The Bong Shop

4.239478957915832 out of 5 stars
4.2
Great998 reviews

TrustScore

4.2
4.239478957915832 out of 5 stars
Great
5 out of 5 stars
741
4 out of 5 stars
62
3 out of 5 stars
28
2 out of 5 stars
27
1 out of 5 stars
140
998 reviews in total

Review summary

The Bong Shop receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A.∆ APPROVE 🤟

A.∆ APPROVE 🤟

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fast Delivery, Discreet Packaging

They have a wide variety of products, recently bought a mini glass piece for a very low price. Shipping was expensive bu...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

criminals that double charged then…

criminals that double charged then refused return money then made lie pilot take review down for being defamatory whe...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs. Web sites state that 2 products fit each other (pop in collars and cones), but they do not fit. Mult...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Taras reviews
Taras reviews
1 reviews
about 5 years ago
5 out of 5 stars

Most gorgeous elephant pipes

Most gorgeous elephant pipes Great packaging also very happy with quality packaging to ensure no damage to the glass 😎

Helpful?
about 5 years ago
4 out of 5 stars

🤙🤙🤙

🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙🤙

Helpful?
Nat White
Nat White
1 reviews
about 5 years ago
5 out of 5 stars

100% Happy with everything ive…

100% Happy with everything ive purchased and only once did i have issue and it was fixed within 24h . Fast to process and send tracking details, my whole collects comes from the bong shop i will not buy anywhere else .

Helpful?
about 5 years ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
John
John
1 reviews
about 5 years ago
1 out of 5 stars

Cheap Items that are overpriced

The blue literally wiped off when I put a damp rag to it. The cone piece didn't fit and was too big

Helpful?
Bronwyn Tee
Bronwyn Tee
1 reviews
about 5 years ago
1 out of 5 stars

The website is great was easy to use.

The website is great was easy to use.. how ever when it came time to pay for my order, I had to ring a number to do the payment over the phone.. for a week I rang the number sometimes 3 times a day and never got an answer.. by that point I was over it and got what I wanted on another website

Helpful?
Rach Maddox
Rach Maddox
1 reviews
about 5 years ago
1 out of 5 stars

Faulty product and you have not…

Faulty product and you have not reposted to emails and calls

Helpful?
customer
customer
1 reviews
about 5 years ago
5 out of 5 stars

Great

Great thanks. Fast delivery 😊

Helpful?
Tilly Rehn
Tilly Rehn
1 reviews
about 5 years ago
5 out of 5 stars

Thank you!!

Thank you for my stuff I love it

Helpful?
Mel
Mel
1 reviews
about 5 years ago
5 out of 5 stars

Great service

Great service. Great packaging and arrived quickly. Exactly as I ordered and very good quality.

Helpful?
peter
peter
1 reviews
about 5 years ago
3 out of 5 stars

Unhappy Customer

I have ordered from this shop three times and there customer service is poor, my second order was sent to the wrong address and return to sender, had to order and pay for it again for my second order to go to the right address and I'm still waiting for a refund on my second order and it's been about three weeks now!!

Helpful?
Shana Fraser
Shana Fraser
1 reviews
about 5 years ago
5 out of 5 stars

I like there service

I like there service

Helpful?
Grant Kerr
Grant Kerr
1 reviews
about 5 years ago
1 out of 5 stars

Worst store EVER

Worst store EVER. Absoultly peices of crap. Got 2 bongs aswell as my mates bongs and all are unusable. Not air tight and just impossible to pull. To anyone reading this i high advise looking somewhere else. Porr customer service and even poorer products. F U the bong shop.

Helpful?
April Lewis
April Lewis
1 reviews
about 5 years ago
5 out of 5 stars

Love your products 🙌🏼

Love your products 🙌🏼

Helpful?
JCHS
JCHS
1 reviews
about 5 years ago
4 out of 5 stars

Reliable

Reliable. But more pricey than other vendors. I guess you pay more for peace of mind tho

Helpful?
Chris Tarca
Chris Tarca
1 reviews
about 5 years ago
4 out of 5 stars

Satisfactory

I was very pleased with the online ordering service and the variety and range of products is more than impressive. Delivery time was acceptable under the pandemic circumstances with the tracking system keeping me well informed. The quality of the product purchased and received are exactly as described and I'm having no hesitations showing off my new smoke-ware to friends and family. My only issue being a small part of my purchase arrived damaged and I'm yet to receive a response to the email I sent notifying the business. I guess COVID intervened just in time to shut everything down, I'm hoping it will be seen to in due time. Overall I came away from my experience quite satisfied, the bong I ordered is much better than I imagined it would be. I look forward to browsing your catalogue in the near future for more great shopping! Thank you for your service.

Helpful?
K-Leb Tugalot
K-Leb Tugalot
1 reviews
about 5 years ago
5 out of 5 stars

Prices are cheap and delivery is quick

Prices are cheap and delivery is quick, thanks 🤙

Helpful?
Nadia B
Nadia B
1 reviews
about 5 years ago
5 out of 5 stars

Honestly the best customer service I…

Honestly the best customer service I have experienced online.

Helpful?
Xy
Xy
1 reviews
about 5 years ago
5 out of 5 stars

Fantastic service

Bought a $100 piece. It arrived promptly, and the piece worked well. The glass was thin on the bottom and broke within a week of arrival from light use. I wrote to the returns email and they answered professionally, quickly and I was offered a replacement piece without issue. Big thanks to Samantha from Customer Service and the team!

Helpful?
over 5 years ago
5 out of 5 stars

Very happy with my purchase

Very happy with my purchase

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About The Bong Shop

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.