SHEIN

4.1069182389937104 out of 5 stars
4.1
Great159 reviews

TrustScore

4.1
4.1069182389937104 out of 5 stars
Great
5 out of 5 stars
107
4 out of 5 stars
17
3 out of 5 stars
4
2 out of 5 stars
7
1 out of 5 stars
24
159 reviews in total

Review summary

SHEIN receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Review

Good and effective

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Sehin has robbed me and scammed me

Sehin has robbed me and scammed me. I did not receive my order due to a mistake by Shein and they do not want to take re...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Tote bag so so disappointing

The bag was very poor quality and it was all wrinkled and bent nothing like the picture

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

First I felt SHEIN clothes are cheap…

First I felt SHEIN clothes are cheap material , but later I found SHEIN has very good quality fabric and good prices.. I...Read more

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0
🔥 High engagement

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Lynn
Lynn
1 reviews
5 months ago
5 out of 5 stars

Love top…

Great service some items arrive within a few dats. Items purchased were true to size and as described and v good quality the top is lovely I would have pregerref if all my purchases delivered at the same time though as all items purchased for a wedding

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Karen Mileham
Karen Mileham
1 reviews
5 months ago
5 out of 5 stars

Very happy with all my orders.

Very happy with all my orders.

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Ms Mc
Ms Mc
1 reviews
5 months ago
4 out of 5 stars

Good service

Have had some good stuff send but not all the time . some has been fault. But shein are good at sorting this if this is the case.

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customer
customer
1 reviews
5 months ago
4 out of 5 stars

good buy

True to size

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5 months ago
5 out of 5 stars

Great customer service

Great customer service

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Shanita
Shanita
1 reviews
5 months ago
5 out of 5 stars

Very happy customer

I am very happy with the experience. The items were as described on the website.

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George Broad
George Broad
1 reviews
5 months ago
1 out of 5 stars

Received a package from SHEIN most of…

Received a package from SHEIN most of the items were damaged or wrong so I returned them in the same large package as originally in but they are saying that they only received 3 small items I have a picture of the package also a picture of it with an Evri person but they are still not refunding me apparently this is happening to a lot of people ABSOLUTELY DISGUSTING AVOID THIS COMPANY

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Lavina
Lavina
1 reviews
5 months ago
5 out of 5 stars

Very pleased with items

Very pleased with items. And delivered very quick

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Asma Shah
Asma Shah
1 reviews
5 months ago
5 out of 5 stars

The sofa covers are amazing very good…

The sofa covers are amazing very good quality definitely recommended

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Fab Hatami
Fab Hatami
1 reviews
5 months ago
5 out of 5 stars

Fast delivery

Fast delivery

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5 months ago
4 out of 5 stars

The clothes as always a mixed bag ,some…

The clothes as always a mixed bag ,some excellent value and others with really bad materials,but at this price what do we expect. I love being able to try on and send back easily.the delivery time is excellent and condition of products good .my only real complaint is that I seem to lose any points I've earned because of returning a item for loyalty that's not good shien I order at least once a month id like to keep some points instead of being minus 700

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Danielle
Danielle
1 reviews
5 months ago
5 out of 5 stars

Lovely

Excellent service

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Susan Langley
Susan Langley
1 reviews
5 months ago
5 out of 5 stars

No problems at all with ordering and my…

No problems at all with ordering and my items were brilliant thanks so much x

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Debbie Mather
Debbie Mather
1 reviews
5 months ago
5 out of 5 stars

Great service

Great service, arrived on time

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5 months ago
5 out of 5 stars

Shein is great

Shein is great, always delivered on time and easy to return items with a quick refund process. The clothes are great and good quality.

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Mandy Saich
Mandy Saich
1 reviews
5 months ago
4 out of 5 stars

All the items were as stated

All the items were as stated. I’m satisfied.

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5 months ago
4 out of 5 stars

Most of the time I can get what I want…

Most of the time I can get what I want from Shein, and the price is reasonable. But I have to be honest. When I order a dress, it come so crushed up that I wondered why I purchased it. But most other stuff comes neatly packaged, do that's why I keep trying. But overall it is a very good site to purchase from and I do recommend it.

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Geraldine
Geraldine
1 reviews
5 months ago
5 out of 5 stars

Informed all the way as to when it’s…

Informed all the way as to when it’s being delivered

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Sannddy
Sannddy
1 reviews
5 months ago
5 out of 5 stars

Llego rápido …

La entrega fue en el tiempo exacto los productos muy bien empacados mis productos llegaron muy rápido estoy encantada

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MISS B P  KAUR
MISS B P KAUR
1 reviews
5 months ago
1 out of 5 stars

Still haven’t received one of my…

Still haven’t received one of my outfits.. late on our outfits.. terrible service!

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