Rakuten TV receives consistently positive reviews. Customers particularly appreciate service and quality.
Terrible, I’ve just got a new Tv and Rakuten tv is included, I’ve tried to watch 4 films so far, 3 wouldn’t load and I kept getting a circle thing rotate in the middle of the screen so after 15 minutes gave up , then tried watching “ The Road “ which kept cutting in and out , used to have more reliable downloads before broadband, oh but there was no trouble when the pesky “ Ads “ came on , they were fine !!!! Just incase people think it’s a internet connection issue
Me estuvieron ayudando y dando consejos durante varios días hasta dar co el problema, muchas gracias
Todo muy bien, rapidez y eficacia
J ai acheté un abonnement Viky pass standard depuis 8 jours.. et certes je peux regarder les films asiatiques sur ma tablette . Mais impossible de se connecter sur ma télé LG toute neuve . Lorsque je vais sur la télé on ne propose que des films gratuits ou à l achat. Mon abonnement n est pas reconnu
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rakuten.tv100 total • Write a review
good instructions to solve the problem
Date of experience: June 14, 2025
Rakuten is many times the best program which i can watch at my new Samsung TV. I send the E-Mail to Rakuten at 4 o'clock in the morning and they answered half an hour later. After one hour the problem was sold. I am a paramedic and i like watching TV after work or at the weekend, because of being tired after the whole week.
Date of experience: June 14, 2025
Bonne idée , bonne promotions et bons suivi A l écoute des clients
Date of experience: June 14, 2025
US
quick and professionel customer service they replied the same day and resolved the issue. We had made a purchase by error (didn't have a pin and small child played with the remote). And although it was our fault that it happened, they immediately replied, cancelled the purchase and made quick refund. Great service, thank you !
Date of experience: June 2, 2025
Really prompt and courteous reply. Fast refund. Very helpful. Much appreciated. Excellent service
Date of experience: May 31, 2025
US
Teknisk katastrof Uppdatering: jag blev tillfrågad att lämna kontaktuppgifter m.m och inte att berätta mer om upplevelsen. Men skriver det här. Jag blev tvingad att se ca 100 st reklamfilmer sammanlagt på en film pga varje gång jag spola fram/tillbaka, ändring av språk m.m så kom ny reklam. Var dessutom fel så rätt språk ej gick att ställa in så jag behövde ändra det flera ggr. Haft liknande upplevelse som denna de gånger jag tittat innan.
Date of experience: May 29, 2025
Had an unexpected payment taken through my account, emailed customer support and they responded within minutes with the device that the transaction occurred from and I was able to resolve the issue with no further problems.
Date of experience: May 29, 2025
