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Review summary
Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful.
I asked them to find tenants for a house after which I would then manage the tenancy.
This was accomplished within my timescale and any query I had always received a prompt response.
I would certainly recommend this Company to any landlord .
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
Great Estate Agents, and lovely people to deal with. I personally think that communication is vital and I can confirm that Smart ticked all the boxes in this area and more. Best of all their fixed fees are more than reasonable. I would recommend Smart estate agents in a heart beat. Thank you Rob, Emily, Lisa and the whole team.
We are very early on in the process but we've been very impressed with Emily from Smart, who has been great! She has been attentive, enthusiastic but not over-pushy. We are hoping everything goes smoothly from now on!
Our experience with Smart has been extremely positive. All of the team have been good, Emily has handled the majority of our correspondence and viewings since we had an offer accepted on a house and she is quick to respond, efficient, helpful and friendly. Buying a house has led us into contact with a variety of estate agents and we have found Smart to be the most honest and straightforward.
Smart were courteous at all times. Fantastic with viewings and keeping us informed of people's thoughts afterwards. Kept in touch during the sale and assisted to help it run smoothly. Couldn't fault them. And very reasonable fees
Natalie at smart agents is the most helpful approachable and diligent agent I have ever used. All the team are excellent but Natalie has been exceptional for us and our teething problems!
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