The Alcohol Free Co Ltd

4.4440298507462686 out of 5 stars
4.4
Great268 reviews

TrustScore

4.4
4.4440298507462686 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
22
268 reviews in total

Review summary

The Alcohol Free Co Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Still waiting for refund

I was disappointed not to receive all of the beers that I selected. There was a pencil note about a refund. I've been i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick delivery

Quick delivery , a big selection to choose from , will be buying from you again soon

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It all works well

Everything works well A great selection of alcohol free beers to choose from, super fast processing of my order and del...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good beer bad servicet a month not to deliver what…

Took nearly a month not to deliver what I had ordered and paid for in advance. The worst customer service I have ever en...Read more

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0
🔥 High engagement

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June Hayes
June Hayes
1 reviews
over 1 year ago
5 out of 5 stars

My package was delivered quickly and…

My package was delivered quickly and the delivery man was very polite

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Timothy Smith
Timothy Smith
1 reviews
over 1 year ago
2 out of 5 stars

Disappointing

Could be a good thing, but unfortunately it's completely let down by the choice of courier which is parcelforce! I am disabled and rely on family to grab my parcels from a safe place on my property, (which every single other courier does) but parcelforce refused outright to do this, they have no option to do so, and I was told it's not company policy. Annoying as I was really looking forward to having a monthly subscription, but I've since cancelled them along with my card details.

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over 1 year ago
5 out of 5 stars

Good range of alcohol free drinks

Good you had in stock exactly what I was looking for. Delivery was quick and the whole process was faultless

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Allan Player
Allan Player
1 reviews
over 1 year ago
1 out of 5 stars

Corona Alcohol free was advertise low…

Corona Alcohol free was advertised low alcohol ale was delivered

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Nigel Wood
Nigel Wood
1 reviews
over 1 year ago
4 out of 5 stars

Alcohol Free are great, less pleased with Parcelforce

Alcohol Free are great with a good selection, efficient service, and a good website. But they use Parcelforce for the deliveries and although I've always received the delivery it has been a mixed experience with about 2/5 deliveries not arriving at the time, or even day that Parcelforce tell me it is going to arrive.

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NSmith
NSmith
1 reviews
over 1 year ago
5 out of 5 stars

Efficient service

Order processing and delivery process all went very well

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over 1 year ago
3 out of 5 stars

Fairly slow delivery but

Fairly slow delivery but, more disappointing is the taste of the ‘wine’. I had hoped for a much better product. Perhaps you could advise me on which of your reds is most like a Shiraz?

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Marko Cosic
Marko Cosic
1 reviews
almost 2 years ago
1 out of 5 stars

Illegal transfers of personal data

Beware of unscrupulous business practices. This business automatically adds all emails to their spam list (though you can opt out) AND also shares your personal data with unspecified other company's [sic] which you cannot opt out of. This latter is illegal. Email address will automatically be added to our mailing list and all postage address are on a password protected computer. To opt out of mailing list please contact us on [email adress] or unsubscribe on the newsletters that are sent out. Your email address may be shared with other company’s that follow the same philosophies that we do when it comes to ‘mindful drinking and entertainment’.

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Margaret
Margaret
1 reviews
almost 2 years ago
5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery

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customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Great product fast delivery ❤️❤️

Great product fast delivery ❤️❤️

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Dawn Walton
Dawn Walton
1 reviews
almost 2 years ago
5 out of 5 stars

It was great to find affordable achohol…

It was great to find affordable achohol free spirits, I enjoy whiskey and have found it hard to find in any local stores. Thus company has a wide selection delivery was very quick and the voucher was a nice touch

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Robert Ives
Robert Ives
1 reviews
almost 2 years ago
5 out of 5 stars

Excellent service

Excellent service. Only one breakage and that was replaced in two days. Lovely product and love the Magners Zero.

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Sarah Cockman
Sarah Cockman
1 reviews
almost 2 years ago
5 out of 5 stars

Speedy delivery, Great Selection

Speedy delivery. Well packaged. Great selection of interesting drinks

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Karl Newport
Karl Newport
1 reviews
almost 2 years ago
1 out of 5 stars

Nothing wrong with the delivery or…

Nothing wrong with the delivery or customer experience, but the whissin , whisky alternative tasted like sweet syrup, yuk.

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Arthur Chad
Arthur Chad
1 reviews
almost 2 years ago
2 out of 5 stars

Product tastes vile not like scotch

Service was very good but the product tastes vile,won't buy again

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Julie Byfield
Julie Byfield
1 reviews
almost 2 years ago
5 out of 5 stars

As a non drinker I have found your…

As a non drinker I have found your selection and service excellent. I enjoy a more grown up drink which you offer. Just as an aside, I am diabetic and the low sugar and no sugar choices are limited. I am sure a low or no sugar selection would be appreciated. Thank you and a Happy New Year to you and your team.

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Carl Jansen
Carl Jansen
1 reviews
almost 2 years ago
1 out of 5 stars

Another company that blatantly breaches…

Another company that blatantly breaches GDPR.

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barkntrunk
barkntrunk
1 reviews
almost 2 years ago
1 out of 5 stars

Don’t wast your money

I purchased Sobour - Bourbonesque, 100% Alcohol-Free Whiskey Alternative and Glen Dochus - Island Blend, 100% Alcohol-Free Whisky Alternative, 700ml Both of these drinks are completely undrinkable. I paid £50.97 I wish I’d thrown in the street for someone to pickup and buy food with it. I have actually poured it down the sink after only one sip of each. I like 00 Guinness because it has the flavour however the above two bottles taste worse than medicine.

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almost 2 years ago
5 out of 5 stars

beautiful gins

I can't drink alcohol so really pleased to have found your gins I love them.

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Robert Pont
Robert Pont
1 reviews
almost 2 years ago
5 out of 5 stars

Great service

Great availability of products. Tried some new drinks. Amstel radler was great. So was the grolsch radler.

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