Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

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Showing 921 - 930 of 996 reviews
MP
5 out of 5 stars

Excellent

Excellent product and service!

Date of experience: July 22, 2021

JM
2 out of 5 stars

Great Product, poor delivery visibility

Great Product (Tilt n Turn handles). No visibility of order delivery or carrier at point of order or after. After a week passed I queried status of order with their Customer Services. Was informed then, expected to be delivered within 14 days. If outside of this period, to get back in contact. Parts arrived 2 days later. Would have appreciated better visibility from start to finish to manage my expectation and need. Additionally 10 days for delivery in this day and age is a long leadtime.

Date of experience: July 21, 2021

M
1 out of 5 stars

Can't recommend at all.

In the last few months I have had 2 really disappointing encounters with Anglian. First we arranged to have someone come and quote some changes to our ageing Anglian conservatory. We had to chase an update on the quote for weeks with many calls and follow-ups promised, but never happened. When the salesman was at our property he assured us we could get a replacement handle for the patio door on the website. We went ahead and ordered one only to find it did not fit. I contacted customer care and got a blunt response to say we can't find a file for your address and we can't help you.

Date of experience: July 19, 2021

JD
4 out of 5 stars

good service

Very helpful and good service

Date of experience: July 15, 2021

MD
4 out of 5 stars

Perfect replacement for my window

Perfect replacement for my window. Standard delivery took 8 days. Only negative

Date of experience: July 15, 2021

MB
1 out of 5 stars

I would prefer to give a zero mark.My…

I would prefer to give a zero mark.My experience with Anglian is a bsd one. Customer service is a joke. I thought I was dealing with a class company,thought paying a bit more would be worth it how wrong I was , biggest mistake of my life.

Date of experience: July 14, 2021

KH
1 out of 5 stars

Ordered part paid and had to contact…

Ordered part paid and had to contact for an update on delivery told it could take up to 14 days which I was ok with but had my payment returned a week later with no explanation as to what happened with my order

Date of experience: July 14, 2021

PA
5 out of 5 stars

Excellent service without any issues

Excellent service without any issues, would recommend to anybody thinking of replacement windows or doors

Date of experience: July 8, 2021

JN
3 out of 5 stars

Excellent product but the handles I…

Excellent product but the handles I wanted have been superseded and the ones provided dont fit, no rain water drip rails are advertised either.

Date of experience: July 8, 2021

S

SC

US

1 out of 5 stars

Poor service

Poor service. Other companies can deliver within 48 hours I am still waiting. But its OK I can't lock my windows

Date of experience: July 8, 2021

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