

Helpful?
Miss Sally Martin
Miss Sally Martin
1 reviews
about 5 years ago
5 out of 5 stars

One happy fur baby which means one…

One happy fur baby which means one happy hooman. I will definitely be back for more!!

Helpful?
Susan
Susan
1 reviews
about 5 years ago
5 out of 5 stars

Very good products and reasonable price

Very good products and reasonable price

Helpful?
Ruth
Ruth
1 reviews
about 5 years ago
5 out of 5 stars

Fantastic products and I can depend on…

Fantastic products and I can depend on my delivery slot too.No more dragging heavy tinned food/sacks back from the supermarket also a fantastic range of healthy snacks/treats for your pets.Brilliant Site,excellent range of items ,couldn’t ask for anything more!!

Helpful?
Julie Harris
Julie Harris
1 reviews
about 5 years ago
5 out of 5 stars

Highly recommend

Easy website to use item arrived really quickly item was excellent quality will use again highly recommend

Helpful?
Mark R
Mark R
1 reviews
about 5 years ago
1 out of 5 stars

Ordered and paid at the beginning of…

Ordered and paid at the beginning of November and have still not received the item. Will now be reporting to Trading Standards and Action Fraud. Also had a aggressive phone call from the owner after leaving this review so beware.

Helpful?
Paige Harris
Paige Harris
1 reviews
about 5 years ago
1 out of 5 stars

Still not received my order!

Still not received my order!

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Preia Sussex
Preia Sussex
1 reviews
about 5 years ago
5 out of 5 stars

Amazing company

Excellent company to buy all your pets needs from, quick delivery and reasonably priced items, will forever be purchasing my pets food from here..

Helpful?
Zoey Jakubiszyn
Zoey Jakubiszyn
1 reviews
about 5 years ago
2 out of 5 stars

Still waiting for my delivery

Still waiting for my delivery! Won't use again as this delivery time is way too long! Ordered over 1 week ago apparently my parcel is with royal mail but still no delivery!

Helpful?
Elaine Bowes
Elaine Bowes
1 reviews
about 5 years ago
5 out of 5 stars

My guinea pigs love these treats

My guinea pigs love these treats, delivery was very quick.

Helpful?
Aly m
Aly m
1 reviews
about 5 years ago
5 out of 5 stars

Amazing company would give ten stars if I could they impressed me that much

The frozen items were very well packed It all arrived on the expected date They even called me to stay they didn't have an item in stock and told me the alternatives they do have I've never been so impressed with a pet company before would definitely buy from again and would definitely recommend them :-)

Helpful?
Leah Kay
Leah Kay
1 reviews
about 5 years ago
5 out of 5 stars

Really impressed with quality and size

Really impressed with quality and size. Both our cats love it! Straight away scratching and sleeping very cosy for them!

Helpful?
Enrika Vizbickaite
Enrika Vizbickaite
1 reviews
about 5 years ago
5 out of 5 stars

Thanks Paul for all information very…

Thanks Paul for all information very good working. My cat bed amazing! 🥰 thank you so much 😊

Helpful?
Customer
Customer
1 reviews
about 5 years ago
5 out of 5 stars

Excellent

I ordered 2 xl harnesses. The quality is great, and they fit perfectly. The materials don't dig into my dogs and they look comfortable. I only wish they had more colours to chose from, but overall a great product. Highly recommended.

Helpful?
Kaye Winch
Kaye Winch
1 reviews
about 5 years ago
5 out of 5 stars

Excellent service very fast delivery…

Excellent service very fast delivery worked instantly calmed my cat right down

Helpful?
LOUISE A
LOUISE A
1 reviews
about 5 years ago
5 out of 5 stars

Good value for money

Good value for money. Fast delivery

Helpful?
Tina Payne
Tina Payne
1 reviews
about 5 years ago
5 out of 5 stars

Great service

Great service, communication and products will use again

Helpful?
Emma
Emma
1 reviews
about 5 years ago
5 out of 5 stars

Excellent service great communication…

Excellent service great communication and will definitely use again

Helpful?
Tracey Kirkum
Tracey Kirkum
1 reviews
about 5 years ago
5 out of 5 stars

A very good company that made my order…

A very good company that made my order with them extremely easy as well as personal when i had a small problem and received a phone call straight away to resolve my problem,would shop with them again.

Helpful?
Darren Pelling
Darren Pelling
1 reviews
about 5 years ago
5 out of 5 stars

Good value for money

Good value for money, polite and very friendly service 🌟

Helpful?
Previous123Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About THE PET VAN STORE

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

Category

Pets