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HomeShopping & FashionRoco Clothing Reviews

Roco Clothing

3.74 out of 5 stars
3.74 out of 5 stars
3.7
|Great|100 reviews

TrustScore

3.7
3.74 out of 5 stars
Great
5 out of 5 stars
64
4 out of 5 stars
5
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
29
100 reviews in total

Review summary

Roco Clothing has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Aaron
Aaron
4 out of 5 stars
4/5

Great clothes

Great clothes

0
0
🔥 High engagement
POPULAR
Sam Gill
Sam Gill
5 out of 5 stars
5/5

EVRI lost parcel

Bought 4 pairs of flower girl shoes, Evri lost the parcel and within 1 email Roco sorted a new parcel with next day deli...Read more

0
0
🔥 High engagement
POPULAR
TM
TM
5 out of 5 stars
5/5

Trustworthy company.

I had to return my order as the dresses were too small - read some bad reviews online and had a big panic that I was goi...Read more

0
0
🔥 High engagement
POPULAR
Patricia R
Patricia R
5 out of 5 stars
5/5

I had an issue with my recent order…

I had an issue with my recent order where the suit didn't fit an the shoes was missing. Thankfully, Katie stepped in and...Read more

0
0
🔥 High engagement

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Jean Arthur
Jean Arthur
1 reviews
over 2 years ago
5 out of 5 stars

What a brilliant choice of occasion…

What a brilliant choice of occasion wear for boys! I was delighted with the suit we purchased for my son's primary school leavers dance. The quality, order process and delivery were all excellent. Will definitely be using roco again in the future.

Helpful?
christabel fernandes
christabel fernandes
1 reviews
over 2 years ago
1 out of 5 stars

Item left out and retailer refuse to send

I ordered a suit where it should come with a bow tie and they did not include a bow tie in. When I asked them they asked me to return the whole suit and to ask for a refund instead of kindly just sending me the bow tie. The customer service was not helpful at all. I really don't recommend buying from here. There are so many retailers out there that will be able to provide you with better service and not make you pay for their mistake.

Helpful?
Rachel Bennett
Rachel Bennett
1 reviews
over 2 years ago
5 out of 5 stars

Excellent

So i wanted 2 suits for my grandkids i didnt want to spend loads as were knocking on a bit n better things to spend our dosh on .however didnt want cheap n tacky either. So we gave rocco a go and I kid you not theses suits are beautiful.really lovely good quality.delivery spot on carnt thank you enough rocco one less thing for me to stress about .will be going for flower girl dresses also ..Thanks again

Helpful?
Rashida Khatun
Rashida Khatun
1 reviews
over 2 years ago
5 out of 5 stars

I was uncertain to buy online...

I was uncertain whether online suit would be good quality, size or smooth in ordering but I found Roco very smooth, fast and quality of suits were very good. My delivery was extremely fast especially as I needed them quick and returns were even better with quick communication.

Helpful?
Micie
Micie
1 reviews
over 2 years ago
3 out of 5 stars

Hi am trying to get in contact with the…

Hi am trying to get in contact with the company but the only way to communicate is social media or email. I need an update regarding my order if it will be dispatched ASAP

Helpful?
Abi
Abi
1 reviews
over 2 years ago
5 out of 5 stars

The best customer service !

Couldn’t of asked for better customer service. A flower girl dress I ordered had a faulty zip and I hadn’t tried to dress on the child straight away. When it came to it I was just 2 weeks till the wedding. I emailed in looking for an exchange and the prompt reply explaining they had sent me another straight away after showing them my order info without any hesitation was more than I expected. Beautiful dress too. Thank you for helping so quickly and professionally.

Helpful?
Emma Whitehouse
Emma Whitehouse
1 reviews
over 2 years ago
5 out of 5 stars

Perfect suit

Ordered a suit for my slightly taller 8 year old so ordered a size 9, was so impressed with the quality and fit of the 5 piece suit, great value and so much better than high street shops, did next day delivery encase it didnt fit but it was perfect and arrived less than 24 hours after ordering

Helpful?

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Mr Nwaozuzu
Mr Nwaozuzu
1 reviews
over 2 years ago
5 out of 5 stars

I'm really happy with the quality

I'm really happy with the quality. For my son's suit, I bought a 3 piece suit and a shoe on Friday. I got it on Monday, well packaged and in a suit bag. Reviewing is not my thing, but I was blown away by the service and quality.

Helpful?
Anne Mcshane
Anne Mcshane
1 reviews
over 2 years ago
5 out of 5 stars

Great site

The customer service are amazing. I ordered twos sizes and returns were no problem. The suit was beautiful and exactly what you see on the site. I would highly recommend this site for a suit.

