Salon Services

2.7058823529411766 out of 5 stars
2.7
Average34 reviews

TrustScore

2.7
2.7058823529411766 out of 5 stars
Average
5 out of 5 stars
14
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
18
34 reviews in total

Review summary

Salon Services has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Wish I’d checked Trustpilot before I…

Wish I’d checked Trustpilot before I ordered from them - shocking - ordered in September and still chasing delivery and ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Customer services is appalling

Customer services is appalling. I bought some clippers online in February and they stopped working, took them back to th...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Their attitude sucks.

Pathetic is a word I’d not generally use, but completely justified. Owning a hairdressing business which has been in exi...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Can't change an order I made 20 seconds ago

Salon Services obviously got their IT done on the cheap. I ordered something, paid and then immediately noticed I'd o...Read more

0
0
🔥 High engagement

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Amanda Lock
Amanda Lock
1 reviews
over 3 years ago
2 out of 5 stars

After visiting the Cardiff store today…

After visiting the Cardiff store today I realise why I do most of my buying online!! No stock and unhelpful service!!

Helpful?
Milan Nozka
Milan Nozka
1 reviews
over 3 years ago
1 out of 5 stars

misleading site

misleading site, offers, totally rude helpline, unable to understand her,,,

Helpful?
David Balfour
David Balfour
1 reviews
almost 4 years ago
5 out of 5 stars

After having been let down by another…

After having been let down by another company, ordered a backwash to be delivered by pallet. Item arrived well packed (in wooden crate), within said time frame, checked contents, all good, excellent service.

Helpful?
Paul Fish
Paul Fish
1 reviews
about 4 years ago
5 out of 5 stars

Lynette in Cardiff was fabulous

Lynette in Cardiff was fabulous. Really helpful. Listened to my needs and assisted with professionalism and care.

Helpful?
Gabbie S
Gabbie S
1 reviews
over 4 years ago
5 out of 5 stars

Great prices & quick delivery

Great prices on big bottles of products & quick delivery will order again!

Helpful?
Maree Rowland
Maree Rowland
1 reviews
over 4 years ago
5 out of 5 stars

Great staff

The shop in Torquay is great, the ladies are always friendly, always happy to help you. They give advise on products.

Helpful?
Susan
Susan
1 reviews
over 4 years ago
5 out of 5 stars

Hillington branch…

Nikki at hillington branch in glasgow deserves a medal!!! Fantastic customer service and certainly goes above and beyond to help , can not rate her help highly enough , a great job thank you .

Helpful?
Vicky. B
Vicky. B
1 reviews
over 4 years ago
5 out of 5 stars

I am a qualified hair dresser

I am a qualified hair dresser. I miss my local store as I use to nip in and pick up bits and pieces. Also, I would get tips from the sales assistants as some where also qualified hair dressers. I’m happy I can now buy Redken directly from Salon Services online rather than an agent. use to

Helpful?
Rachel M
Rachel M
1 reviews
over 5 years ago
5 out of 5 stars

Great supplier

Always very prompt delivery & good products. Anytime I’ve had an issue the customer services have been very helpful & solved my problem quickly.

Helpful?
CJ
CJ
1 reviews
almost 6 years ago
1 out of 5 stars

Challenging this site and reporting as…

Challenging this site and reporting as dodgy

Helpful?

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