The Bong Shop

4.239478957915832 out of 5 stars
4.2
Great998 reviews

TrustScore

4.2
4.239478957915832 out of 5 stars
Great
5 out of 5 stars
741
4 out of 5 stars
62
3 out of 5 stars
28
2 out of 5 stars
27
1 out of 5 stars
140
998 reviews in total

Review summary

The Bong Shop receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A.∆ APPROVE 🤟

A.∆ APPROVE 🤟

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fast Delivery, Discreet Packaging

They have a wide variety of products, recently bought a mini glass piece for a very low price. Shipping was expensive bu...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

criminals that double charged then…

criminals that double charged then refused return money then made lie pilot take review down for being defamatory whe...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs. Web sites state that 2 products fit each other (pop in collars and cones), but they do not fit. Mult...Read more

0
0
🔥 High engagement

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Sue Hibberd
Sue Hibberd
1 reviews
about 5 years ago
5 out of 5 stars

First thing I noticed was the friendliness

First thing I noticed was how friendly he was with a great phone manner, he knew his products and was very helpful. I would recommend the Bong Shop to anyone hunting for a good product 😀🤗

Helpful?
about 5 years ago
5 out of 5 stars

Order it and had it in 3 days

Order it and had it in 3 days, so good.

Helpful?
Laura
Laura
1 reviews
about 5 years ago
5 out of 5 stars

Order came faster than expected great…

Order came faster than expected great quality products

Helpful?
Lily
Lily
1 reviews
about 5 years ago
5 out of 5 stars

always great thank you

always great thank you

Helpful?
Caz
Caz
1 reviews
about 5 years ago
3 out of 5 stars

late shipping

ordered on a monday morning and it didn’t even get shipped until wednesday night AFTER i sent an email asking about where it is. no apologies for the delay or anything which was a bit disappointing. the pieces i ordered were nice quality as usual but i struggled to find the right stem because of lack of information about sizing in mm in the description for my original bong and lack of actual choices at the time. half my fault but needed more info than just “standard”

Helpful?
Kerry Pinch
Kerry Pinch
1 reviews
about 5 years ago
4 out of 5 stars

Delivered on time

Delivered on time, no fuss, would recommend to use.

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Jayson
Jayson
1 reviews
about 5 years ago
5 out of 5 stars

Its so easy

Its so easy. No stuff around. Very professional. I will be getting more. Thank you The Bong Shop.

Helpful?
Dean Young
Dean Young
1 reviews
about 5 years ago
1 out of 5 stars

$300 purchase arrived broken

$300 purchase arrived broken, and I still haven’t heard back from anyone that works at the bong shop to replace it

Helpful?
Jordan Moody
Jordan Moody
1 reviews
about 5 years ago
5 out of 5 stars

Great hookah for the price!

Great hookah for the price!

Helpful?
Jason Ould
Jason Ould
1 reviews
about 5 years ago
4 out of 5 stars

Very happy

Best bong I've used in 24 years so smooth and cleanings a breeze as its got bee's wax in side so just cold water to clean

Helpful?
about 5 years ago
5 out of 5 stars

Fantastic Service

Considering postage at the moment is a nightmare, these guys didn't stuff around getting my order to me in next to no time. Well played.

Helpful?
J.z
J.z
1 reviews
about 5 years ago
3 out of 5 stars

Good quality, delivered quickly, wrong colour.

Items delivered promptly, only got a 3 due to an incorrect downstem. And even then only the colour was incorrect. I dunno if that's too nitpicky, but a different colour was requested. I however am still very happy

Helpful?
Not happy
Not happy
1 reviews
about 5 years ago
1 out of 5 stars

The bong broke almost immediately (in…

The bong broke almost immediately (in multiple places) and all of the colour peeled off. Waste of money.

Helpful?
Jim
Jim
1 reviews
about 5 years ago
5 out of 5 stars

Speedy service with an array of…

Speedy service with an array of products!

Helpful?
about 5 years ago
1 out of 5 stars

My order was refunded because of a…

My order was refunded because of a online store glitch and listing items that were no longer in stock

Helpful?
about 5 years ago
1 out of 5 stars

Where the hell is my parcel?

Where the hell is my parcel? It been 6 weeks.

Helpful?
about 5 years ago
1 out of 5 stars

The product I received was not made…

The product I received was not made properly. I contacted the shop wanted to send the item back sent photos and expected a reply which never came. Not good customer service.

Helpful?
Neekz
Neekz
1 reviews
about 5 years ago
5 out of 5 stars

Items came fast and were the perfect…

Items came fast and were the perfect gift for my friend. Have heard the gift works a treat

Helpful?
Kathryn Firth
Kathryn Firth
1 reviews
about 5 years ago
5 out of 5 stars

Speedy delivery i got what i ordered…

Speedy delivery i got what i ordered and very discrete

Helpful?
Jfez
Jfez
1 reviews
about 5 years ago
5 out of 5 stars

Easy shopping

Easy shopping, great products, fast delivery.

Helpful?

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