SHEIN

4.1069182389937104 out of 5 stars
4.1
Great159 reviews

TrustScore

4.1
4.1069182389937104 out of 5 stars
Great
5 out of 5 stars
107
4 out of 5 stars
17
3 out of 5 stars
4
2 out of 5 stars
7
1 out of 5 stars
24
159 reviews in total

Review summary

SHEIN receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Review

Good and effective

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Sehin has robbed me and scammed me

Sehin has robbed me and scammed me. I did not receive my order due to a mistake by Shein and they do not want to take re...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Tote bag so so disappointing

The bag was very poor quality and it was all wrinkled and bent nothing like the picture

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

First I felt SHEIN clothes are cheap…

First I felt SHEIN clothes are cheap material , but later I found SHEIN has very good quality fabric and good prices.. I...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Suze Johnson
Suze Johnson
1 reviews
5 months ago
5 out of 5 stars

I love Shein I'm addicted to it I've…

I love Shein I'm addicted to it I've bought so much lovely things over last few years very cheap and delivery good

Helpful?
Jean Watson
Jean Watson
1 reviews
5 months ago
5 out of 5 stars

Guideline to value for money

I see some of the garments you sell are advertised on other sites that look identical but more than double the price. Good value from Shein.

Helpful?
5 months ago
5 out of 5 stars

Dealt with me very well

Dealt with me very well

Helpful?
5 months ago
5 out of 5 stars

Great service

Great service

Helpful?
5 months ago
1 out of 5 stars

Poor quality and a nightmare trying to…

Poor quality and a nightmare trying to return goods

Helpful?
Anne
Anne
1 reviews
5 months ago
5 out of 5 stars

Lots of choices that are easy to put in…

Lots of choices that are easy to put in your basket and buy packages. Arrived quickly as well.

Helpful?
sneha joshi
sneha joshi
1 reviews
5 months ago
5 out of 5 stars

It’s the best place to find affordable…

It’s the best place to find affordable accessories & fancy clothing

Helpful?
Sharon Taylor
Sharon Taylor
1 reviews
5 months ago
5 out of 5 stars

Great prices

Great prices, fast delivery, plenty of choice.

Helpful?
customer
customer
1 reviews
5 months ago
1 out of 5 stars

I got the wrong package delivered

I got the wrong package delivered to me and it took 3 days to sort out a refund. Really difficult.

Helpful?
5 months ago
4 out of 5 stars

Most items were as expected just one…

Most items were as expected just one pair of shoes came up small

Helpful?
David Geddes
David Geddes
1 reviews
5 months ago
1 out of 5 stars

Would not cancel order

I orded a single 3ft bed base only They are sending a mattress i told them within 10mins to cancel it they refuse to saying at 7.15pm today saturday evening that they have despatched it they are lying but im niow stuck with a single mattress not a 3ft single bed base im reporting them via CAB TO LANCASHIRE T S AND THEN PAYPAL PLUS CREDIT CARD COMPANY DO NOT BUY FROM THIS COMPANY NO CONTACT IN UK FOR THEM

Helpful?
5 months ago
5 out of 5 stars

Great service as always thank you…

Great service as always thank you isabella rafferty

Helpful?
Mr Edgcombe
Mr Edgcombe
1 reviews
5 months ago
5 out of 5 stars

Very prompt service and so easy to use

Very prompt service and so easy to use

Helpful?
Sarah McCrum
Sarah McCrum
1 reviews
5 months ago
5 out of 5 stars

I love the variety of things

I love the variety of things. I order alot of products for my work as a teaching assistant which are inexpensive but are always admired by colleagues. I'm known as the Shein Queen.

Helpful?
Kay Clements
Kay Clements
1 reviews
5 months ago
5 out of 5 stars

True to size

Quick delivery

Helpful?
Anita
Anita
1 reviews
5 months ago
5 out of 5 stars

value.

Great delivery packing was good happy with whot I got. Only thing is I wish your shoes was sized better and correct that is adults and kids thay can be to small in the adults and sometime to big in the kids. so it makes it hard, and getting orrders at the same time instead of a week apart.

Helpful?
Macy
Macy
1 reviews
5 months ago
5 out of 5 stars

Easy to use

Easy to use Items arrived within expected time and they send reminders before items arrived. A wide range of goods on Shein not only just clothes. I hope it will continue to expand the variety of god available in the UK.

Helpful?
5 months ago
5 out of 5 stars

Very quick service.

Very quick service.

Helpful?
Deedee
Deedee
1 reviews
5 months ago
5 out of 5 stars

The bags I bought was of very good…

The bags I bought was of very good quality for the price I paid for them. Very speedy delivery.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About SHEIN

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.