Review summary

Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Jessica Gibson was very quick and…

Jessica Gibson was very quick and efficient, good work.

…Kelsey Park Mansion Project managed by Leigh Parker

Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round

I recently reached out for assistance…

I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!

Management pack experience

I received my management pack quickly and comprehensively. Jessica Gibson was a great help.

Company details

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All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
AK
5 out of 5 stars

A very professional service for a reasonable fee

I have been a director at my private block of flats for 34 years, of which 18 were spent as company secretary. When I needed to give up the secretarial duties in 2016 for personal reasons, I was delighted to find PPM to take over for a reasonable yearly fee. They can be relied on to provide a very professional and timely service with good sound advice. We have been very pleased with the service from Helena Smith and Kwame Siaw.

Date of experience: August 18, 2022

A

Ant

US

5 out of 5 stars

Jodie .M was excellent is resolving an…

Jodie .M was excellent is resolving an issue! Good listener and very quick to accomplish a resolution and communicate back ! She created a very good perception of Prime Property! Well done !

Date of experience: August 16, 2022

G
5 out of 5 stars

Pest (wasp) infestation

I was contacted last week by Bonnie Johnson to inform me of a pest issue outside of my apartment. Bonnie effectively arranged for a pest contractor to attend at a time to suit me and kept me informed prior and on the arranged day. Bonnie demonstrated a well managed approach to the situation with efficient communication between all parties. Well done Bonnie

Date of experience: August 15, 2022

JJ
5 out of 5 stars

Naomi Barton has recently taken us on…

Naomi Barton has recently taken us on here at Denbeck Court. I am very happy with the service she provides. She always responds by return to any queries I have and resolves any issues quickly, efficiently and professionally. On top of this she is also very friendly and patient - sometimes needed with me! I am pleased with the service she provides us with here.

Date of experience: August 15, 2022

DH
5 out of 5 stars

PPM have started well

This is my first experience of administration at PPM and it has been good. Emily Forbes was courteous and professional from the outset, listening to my problems and looking for answers - such a refreshing change from many support desks who simply want to move an issue on to someone else.

Date of experience: August 15, 2022

M
5 out of 5 stars

Highly recommended

I am the Director of the RTM company and Prime helped us achieve this. Victoria Joseph is our property manager, very responsive and hands-on. I highly recommend the company, everyone seems to be very helpful.

Date of experience: August 15, 2022

PD
5 out of 5 stars

Rosie at Prime

I have worked closely with Rosie on numerous matters that has been both challenging and crucial to the running of our block. Rosie has attended site visit and been efficent in sorting our issues and ensuring that we are kept updated with progress. The level of service received is always of a high Professional standard Paul DC

Date of experience: August 14, 2022

GT
5 out of 5 stars

I am delighted with the work Prime…

I am delighted with the work Prime Property Team Manager Victoria Joseph has done for our block of flats. Although she has been dealing with us for just a couple of months, her efficiency and expertise mean she has been able to solve a wide range of problems and help us get some major projects under way.

Date of experience: August 14, 2022

bw
5 out of 5 stars

AISHA Hoskins is quick,efficient and…

AISHA Hoskins is quick,efficient and knowledgeable in my dealings with her

Date of experience: August 14, 2022

TH
5 out of 5 stars

Professional and highly efficient

I was really impressed with Gamze's professionalism and responsiveness throughout the project. With Gamze's guidance the repair works to my apartment were carried out to a high standard. Thank you Gamze!

Date of experience: August 13, 2022

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