Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total β€’ Write a review

Showing 371 - 380 of 519 reviews
SP
5 out of 5 stars

We had Adam selling our house for us…

We had Adam selling our house for us and he was very informative and happy to even take our little dog on to make it easier for us to achieve viewings without complications. Always kept us updated and always happy to help out where ever he could. Very pleased with the service and the price .

Date of experience: April 4, 2019

AF
5 out of 5 stars

We would highly recommend Smart

We would highly recommend Smart. Lisa gave a professional, efficient service and made the whole process of buying a house smooth and stress free. We would have no hesitation to use Smart again if buying/selling a property and thanks again to Lisa and her team.

Date of experience: March 18, 2019

MW
5 out of 5 stars

Outstanding service

Lisa and her team went way beyond what one would normally expect from an esate agent. They could not have been more helpful and more patient. Lisa was particularly helpful in chasing up slow solicitors and others involved in the purchase. No difficulty was too much for her. Recommend 100%.

Date of experience: March 7, 2019

PS
5 out of 5 stars

great

great - provided me with a very informative rental.

Date of experience: January 13, 2019

WD
5 out of 5 stars

After buying a Property through Smart a…

After buying a Property through Smart a few years ago I, chose to return to them for selling a property. The service provided by Emily and Rob was exceptional often going above and beyond to help with all aspects of moving. A big thank you to all the team.

Date of experience: January 10, 2019

at
5 out of 5 stars

we have just sold a property through…great service start to finish

we have just sold a property through smart, Lisa dealt with the marketing and selling of the property with in days very dedicated and professional lady wishing her and all at Smart the very best

Date of experience: November 21, 2018

JB
5 out of 5 stars

Would not hesitate to recommend!

I sold my house with Smart estate agents and would not hesitate to recommend them. Lisa was fantastic throughout the whole process, keeping us updated all the time and always being available for any questions we may have. She has a real passion for what she does which shone through from the first time we met her. Within one week of Lisa first coming to the house to give us a quote the house was on the market with multiple viewings arranged and the day after the viewings we received some great offers which I believe was in part due to Lisa's pricing strategy and enthusiasm when conducting the viewings. As such our house sold with Smart within two weeks of us first meeting Lisa! Thanks again for all of your help Lisa and all at Smart - 5 stars from us!

Date of experience: November 20, 2018

RW
5 out of 5 stars

Really helpful for a first time buyer

Really helpful for a first time buyer. Lisa was very friendly, approachable and always dealt with my questions and queries very quickly. I would definitely use them in the future when I next come to sell a property. Thanks

Date of experience: November 18, 2018

MR
5 out of 5 stars

Great communication and responsive

Great communication and responsive

Date of experience: November 15, 2018

SM
5 out of 5 stars

Been with Smart within 2 properties

Been with Smart within 2 properties. Love Smart as an estate agent, they are really helpful and want the best for their tenants and landlords

Date of experience: November 15, 2018

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