The Alcohol Free Co Ltd

4.4440298507462686 out of 5 stars
4.4
Great268 reviews

TrustScore

4.4
4.4440298507462686 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
22
268 reviews in total

Review summary

The Alcohol Free Co Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Still waiting for refund

I was disappointed not to receive all of the beers that I selected. There was a pencil note about a refund. I've been i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick delivery

Quick delivery , a big selection to choose from , will be buying from you again soon

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It all works well

Everything works well A great selection of alcohol free beers to choose from, super fast processing of my order and del...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good beer bad servicet a month not to deliver what…

Took nearly a month not to deliver what I had ordered and paid for in advance. The worst customer service I have ever en...Read more

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0
🔥 High engagement

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Lindsay
Lindsay
1 reviews
over 2 years ago
5 out of 5 stars

Quick delivery and good selection

Quick delivery and good selection

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Hilary
Hilary
1 reviews
over 2 years ago
5 out of 5 stars

Great products and swift delivery-…

Great products and swift delivery- would recommend

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over 2 years ago
5 out of 5 stars

As a life long whiskey drinker I am so…

As a life long whiskey drinker I am so surprised to find a non alcohol drink that actually resembles the taste of whiskey 🥃, marvellous 👏👏

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Jrs7
Jrs7
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service

Excellent service - I emailed to see if the product would arrive in time and received a quick reply. I ordered it that day and it arrived as planned in very secure packaging. Would definitely buy again from here. I can’t easily buy this product elsewhere so was pleased to be able to get it.

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over 2 years ago
2 out of 5 stars

Awful but my fault entirely

My fault entirely. I thought I might find something that tastes a whole lot better than the stuff I bought. It really is an acquired taste. Undrinkable, for me.

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Nene S
Nene S
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service

Excellent service I have never used this company before and I had a little query. Tom was so helpful and answered all my questions. He even went the extra mile of upgrading my order to ensure I received my package in good time, did I mention this was at no extra cost! Excellent communication throughout. The Rum, Coconut flavour, G&T, Mojiito etc were all a hit. I blinked and they were all gone!

Helpful?
Graham H
Graham H
1 reviews
over 2 years ago
5 out of 5 stars

Great value and fantastic drinks

Great value and fantastic drinks

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Ann Hartness
Ann Hartness
1 reviews
over 2 years ago
1 out of 5 stars

Order not yet received

I am giving 1 star as I haven't even received my order yet. Can't believe it takes so long to put 5 small cans in a box and post.

Helpful?
Martin
Martin
1 reviews
over 2 years ago
5 out of 5 stars

Great Customer Service

Initial despatch was prompt however couriers damaged the the box in transit & returned it to sender without notifying me. When contacted Alcohol Free as package had not turned up, they traced it identified the problem & sent replacement by next day delivery so that it arrived in time even though that was Coronation Saturday. It was with me by 10.30am. That is excellent customer service. Thank you

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over 2 years ago
5 out of 5 stars

Good range of products

Good range of products, easy website. Good experience, delivery was a little slow. My purchase was 2 boxes. One arrived really quickly the other sat in the delivery depot for a few days more.

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over 2 years ago
5 out of 5 stars

The go to place for alcohol free drinks

This place is full off alcohol free drinks with a great selection and good prices

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Mr Alan
Mr Alan
1 reviews
over 2 years ago
5 out of 5 stars

Great company

Great company. Good range of items, quick delivery, excellent customer service.

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Susan
Susan
1 reviews
over 2 years ago
5 out of 5 stars

reliable

A reliable, efficient service. Packaged with care delivered promptly.

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over 2 years ago
4 out of 5 stars

Pimento - my favourite treat. …

I really like Pimento dry ginger with the chilli kick to it. I've just received my fourth box and I ould recommend this drink to anyone.

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Mr Connolly
Mr Connolly
1 reviews
over 2 years ago
5 out of 5 stars

Company great. Whiskey terrible!

The company supplying the product were great. But the alcohol free ‘whiskey’ I bought was possibly the most disguised thing I’ve ever tasted. A cross between a flat dandelion and burdock meets, oh I don’t know, something truly awful 😬

Helpful?
Sharon
Sharon
1 reviews
over 2 years ago
5 out of 5 stars

Very satisfied

Easy to use website, quick to reply to queries. Packaged well and informative about delivery. Will use again.

Helpful?
over 2 years ago
5 out of 5 stars

quality and selection of drinks was…

quality and selection of drinks was good - and the loyalty scheme is a nice touch. Had to call as some cans of lager exploded when they opened but Tom dealt with this to our satisfaction. Delivery times are good.

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over 2 years ago
3 out of 5 stars

Disappointed

I purchased a six pack of the Pine Trail Pale Ale after seeing it on Love Your Weekend with Alan Titchmarsh. The guests were very enthusiastic about it but I'm afraid I'll be reverting to my other 0% beers as I was very disappointed with it. I know it's not easy with these products but on a better note the service was excellent.

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Mrs J
Mrs J
1 reviews
over 2 years ago
3 out of 5 stars

Incomplete order and no response upon me making contact

I am still yet to hear on the incomplete contents of my order for which I was charge but not sent items and have contacted sales email at the company multiple times but no acknowledgment. Such a shame

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over 2 years ago
5 out of 5 stars

I put my order in and the next day it…

I put my order in and the next day it was sent to me by courier and i got it a couple of days later. The packaging was superb. Lots of choice for those who prefer alcohol free drinks.

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