Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 241 - 250 of 537 reviews
c

Best prices for iPhone trade-in!

I highly recommend Mobile Guru for the best price and a seamless experience trading in your phone. Planning an upgrade recently, I wanted to trade in or sell my iPhone 11 Pro Max. After researching options I settled on Mobile Guru, who offered the best price and had excellent reviews. I was apprehensive as I’d never traded in online before, but I needn’t have been. Everything went exactly as promised on their website, although slightly slower due to the holiday period and high volumes. I received $450, compared to the $300 offered by Apple and $280 from places like JB Hi-Fi, Officeworks, Harvey Norman etc. Good price, quick turnarounds, and better for the environment - what’s not to love!

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w

Easy way to sell old phones

Easy and quick way to get rid of any surpleus phones.

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K

Thinking about an S25?

Thinking about an S25?.. Don't do the trade in offers with samsung/ JB Hifi for store credit. You will get a better price with Mobileguru... and receive money!.. not store credit.

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PG

Quick and easy

Quick and easy, very helpful over the phone

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T

Absolulte breeze to deal with

Absolulte breeze to deal with. Of all the ways to buy and sell phones second hand, this was the most convenient and comfortable I have been. Phone I bought came quickly and in great condition. I then sold my old one to them and got a really good price that was transferred to me soon.

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C

Have used MobileGuru a couple of times…

Have used MobileGuru a couple of times now and has been super simple and great service to sell devices.

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ET

Experience overall was easy.

Experience overall was easy, turn around time was roughly 48 hours before payment was received. I would have liked to receive a bit more for the phone, thought it was worth a little more than $500 but having minor dents on corners subtracted $140. Thanks team.

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TW

Highly recommend The mobile Guru

I sold my old Samsung s21 to the mobile Guru . It was fast and effortless . They gave me such a great price for something that would have just sat in a drawer. I would highly recommend this company to do business with. Payment was fast .

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vf

Great company to deal with process was…

Great company to deal with process was fast and easy

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MR

Wonderful experience

I tried to sell my 2-year-old iPhone 14 Pro on both Gumtree and Facebook Marketplace with horrible results. Just got scammers and tyre-kickers. Contacted Mobile Guru and they offered me a price that was only fractionally lower that what I was seller it for elsewhere. The entire process of selling through Mobile Guru was effortless. Their payment to me was prompt. Can highly recommend this company if you want to sell your old phone.

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