Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Excellent service from Emily, kept us informed throughout the purchase, quick to respond to telephone calls. A pleasure to deal with. Thank you Emily.
Date of experience: November 12, 2018
US
Smart is exactly what this company are. Having had a property on the market with an online agent with 5 viewings in eight months, I decided it was time to get SMART! The house I was selling had far more views in eight days than I had in eight months with a very good price negotiated by Lisa Williams. I think Lisa should negotiate BREXIT! Clearly Lisa is much more able and quicker at getting a deal than those negotiating BREXIT at the moment. GO LISA!
Date of experience: November 12, 2018
Smart estate agents have been brilliant in buying our property, especially Emily who has been extremely helpful and made the entire process far less stressful. I couldn’t recommend them enough
Date of experience: September 3, 2018
Emily Barlow and the team at Smart have been amazing from start to finish. Selling my property with them has been a pleasure and the service I’ve received exceptional - I’ve been kept informed all the way through the process and feel I’ve had value for money in spades. Can’t recommend enough!
Date of experience: September 3, 2018
The team at Smart have been exceptionally helpful throughout the process and I am pleased to report that the prospective tenants that I have met have also spoken highly of how they have been received and processed by the Agents. I would recommend them without hesitation as a professional and helpful firm.
Date of experience: August 17, 2018
Excellent from beginning to end ! Would highly recommend using them ! Especially Adam very helpful and friendly he’s fantastic sold or house within 24 hours !!
Date of experience: August 2, 2018
US
Smart came highly recommended to me by 2 different people. Emily and Lisa were a pleasure to work with. All you could need from an estate agent... Down to earth, great communication, highly efficient and always communicating feedback and advice. I wouldn’t hesitate in recommending them to others.
Date of experience: August 2, 2018
First time buyer and found the Smart team to be more than helpful! So important to have good support and they were just that! Efficiant, honest and a real pleasure to buy with!
Date of experience: May 29, 2018
