Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < Β£10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total β€’ Write a review

Showing 91 - 100 of 996 reviews
PS
5 out of 5 stars

Good service and information.

Good service and information.

Date of experience: February 20, 2025

LB
1 out of 5 stars

Poor customer service

Ordered a door knocker from Anglian. It came but without screws or instructions on fitting. I rang customer service to check if this was normal; the lady who answered said she didn’t think so but she would contact the relevant department and someone would either get back to me or just send out the screws. I heard nothing. A week later I rang again, spoke to a different lady, who told me the same thing and said she would make a note that this was my second call. Still nothing. I appreciate that this is a little matter, but having previously used Anglian to fit new windows in my house, I had hoped to get some decent customer service. I am now looking to replace my sliding patio doors with French windows, but I certainly won’t be approaching Anglian for a quote. Very poor.

Date of experience: February 20, 2025

MJ
5 out of 5 stars

Helpful and prompt service

Helpful and prompt service

Date of experience: February 20, 2025

c
1 out of 5 stars

Ordering problems/communication problems

Having moved into a new home in December 2024 with windows fitted by Anglian in 2018 and 2019, I have tried on numerous occasions by phone and by email to obtain keys for these windows as they were not provided when we moved in. I am going round in circles! I have ordered keys from the website which were not the correct ones and had to return them. I have today tried calling again to receive an email from Customer Engagement telling me to order them on-line. I simply want to speak to somebody who can order the correct keys for me.

Date of experience: February 14, 2025

CH
5 out of 5 stars

Excellent

Excellent! Perfect replacement, easy fit following a prompt delivery ; what more would you need?

Date of experience: February 13, 2025

s
5 out of 5 stars

I had a problem with one of the…

I had a problem with one of the cleaning fluids had leaked and was empty so got in touch with Anglian and they sent out a replacement immediately .Great customer service

Date of experience: February 13, 2025

E
5 out of 5 stars

Good quality product *& good servicesat

Good quality product *& good service

Date of experience: February 5, 2025

MW
5 out of 5 stars

got the exact replacement handle for my…

got the exact replacement handle for my window so new it would fit

Date of experience: January 30, 2025

A
5 out of 5 stars

Good service

Got exactly what I was after

Date of experience: January 30, 2025

A

AA

US

1 out of 5 stars

No customer service

No customer service. Ordered something and got in touch to cancel the order. There was no reply and the order arrived anyway

Date of experience: January 30, 2025

Previous1β€’β€’β€’91011β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.