SHEIN

4.1069182389937104 out of 5 stars
4.1
Great159 reviews

TrustScore

4.1
4.1069182389937104 out of 5 stars
Great
5 out of 5 stars
107
4 out of 5 stars
17
3 out of 5 stars
4
2 out of 5 stars
7
1 out of 5 stars
24
159 reviews in total

Review summary

SHEIN receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Review

Good and effective

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Sehin has robbed me and scammed me

Sehin has robbed me and scammed me. I did not receive my order due to a mistake by Shein and they do not want to take re...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Tote bag so so disappointing

The bag was very poor quality and it was all wrinkled and bent nothing like the picture

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

First I felt SHEIN clothes are cheap…

First I felt SHEIN clothes are cheap material , but later I found SHEIN has very good quality fabric and good prices.. I...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy returns and a variety of products.

Easy returns and a variety of products.

Helpful?
Mrs Bushby
Mrs Bushby
1 reviews
5 months ago
5 out of 5 stars

Miniature animals …

My son wanted some of these tiny little animals that people are collecting and ordered an assortment of ducks , octopus and other animals. He was very happy with all of them

Helpful?
Ciam
Ciam
1 reviews
5 months ago
5 out of 5 stars

Shein is great

Shein is great, good value

Helpful?
Tracy Ritchie
Tracy Ritchie
1 reviews
5 months ago
4 out of 5 stars

3 shipments 2 on time 1 came 2 or 3…

3 shipments 2 on time 1 came 2 or 3 days late

Helpful?
5 months ago
5 out of 5 stars

Brilliant nothing to complain about at…

Brilliant nothing to complain about at all from ordering to tracking to delivery . Spot on. I'm obsessed with Shein very rarely am I ever dissatisfied or disappointed. Love there range of clothes as well as everything else. Thank you 😊

Helpful?
Ria Scriggins
Ria Scriggins
1 reviews
5 months ago
5 out of 5 stars

Brilliant company great products

Brilliant company great products

Helpful?
Jill Deavin
Jill Deavin
1 reviews
5 months ago
5 out of 5 stars

I’ve just worn my latest purchase

I’ve just worn my latest purchase, stripped wide leg trousers and a beautiful white waistcoat, I felt absolutely fabulous!!!

Helpful?
Naz N
Naz N
1 reviews
5 months ago
1 out of 5 stars

Order has gone missing by yodel

Order has gone missing by yodel. SHEIN customer service is terrible . Keep asking me to contact yodel when I have already done this and they have confirmed item is missing . SHEIN customer service are not helping they keep telling me they yodel will deliver. Terrible service

Helpful?
Sarah Conway
Sarah Conway
1 reviews
5 months ago
4 out of 5 stars

No problems

No problems. Came between the times I was given.

Helpful?
Emma Slater
Emma Slater
1 reviews
5 months ago
2 out of 5 stars

Ordered an ornamental incense holder

Ordered an ornamental incense holder, on arrival it was missing the part that holds the incense. Contacted Shein & asked if another could be sent out, I was advised they could only refund, looked online to see if I could order another & the price had more than doubled!

Helpful?
Andrea Hearne
Andrea Hearne
1 reviews
5 months ago
5 out of 5 stars

I love shopping with Shein

I love shopping with Shein, anything I need, always find it on the site

Helpful?
P T
P T
1 reviews
5 months ago
4 out of 5 stars

Check others reviews and photos first

Ib had plenty of items from shein , best thing to do is check others reviews on there first before purchasing as they usually add photos . Yes it can be a little annoying , you see something think great that is a bargain but go checkout and it's so much more , look , check first . Puppy game is good I'm on my 4th go and almost finished for some winter boots , its the last time as its storage issues on my phone almost 3gb its taking

Helpful?
Fiona
Fiona
1 reviews
5 months ago
5 out of 5 stars

Everything I buy

Everything I buy is very well made happy with all my purchases

Helpful?
Ms m edwards
Ms m edwards
1 reviews
5 months ago
5 out of 5 stars

Amazing

Amazing, I have purchased loads from shien,

Helpful?
5 months ago
5 out of 5 stars

Always good service

Always good service

Helpful?
Gillian
Gillian
1 reviews
5 months ago
5 out of 5 stars

Had some lovely pieces off shein

Had some lovely pieces off shein, I love it x

Helpful?
5 months ago
5 out of 5 stars

My delivery was on time and delivered…

My delivery was on time and delivered by a courteous courier

Helpful?
5 months ago
1 out of 5 stars

Unhelpful poor customer services

I've been doing daily check ins and no points added to my account I've bought alot and clicked receive and no points added and also reviewed and no points added. I've spoken to shein and they are making any excuse so not helping. Poor service and really unhelpful so awaiting my new order then il close as spending money with no points yet others are

Helpful?
Joan
Joan
1 reviews
5 months ago
4 out of 5 stars

Overall satisfied

I buy quite a lot of Shein, the delivery is very good I've never waited any longer than 2 weeks. I do find the sizes are very hit and miss even though I go by the size guide, I bought exactly the same item but in different colours both the same size one was a lot smaller than the other. The return process is easy, and the refund system quick. Overall very satisfied

Helpful?
Kathy
Kathy
1 reviews
5 months ago
5 out of 5 stars

Great quality at a great price

Great quality at a great price

Helpful?

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