Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total β€’ Write a review

Showing 391 - 400 of 519 reviews
NB
5 out of 5 stars

Highly recommended!

Efficient service and a great team to work with! Many thanks for all your help and support - highly recommend.

Date of experience: May 23, 2018

FA
5 out of 5 stars

Great Estate Agents

Great Estate Agents, and lovely people to deal with. I personally think that communication is vital and I can confirm that Smart ticked all the boxes in this area and more. Best of all their fixed fees are more than reasonable. I would recommend Smart estate agents in a heart beat. Thank you Rob, Emily, Lisa and the whole team.

Date of experience: May 23, 2018

RW
5 out of 5 stars

Excellent company

Excellent company! I bought a house via Smart Estate Agent and now rent it through them. Swift, efficient and personal service. Highly recommended!

Date of experience: May 22, 2018

RO
5 out of 5 stars

Great service great team

Great service great team

Date of experience: May 21, 2018

J

JB

US

5 out of 5 stars

Very impressed so far

We are very early on in the process but we've been very impressed with Emily from Smart, who has been great! She has been attentive, enthusiastic but not over-pushy. We are hoping everything goes smoothly from now on!

Date of experience: May 20, 2018

AA
5 out of 5 stars

All great with a special mention for Emily.

Our experience with Smart has been extremely positive. All of the team have been good, Emily has handled the majority of our correspondence and viewings since we had an offer accepted on a house and she is quick to respond, efficient, helpful and friendly. Buying a house has led us into contact with a variety of estate agents and we have found Smart to be the most honest and straightforward.

Date of experience: May 20, 2018

GT
5 out of 5 stars

Nice people to work with

Nice people to work with Very professional Well reckomendid

Date of experience: May 19, 2018

JP
5 out of 5 stars

Everything was processed in good time…

Everything was processed in good time and the estate agent (Natalie) was great! Would strongly recommend!

Date of experience: May 19, 2018

T
5 out of 5 stars

Smart kept us informed

Smart were courteous at all times. Fantastic with viewings and keeping us informed of people's thoughts afterwards. Kept in touch during the sale and assisted to help it run smoothly. Couldn't fault them. And very reasonable fees

Date of experience: May 19, 2018

J
5 out of 5 stars

Natalie at smart agents is the most…

Natalie at smart agents is the most helpful approachable and diligent agent I have ever used. All the team are excellent but Natalie has been exceptional for us and our teething problems!

Date of experience: May 19, 2018

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