SHEIN

4.1069182389937104 out of 5 stars
4.1
Great159 reviews

TrustScore

4.1
4.1069182389937104 out of 5 stars
Great
5 out of 5 stars
107
4 out of 5 stars
17
3 out of 5 stars
4
2 out of 5 stars
7
1 out of 5 stars
24
159 reviews in total

Review summary

SHEIN receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Review

Good and effective

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Sehin has robbed me and scammed me

Sehin has robbed me and scammed me. I did not receive my order due to a mistake by Shein and they do not want to take re...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Tote bag so so disappointing

The bag was very poor quality and it was all wrinkled and bent nothing like the picture

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

First I felt SHEIN clothes are cheap…

First I felt SHEIN clothes are cheap material , but later I found SHEIN has very good quality fabric and good prices.. I...Read more

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0
🔥 High engagement

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Karen Taylor
Karen Taylor
1 reviews
3 months ago
5 out of 5 stars

Always pleased with what I order & if I…

Always pleased with what I order & if I have to return anything the refund is given back very quickly.

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Caz
Caz
1 reviews
3 months ago
5 out of 5 stars

I love shein

Never had a problem with shein. You get what you pay for. Quality is always fair and I still have many of the items years on. Delivery can be scattered, but that's because of the location of warehouses etc. I always order from shein :D

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Dawn
Dawn
1 reviews
3 months ago
5 out of 5 stars

Item was exactly as described thank you…

Item was exactly as described thank you SHEIN

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3 months ago
5 out of 5 stars

Great prices

Great prices, superfast delivery

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3 months ago
5 out of 5 stars

Quick delivery

Quick delivery. Products good.

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3 months ago
4 out of 5 stars

Clothes weren't quite the material I…

Clothes weren't quite the material I was expecting. Otherwise good delivery time and they are nice

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3 months ago
5 out of 5 stars

Good experience with your company

Good experience with your company

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Angela
Angela
1 reviews
3 months ago
5 out of 5 stars

Amazing

Looked the same has online happy with the shoe and bag

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Marcia
Marcia
1 reviews
3 months ago
5 out of 5 stars

My parcels came early n I am pleased…

My parcels came early n I am pleased with them

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Pam Litten
Pam Litten
1 reviews
3 months ago
5 out of 5 stars

SHEIN ORDERS

I have been buying from Shein for a while now. Never had a problem. Quality products good value.

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Mrs N
Mrs N
1 reviews
3 months ago
5 out of 5 stars

Fast delivery

Fast delivery, product quality and affordable.

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Sandra Hooper
Sandra Hooper
1 reviews
3 months ago
5 out of 5 stars

Great service

Dress arrived earlier than expected and good value

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Guest
Guest
1 reviews
3 months ago
1 out of 5 stars

Very surprised to receive one red…

Very surprised to receive one red sweater inside out, covered in long blonde hairs and bits. Also very creased . Afraid I can’t , wear or accept an item in this condition . Thanks for your kind attention.

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3 months ago
5 out of 5 stars

Great, reliable service

Only good experience with Shein. Some items are hit and miss. But I specifically love and always come back for Glowmode brand on Shein and I would recommend that for the sports wear. Very easy, effortless returns and pleasantly speedy refunds! Recently I received a couple of wrong items shipped from EU warehouse (someone’s unchecked returns) but the customer service responded swiftly the next day apologising, offering refund when I send them the wrong items back. Nothing bad to say.

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and
and
1 reviews
3 months ago
5 out of 5 stars

Quick delivery First class

Quick delivery First class

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emma kanu
emma kanu
1 reviews
3 months ago
5 out of 5 stars

Good quality

Good quality

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F Brilly
F Brilly
1 reviews
3 months ago
5 out of 5 stars

Always Great service

I have never had any issues always good service even when you have a faulty product or it’s broken in transit they help you straight away. And issues is cleared up straight away always have a solution xx 👍

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jane
jane
1 reviews
3 months ago
3 out of 5 stars

Cheap material

Some of the garments were really cheap shiny fabric and looked nothing like pictures also long delivery time

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Lavinia Rose
Lavinia Rose
1 reviews
3 months ago
1 out of 5 stars

Shein is fab for your shopping that…

Shein is fab for your shopping that part is great. The delivery company they use is terrible and even when you prove you did not receive your parcel they have a problem refunding your money it's very disappointing as I been shopping with Shein for a couple of years now. I do recommend if they use a different delivery company I'm sure you can figure out which 1 they use begins with E

Helpful?
3 months ago
4 out of 5 stars

The things I bought were perfect for my…

The things I bought were perfect for my needs at a reasonable price which goes a long way to making up for the longer delivery times. The clothes fit well enough and the returns process is simple enough so I will keep shopping for the things I need

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