The Alcohol Free Co Ltd

4.4440298507462686 out of 5 stars
4.4
Great268 reviews

TrustScore

4.4
4.4440298507462686 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
22
268 reviews in total

Review summary

The Alcohol Free Co Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Still waiting for refund

I was disappointed not to receive all of the beers that I selected. There was a pencil note about a refund. I've been i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick delivery

Quick delivery , a big selection to choose from , will be buying from you again soon

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It all works well

Everything works well A great selection of alcohol free beers to choose from, super fast processing of my order and del...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good beer bad servicet a month not to deliver what…

Took nearly a month not to deliver what I had ordered and paid for in advance. The worst customer service I have ever en...Read more

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0
🔥 High engagement

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Susan
Susan
1 reviews
almost 4 years ago
5 out of 5 stars

Excellent customer service

Ordered a bottle of "whiskey" which hadn't arrived after the stated 5 working days. I emailed the company, just to ask if they could track the parcel, which they did that day (Sunday) and told me it hadn't left the postal depot. To ensure I received my order they sent another bottle out 1st class signed for delivery. Both bottles arrived the same day but the company told me to keep them both by way of apology at the delay......which was not their fault. Very happy with the speed of ordering and level of customer service.

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Jools M
Jools M
1 reviews
almost 4 years ago
5 out of 5 stars

Excellent service!!

Excellent service, communication, delivery, products and prices!! I would highly recommend, based on my very satisfied experiences with the company.

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Steve Morris
Steve Morris
1 reviews
almost 4 years ago
5 out of 5 stars

Wonderful service

Wonderful service, great range of drinks, incredible after sales service. Shame they have been let down by the carrier.

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Thrilled with the quality of the Cava I…

Thrilled with the quality of the Cava I ordered. Due to change in medication I'm now alcohol free but the Cava is really a lovely way to join in the celebrations without those a awkward/well intentioned conversations

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almost 4 years ago
5 out of 5 stars

Great service all round

Great product, great personable service, would recommend!

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Deborah King
Deborah King
1 reviews
almost 4 years ago
5 out of 5 stars

excellent customer support

2 of our bottles arrived broken but a quick email to the customer support team saw another package arranged for delivery with no quibble. I cannot fault the customer support team at all, excellent service

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Mandy Worwood
Mandy Worwood
1 reviews
almost 4 years ago
5 out of 5 stars

Prompt service excellent products…

Prompt service excellent products personal touch what more can you ask

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Karen
Karen
1 reviews
almost 4 years ago
5 out of 5 stars

Lunchtime celebration

I bought this for a lunchtime celebration where everyone was driving. It was the perfect drink for the occasion, giving a chance to raise a toast without an alcoholic drink.

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about 4 years ago
5 out of 5 stars

Brilliant customer service

Brilliant customer service! There was an issue with delivery of a product and we were kept up to date all the way along, thank you to a fabulous team!

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Owen
Owen
1 reviews
about 4 years ago
5 out of 5 stars

Great personable service

Great personable service - Good deals and options. Delivery always fast and well packed.

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about 4 years ago
1 out of 5 stars

You never sent me my beer and led to me…

You never sent me my beer and led to me being scammed out of £40 by a third part company and now have the gall to put me on a subscription list. Unbelievable. Where's my order?!

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Donna Weston
Donna Weston
1 reviews
about 4 years ago
5 out of 5 stars

We love ordering through The Alcohol…

We love ordering through The Alcohol free Co Ltd. Their customer service is great. Communication is excellent. And such a great range of products! Awesome team! Cheers Donna

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Adrian. G
Adrian. G
1 reviews
about 4 years ago
5 out of 5 stars

Reliable

Reliable, fast & secure with plenty of updates also well packed.Flat delivery fee

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John Faulkner
John Faulkner
1 reviews
about 4 years ago
5 out of 5 stars

Excellent service

Excellent service. Quick efficient delivery. Well packaged. Thank you. Will use again.

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Gail
Gail
1 reviews
about 4 years ago
5 out of 5 stars

Excellent service.

Easy to order and fast delivery.

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Ms Kemp
Ms Kemp
1 reviews
about 4 years ago
5 out of 5 stars

Great product

Great product. Delivered as promised. Can highly recommend.

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about 4 years ago
5 out of 5 stars

Excellent products at excellent prices…

Excellent products at excellent prices great communication and speedy delivery. Definitely use them regularly

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about 4 years ago
5 out of 5 stars

Great, professional service

We were extremely happy to work with The Alcohol Free Co. They are professional, reliable and attentive. Highly recommend.

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Emma Pike
Emma Pike
1 reviews
about 4 years ago
5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, super efficient, fast and know their stuff when it comes to everything alcohol free. If you are looking to buy locally or internationally this is the company to call.

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about 4 years ago
5 out of 5 stars

Excellent range of drinks and service

Tom and his staff have been excellent to deal with over the last 2 years. They have a fantastic range of alcohol free beers, wines and spirits. Nothing has ever been too much for them. Keep up the great work.

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