Ride LEV is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.
Fast delivery, awesome price. Great communication 👍
Ordered segway escooter 4 my 5year old daughter,I was charged for delivery at the checkout,when I pointed out by email that it advertised free delivery I was refunded delivery cost straight away,scooter was delivered quickly,would definitely buy again,and would certainly recommend
Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. The bike is finally delivered, with some very nice add-ons we asked to install. Definitely would recommend buying an EV. Great service.
A helpful, honest company. The chap I spoke to was kind, considerate and friendly. I was refunded £10 because the box was damaged on my grandsons Christmas present and it was only a small tear/hole. Would highly recommend and would certainly contact them in the future should I need anything else
Very helpful & great service will shop here again
Excelente, service and the product!
Customer service is most definitely 5 star. My order of an electric scooter was unavailable after I’d paid but I was assured I’d get it. I was phoned regularly with updates and got what I’d ordered beginning of November. We have yet to charge and try it out as it’s a Christmas present but I feel confident that if we were to have any problems Chris would sort it out
Great products, amazing customer service, texting with my order progress, delivery and follow up. You really couldn't ask for more from a company
Fast and efficient service. Upgraded my product for the same price due to a stock shortage.
Does what it says on the tin , very helpful too
From day one Ed has been a pleassure to deal with. he has been very communicative from within 30 mins of placing the order for my E Bike until after i received it. Eds goal is to make sure his customers are happy. I would have no hesitation in recommending Ride LEV for the purchase of your next bike,
Having been let down many times, over the last year or so, by ever failing due dates for new E-mountain bikes, this, pro active, company joined a forum of equally disgruntled potential buyers, and came to the rescue. The logistics of me living on the Isle of Man were no hindrance at all to Ed from Ride Lev, and I’m now the proud owner of a fabulous KTM Prowler bike with local warranty/support cover. I’d never hesitate to recommend this company, and just wish there were more of similar standards around these days.
Great service from Ed :) had quick replies to any questions even after sale and eager to help. Nice bike as well, (Eovolt City One) smooth ride, could’ve gone with a bit more power and slightly bigger wheels but wanted one as compact and lightweight as possible, and this one checks all those boxes. Happy with the purchase, thank you 😊
Ordered the product and was toId in a very friendly way that it would not be available for a few weeks . True to there word , they kept me informed and it arrived in due course no fuss of bother . Good friendly, customer service. Well done Lev , look forward to using you again.👍
Very happy with the customer service from Ed at Ride LEV. My Eovolt bike was hand delivered fully assembled at my door at the specified date quite quickly. I was given a lot of updates during that time. Have been riding around London more than I used to with an ebike which has made riding a lot more fun. Would highly recommend.
I bought an Eovolt foldable bike for my commute into work and I love it. Great and advice and service from Ride LEV. Thoroughly recommended
Ride LEV responded quickly, efficiently and helpfully to my search for a strong rear basket for my Tern ebike. Friendly and professional response with a good follow up to check all OK. Will certainly be using the RideLEV team again. Also like their thoughtful and effective recycling policy for packaging.
I recently ordered accessories for my Tern bike.. I got amazing service from ridelev.. Fast.. reliable and above all the check-in call after the product delivery was amazing
I have no complaint about the customer service from this company but as for their courier service it is atrocious would not recommend unless you live close enough to collect
Picked up a 2021 KTM Macina Sprint from RideLEV, and I absolutely love it. I’m 26 and had multiple knee operations which limited me to short flat rides. This bike has enabled me to ride further, and not avoid hills! Fantastic advice, service and kept me in the loop while being built etc. If you want to get yourself an Ebike don’t hesitate! Thank you so much Ed and the team!
Good service and speed of delivery
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