The Bong Shop

4.239478957915832 out of 5 stars
4.2
Great998 reviews

TrustScore

4.2
4.239478957915832 out of 5 stars
Great
5 out of 5 stars
741
4 out of 5 stars
62
3 out of 5 stars
28
2 out of 5 stars
27
1 out of 5 stars
140
998 reviews in total

Review summary

The Bong Shop receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A.∆ APPROVE 🤟

A.∆ APPROVE 🤟

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fast Delivery, Discreet Packaging

They have a wide variety of products, recently bought a mini glass piece for a very low price. Shipping was expensive bu...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

criminals that double charged then…

criminals that double charged then refused return money then made lie pilot take review down for being defamatory whe...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs. Web sites state that 2 products fit each other (pop in collars and cones), but they do not fit. Mult...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

Awesome rig..

Awesome rig... wish you had the b real collaboration

Helpful?
over 4 years ago
5 out of 5 stars

Sarah helped me resolve my quality…

Sarah helped me resolve my quality issue in a prompt, friendly, helpful manner and a solutions focussed approach was provided. I was very impressed with Sarah’s level of customer service throughout. Thanks Guys!!!

Helpful?
Xv
Xv
1 reviews
over 4 years ago
3 out of 5 stars

Great service, marred by inconsiderate promo

Good products and customer service, but receiving a generic “get 10% off your next order” voucher AFTER making a $500 purchase leaves me feeling angry and ripped off. Probably won’t shop here again because of it unfortunately.

Helpful?
over 4 years ago
5 out of 5 stars

Am happy with the service

Am happy with the service

Helpful?
over 4 years ago
1 out of 5 stars

I still haven't received my order!!!

I still haven't received my order!!!

Helpful?
scott blaney
scott blaney
1 reviews
over 4 years ago
5 out of 5 stars

Really good arrived fast 👌

Really good arrived fast 👌

Helpful?
Trevor Faith
Trevor Faith
1 reviews
over 4 years ago
5 out of 5 stars

Fast reliable service and great…

Fast reliable service and great products at great prices.

Helpful?
over 4 years ago
5 out of 5 stars

Quick delivery

Quick delivery, was a gift for someone who loved it.

Helpful?
Sam French
Sam French
1 reviews
over 4 years ago
5 out of 5 stars

Good stuff

Randys is the best stuff ever 100% recommend!

Helpful?
Nate
Nate
1 reviews
over 4 years ago
5 out of 5 stars

Always easy and quick

Always easy and quick. Long time fan. Just wish you guys had rewards I've definitely dropped a grand or two!

Helpful?
Frank Rolon
Frank Rolon
1 reviews
over 4 years ago
5 out of 5 stars

Very helpful.

Very helpful.

Helpful?
karen denniss
karen denniss
1 reviews
over 4 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Cooper Hill
Cooper Hill
1 reviews
over 4 years ago
1 out of 5 stars

One of the trays were smashed

One of the trays were smashed

Helpful?
Kate
Kate
1 reviews
over 4 years ago
5 out of 5 stars

Quick delivery and great products

Quick delivery and great products. Love buying from an Aussie website.

Helpful?
Dom Brown
Dom Brown
1 reviews
over 4 years ago
5 out of 5 stars

Not much to say apart BONZA

Not much to say apart BONZA! Excellent quick service what more can I say. Fantastic! Products as described.

Helpful?
Dale Uridge
Dale Uridge
1 reviews
over 4 years ago
1 out of 5 stars

I was disappointed because both of my…

I was disappointed because both of my bongs broke within 2 weeks of having them

Helpful?
over 4 years ago
1 out of 5 stars

Asked for a black pipe and I got a red…

Asked for a black pipe and I got a red one

Helpful?
over 4 years ago
1 out of 5 stars

Tried ringing

Tried ringing multiple times, calling other numbers (off ya tree) etc to see if they could help and couldn't, ended up ordering from another website after hearing nothing for a week, shame because you have good products, just no customer support/service

Helpful?
Mon Taylor
Mon Taylor
1 reviews
over 4 years ago
1 out of 5 stars

Stem + Cone both cracked badly first time stoking.

Both bongs arrived within 2 days of placing order. Was super excited but the stem and cone out of both bongs cracked badly when being stoked first time. Very unimpressed with the quality of them compared to the actual bongs.

Helpful?
Shaun
Shaun
1 reviews
over 4 years ago
5 out of 5 stars

I received all my items sooner than I…

I received all my items sooner than I thought I would, just in time for Christmas so I couldn't be more happier! 🥳

Helpful?

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