Ride LEV

Great scooter, friendly staff, will buy again

Quick service good quantity product happy customer

Great product very prompt delivery

Amazing product very fast delivery and brilliant quality

Excellent first day delivery haven’t set it up yet as Christmas present but was assured I’d have access to customer services throughout

Very helpful and knowledgeable guys, fantastic customer service and great product ranges. It’s nice to see a website dedicated to core sports with a focus on helping customers.

Prompt delivery and goods exactly as ordered. Thank you

All good, easy payment and good delivery time, thanks

Quick response (like a call within a few minutes) to tell me the colour I had ordered was out of stock. I agreed to take the alternate colour and the delvery came next day. Great service - great price, I would defintley use Ride LEV again.

I was attracted by the sale price of a Burro trailer. Delivery was so prompt (less than 24 hours) that I was out the first time! Sadly, the info about the trailer was limited; not just on Ride LEV website but anywhere on the internet. I had contacted the maker (ETC) by email and assured the trailer attached to the chainstay. When I assembled it and found it hitched to seatpost I had a rant. Ride LEV customer service was brilliant, even though itt was not their fault. Then I found the handle had cracked in transit. Again, not their fault but Ride LEV apologised and said I could try it out to see if I wanted a replacement or return and refund. Replacement was also prompt, as was the response to every email I sent. I'd feel very safe doing business with this company in the future!

Fantastic service

After receiving an unfortunately faulty scooter, Ride LEV (not their fault) responded within 12 hours and dispatched a new one which arrived 48 hours later. They also gave me guidance on how to return the faulty unit to the manufacturer free of charge. Excellent customer service all round. Understanding, responsive and friendly. Many thanks.

Fantastic service and support from start to finish! I decided I wanted to change the colour of my shoes I ordered, right before they were due to be dispatched.. Chris rang very shortly after I made my request online, to confirm what I wanted to change, he immediately got in touch with the depo and relayed my message to them, confirmed with me that he had changed my order, and a couple of days later my shoes turned up. The level of support and communication from them was brilliant. Highly recommend, will happily purchase from them again.

I’ve been cycling for years and we know how difficult sizing items can be. Well I made a mistake in ordering a pair of shoes, I rang them up to explain and they couldn’t help enough the customer service was second to none. I was unbelievably impressed,can’t recommend them highly enough

Awsome people was a pleasure

Excellent attention to detail, great customer service, fast delivery and very flexible on refunds and refurns. Great communication , If I could get everything for my bike done in one place, it would be this place.

The item I ordered unfortunately wasn’t in stock, I placed the order on the weekend and had a phone call on the Monday morning where my options were explained. Customer service was cracking and the gentleman who spoke to me was apologetic, friendly and professional. All was resolved and scooter is now here with a very happy little boy Thanks guys and will 100% use again

Excellent service and great comunication Had a little problem with my order but got sorted in a fast and professional manner Highly recommended

My bike was ordered on the Monday for the full amount and I was a little concerned about it but Ed was very helpful he answered my texts quickly each day and reassured me. The bike was delivered when he said it was coming for the time and it was delivered to me already built. I rode it Saturday for 10 miles very happy with if you are concerned about ordering it full price just know they are legitimate and very helpful I highly recommend them to friends and family definitely pleased with the overall quality and result

Brilliant service from start to finish!! 👌🏼🙌🏽☺️👏🏼Dealt with a member of staff called Chris Savva who was so helpful throughout my purchase and also after aswell 🤗 Literally nothing was to much trouble for this guy?? 🙏🏼🙏🏼 Thinking about buying a bike then look no further and hit Chris up……….marks out if 10……I would say 20 🤷🏽‍♂️😁 Will always use Ridelev for future purchases.