Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 31 - 40 of 995 reviews
R
Rebecca
US
So far so good!
I've only just moved into my new flat and so far I've dealt with both Emily Forbes and Grace Rogers in getting parking passes sorted. They've been very responsive (even getting back to me on annual leave as it was urgent!). So far I'm happy with the services they've offered.
Date of experience: June 16, 2025
JC
Prime - super helpful
Im selling my flat and needed some legal documents that were dated in the past, Stacey Hope was super helpful in getting it for me.
Date of experience: June 15, 2025
DT
Sellers PackHaving made an enquiry to obtain a…
Having made an enquiry to obtain a sellers pack and paid the required fee for a 15 day turn around I was contacted by Jessica Gibson - Legal Secretary at at Prime who said she would be preparing the pack for me to send to my buyers solicitors and recommended that as the property was Freehold the short pack FME1 would be more suitable and quicker to produce. I thanked her for her advice and requested the FME1 which i was pleased to receive in just 9 days compared to the advised 15 days. Many thanks Jessica for your advice and speed of delivery. David T
Date of experience: June 14, 2025
YM
Shout out to Meeka Robinson she…
Shout out to Meeka Robinson she listened to me and as promised she got all information over to my solicitor which hopefully means that I can arrange exchange and completion very soon
Date of experience: June 10, 2025
CA
Cheers to Stacy!!!
Recently I was in contact with Stacy Hope and she was very helpful in assisting me in finalizing the post completion process she clearly communicated what was needed and was professional through-out the way. Her assistance and proactive approach help us immensely in finalizing the registration process without any delays. Cheers to Stacy!!!
Date of experience: June 10, 2025
DH
Sarah was really helpful and calming…
Sarah was really helpful and calming about my issue with water leak late in the evening. She looked at other possible affected flats in my block and arranged an emergency plumber for the next morning. Reassuring.
Date of experience: June 8, 2025
Vv
Recently improved experience that I…
Recently improved experience that I think deserves mention, particularly from Amy-Rose.
Date of experience: June 6, 2025
JT
James T
US
Absolutely farcical management of my…
Absolutely farcical management of my building. Prime property management were the managers of my building within the home builders ten year warranty. During that time period a catastrophic defect with the roof was discovered, Prime did absolutely nothing to get the issue resolved. The warranty has now lapsed and the leaseholders of the block are now footing the £600 000 plus bill for the repairs. I cannot believe the situation that Prime property management have created for our building and the residents within it.
Date of experience: June 5, 2025
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