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HomeShopping & FashionPure Plus Clothing Ltd Reviews

Pure Plus Clothing Ltd

3.7560975609756095 out of 5 stars
3.7560975609756095 out of 5 stars
3.8
|Great|41 reviews

TrustScore

3.8
3.7560975609756095 out of 5 stars
Great
5 out of 5 stars
26
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
3
1 out of 5 stars
10
41 reviews in total

Review summary

Pure Plus Clothing Ltd has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
customer
customer
5 out of 5 stars
5/5

US customer…

I have been shopping here for several years and love the clothing. I’ve had no problems with the delivery to the US and ...Read more

0
0
🔥 High engagement
POPULAR
Matthews
Matthews
1 out of 5 stars
1/5

I was sent the wrong item, messed about, no refund

I was sent the wrong item. I requested a return label & a refund as I realised the linen used was the type I find scratc...Read more

0
0
🔥 High engagement
POPULAR
Nadine Hodgson
Nadine Hodgson
1 out of 5 stars
1/5

I won’t be shopping here again

I won’t be shopping here again. I liked the clothes, although the colour runs in the wash a lot and it’s expensive, but ...Read more

0
0
🔥 High engagement
POPULAR
Wayne B
Wayne B
1 out of 5 stars
1/5

Terrible Customer Service, Shoddy Clothing

I bought a number of clothing items from Pure Plus. I quickly tried them and liked them - great. When I came to press th...Read more

0
0
🔥 High engagement

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Rajan Arya
Rajan Arya
1 reviews
over 1 year ago
5 out of 5 stars

Fabulous! …

Received my order and totally impressed with the quality the fit and it is just fabulous to have found this collection! I’m so pleased I am going to definitely get more stuff now. Promptly delivered and can’t praise them enough.

Helpful?
Sarah
Sarah
1 reviews
over 1 year ago
5 out of 5 stars

First time I've used this company

First time I've used this company. Ordered yesterday and delivered today. Brilliant service. Clothes are fabulous. Well made, not flimsy, can't wait to wear them. Fabulous

Helpful?
Nan
Nan
1 reviews
almost 2 years ago
4 out of 5 stars

Have a browse

Been trying to contact company to find out about my order, asked for tracking number and carrier to try and trace. After a short time my issue was resolved promptly and efficiently. I would like to add that having purchased items previously they are absolutely wonderful and the designs so innovative. I highly recommend that everyone give them a look

Helpful?
Catherine Wild
Catherine Wild
1 reviews
almost 2 years ago
5 out of 5 stars

Highly recommended.

Highly recommended. It’s always a straightforward online buying experience with this company which is such a relief in this day and age. The clothing is good quality and fairly priced and delivery is fast and reasonable. I have just placed another two orders.

Helpful?
Steph Alverine
Steph Alverine
1 reviews
almost 2 years ago
5 out of 5 stars

Very good quality

Very good quality, found the perfect size for me being on the larger side! Quality of fabric seems great so far and love the natural feel! I will be back to soon!

Helpful?
Revive Dynamics
Revive Dynamics
1 reviews
almost 2 years ago
5 out of 5 stars

I like everything I've bought so far

I like everything I've bought so far. The clothing is of good quality and cut. I've only had to contact customer service once (my fault - ordered the wrong size) and it was dealt with efficiently and effectively. I can recommend this company with confidence.

Helpful?
Matt
Matt
1 reviews
almost 2 years ago
5 out of 5 stars

Great quality clothing

Great quality clothing, I love the linen, it's perfect for the warmer weather here in Spain. I always get compliments when wearing this brand.

Helpful?

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Travis Chen
Travis Chen
1 reviews
about 2 years ago
5 out of 5 stars

Great clothing

Great clothing, great quality, and amazing service. I received my order the next day!

Helpful?
Ying
Ying
1 reviews
about 2 years ago
5 out of 5 stars

I am so happy to have found this…

I am so happy to have found this company. My wardrobe is full of color and I have some beautiful clothes that fit me perfectly.

Helpful?
Sue Carter
Sue Carter
1 reviews
about 2 years ago
5 out of 5 stars

I cannot express how much I am loving…

I cannot express how much I am loving the Magic Pants from this company. I have looked everywhere to find these in plus sizes and am so pleased I've now found them.

Helpful?
Sabrina
Sabrina
1 reviews
about 2 years ago
5 out of 5 stars

As a customer of Pure Plus Clothing for…

As a customer of Pure Plus Clothing for many years I have always found the products to be of top quality and my orders have arrived in good time.

Helpful?
Consumer
Consumer
1 reviews
about 2 years ago
5 out of 5 stars

Great company

Great company. Excellent customer service and quality goods. I buy regular from Pure Plus Clothing and look forward to their new styles.

Helpful?
Monique Vanhuizen
Monique Vanhuizen
1 reviews
about 2 years ago
1 out of 5 stars

Still waiting for Refunds

Ordered a dress and necklace. Returned the dress on the 5 September, No Refund Yet!! I then ordered 2 more dresses and returned those for a refund on the 19th and No refund as yet. I posted it with signed for delivery via the postoffice. No replies to my emails. Phone number on their website doesn't exist. Stupidly I then ordered 3 more dresses, which by the way are Fabulous and very good quality, however the aftercare or lack of this, is not right!! So in my view I would only buy from them if you know you are keeping it. As the refunds are not being met.....

Helpful?
Jen
Jen
1 reviews
over 2 years ago
5 out of 5 stars

Was a wee bit worried having read some…

Was a wee bit worried having read some of the reviews. All my emails were answered (wanted tracking number) Order arrived promptly. The linen jacket I ordered is fabulous. A very good experience. Will definitely buy from them again

Helpful?
Elaine
Elaine
1 reviews
almost 3 years ago
4 out of 5 stars

Good quality clothes

Most recent order was made over the Christmas break and arrived late last week. I had to chase for information but my email was responded to same day and things moved swiftly after that. Clothes are great, good value, true to size and wash well. Would order from them again, I need to remember to allow at least a week for standard delivery.

Helpful?
khazoo O
khazoo O
1 reviews
over 3 years ago
5 out of 5 stars

one happy lady!

I have just received the clothes I ordered 3 days ago! When I placed the order I received confirmation and a tracking number which was great particularly after reading the worrying reviews below! The 2 black tops I ordered are exactly as shown and the sizing is generous and as described, so one happy lady! My daughter ordered a couple of items from them as part of a gift for me before Xmas and had no issues with the parcel arriving, so its a shame to hear other people had an issue. Love the tops and quick delivery!

Helpful?
Jane Norwood
Jane Norwood
1 reviews
over 3 years ago
1 out of 5 stars

Dreadful Company, Do Not Buy From Them

Sadly I didn’t read the other reviews before ordering. Item never arrived, multiple attempts by phone, emails, customer service form on their website and Facebook messenger on their Facebook page were all ignored over nearly a week of trying to get a response. Finally got a response by a combination of threatening to open a dispute through PayPal and comments added to their recent Facebook posts about failed delivery and them ignoring my attempts at contact. Outcome was an automatic mail generated to inform me my payment was refunded, but no apology or explanation. Steer well clear of this unscrupulous company.

Helpful?
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Category

Shopping & Fashion