Helpful?
Pirates
Pirates
1 reviews
over 2 years ago
2 out of 5 stars

Products are of good quality, Returns are worst ever

Products are of good quality, But the returns processing needs to change if someone needs to exchange return due to size issues, a month in total to get a refund is totally unacceptable

Helpful?
Amanda Mahon
Amanda Mahon
1 reviews
over 2 years ago
5 out of 5 stars

Quality Kids Suits!!

Have both Communion and confirmation this month for my two sons (12 & 7 YO) I was looking for suits of great quality and with a perfect fit, but couldn’t find anything within the limited choices we have in my local town. Explored Rocco clothings online site, was very impressed with the range of choices and for all sizes! A one stop shop for the whole outfit! Shirts, Ties, shoes! My order arrived on time, professionally packed in individual suit carriers! Blown away by the quality of fabric and the fit!! Very impressed by the built in waist adjuster too! Top quality! Highly recommend!

Helpful?
MRS JODIE VARLEY
MRS JODIE VARLEY
1 reviews
over 2 years ago
5 out of 5 stars

Wow wow wow

Wow wow wow! My little boys suit came today and I couldn’t have asked for better for the price! It’s fits perfect and he looks unreal. The suit is quality made. I’m very impressed.

Helpful?
Rod McDonald
Rod McDonald
1 reviews
over 2 years ago
5 out of 5 stars

Exceptional Quality

Easy to use web site. Totally accurate size guide. Brilliant selection of modern fitting suits. Exceptional quality for the price. It was wonderful to be able to buy all the accessories, shoes, shirt and tie in one place. All wonderful quality and delivery was exceptionally quickly and carefully packaged in a suit carrier. Couldn't fault it at all. The BEST part has to be how good my son looked and how amazing he felt when wearing it all. Exceptional shopping experience. Thank you.

Helpful?
Sophie Hewitt
Sophie Hewitt
1 reviews
over 2 years ago
1 out of 5 stars

Have not had a good experience with…

Have not had a good experience with this company. Ordered waist coats for a wedding and when they arrived they were much darker than the pictures on the website made them look. I returned them using the returns label provided by Roco. They took 4 days to get back to the company and now it’s 5 days since they received them back and they haven’t acknowledged or processed a return. I emailed them to ask if they had got the parcel and I got a reply saying it’s up to 15 days to process a return and then 5 days for it to get back into your bank. So you’re looking at almost a month to get your money back if you return anything to this company. Poor customer service, wouldn’t buy from again.

Helpful?
Tressie Mallory
Tressie Mallory
1 reviews
over 2 years ago
5 out of 5 stars

Wonderful quality

I am absolutely thrilled with the boys suit! It is a gorgeous suit & I love the material!

Helpful?
Fiona Morrisson
Fiona Morrisson
1 reviews
over 2 years ago
5 out of 5 stars

Fabulous suits

Bought communion suits for my twin boys. Both were excellent quality but one was a little small. Sent back and received full refund. Customer service was efficient and helpful. Highly recommend

Helpful?
Victoria Mounter
Victoria Mounter
1 reviews
almost 3 years ago
5 out of 5 stars

Absolutely stunning suit!

Absolutely stunning suit! Measurements re sizing were spot on. Fast delivery. One happy customer. Thank you Roco

Helpful?
Jackeline HDelgado
Jackeline HDelgado
1 reviews
about 3 years ago
5 out of 5 stars

Excelentes trajes

Excelentes trajes, muy contenta con el terno de mi niño, simplemente maravilloso, muchas gracias ROCCO.

Helpful?
Steph Leyland
Steph Leyland
1 reviews
about 3 years ago
1 out of 5 stars

Don’t buy from here

Due to the time taken to exchange an order, I had to re-order and pay for a second suit for my fathers funeral and look to send the original one back at a later date. I’ve had a few things to deal with and am outside of the 30 days returns window. Clearly the company can see exactly what happened as I ordered the same suit, one size different within days of each other. They have decided to send the second suit back to me with no refund. I’m now stuck with a second suit that doesn’t fit. Shocking company - think very carefully before you buy as the customer service and experience is very poor.

Helpful?
LucieAB
LucieAB
1 reviews
about 3 years ago
5 out of 5 stars

A Trustworthy Company

My order was sorted extremely efficiently. The product was lovely and good value (boys black suit) which was for a funeral and was needed urgently. I would totally recommend Roco and trust in them for future orders - thank you so much.

Helpful?
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Shopping & Fashion