Postoffice has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Parcel returned from Royal mail. Post office staff did not know why although they had completed the CN22 and I signed it. The parcel came back after 7 weeks with a CN15(b) form on the returned parcel. After 15 minutes, they sent me off with a contact number that could not help. Poor service. Visit an alternative post office if you want your post to be delivered.
My local Postman is great BUT when it comes to parcels they do not come any where near the time that they are due such as 9:30 11:45. It it ALWAYS well into the afternoon. This makes it impossible to plan. I have commitments which I am willing to work around but NOT the WHOLE DAY. If you say you will deliver between these time THEN YOU SHOULD. On top of that it's the same guy - who's not too friendly - it's like you have disturbed him by having a parcel delivered.
Long Ashton Post Office is an incredible business. Always have anwers, always helpful, polite and they get the job done for you!
Possibly the worst delivery company in the UK. The regular guys are great who deliver your letters, however, when you have a parcel being delivered not letters, it never arrives on time, the time slots are too long as well, and when they stick a note via your door they don't tell you what neighbour they left it with and the item reference on the last two were incorrect. I have heard they use agencies workers to deliver parcels. They clearly need more training. Lastly trying to get hold of anyone to speak to is like trying to speak to Pope.
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postoffice.co.uk1,000 total • Write a review
US
Just watched Mr Bates vs the Post Office. Utterly tragic and disgraceful. Just signed the petition to have Paula Vennells stripped of her CBE. Huge admiration and respect to all those who stood up for themselves especially Alan Bates.
Date of experience: January 5, 2024
Absolute scum Paula vennells should be jailed for a long time the vile rat
Date of experience: January 5, 2024
All of the post office CEO’s and executives responsible for the Horizon scandal deserve to rot behind bars for the rest of their lives for what they did to innocent people it genuinely makes me sick. I’m boycotting them from now on.
Date of experience: January 5, 2024
Horrific management of this organisation that should be facing prosecution for the lives they have ruined and the horrendous lies and intimidation they used to cover it up. A national discrace!
Date of experience: January 4, 2024
US
Will never use this company again and thats the consensus from my wider family and friends. Utterly evil what they did to these poor human beings, and they are still fighting for justice. Shame on this company. Forever tarnished and disgraced.
Date of experience: January 4, 2024
Long Lane Post Office, Bexleyheath Kent. Absolutely awful. Staff are untrained and disinterested. Completely unable to handle Amazon returns for example. Two staff on different days, utterly clueless.
Date of experience: January 4, 2024
Ruined so many innocent peoples lives. This company has blood on its hands. People have died and lost everything due to your corruptness. Shame on the Post Office. PostOfficeScandal.
Date of experience: January 4, 2024
We all of us will never trust post office again, we will never access any services they offer ,corrupt evil ,those in high positions must be brought to justice , all lives ruined by them fully compensated.
Date of experience: January 4, 2024
Bates vs post office- Absolutely disgusting...
Date of experience: January 4, 2024
