Paddle has mixed reviews from customers. Customers particularly appreciate service and excellent support, though some mention concerns about customer service.
Das das Unternehmen sofort auf mein Anliegen reagiert hat
I HAVE BEEN MESSAGING FOR 2 WEEKS WITH NO RESPONSE, THEY WILL NOT ALLOW ME TO SPEAK WITH ANYONE TO CANCEL MY SUBSCRIPTIO...Read more
Svindlerfirma. Trækker penge flere gange, umulige at komme i kontakt med.
mon mail était pas bon donc il pouvait pas m'envoyer le contenu commandé donc je leur écris d'annuler la commande vu que je m'étais trompé dans le mail mais je viens d'aller sur mon compte et surprise ils ont tiré la somme de la commande alors que j'ai rien reçue grosse arnaque attention a vous j'ai essayé de les joindre mais évidement on me connais pas
I made a mistake to subscribe to an additional package whereas I was just seeking information. By using the chat, I could get a refund in a matter of seconds.
Great support experience !
Straight questions from my side, straight answers and the correct action from the chat bot.
Trying to find information on using Hexa was impossible. I will say though when I was finally able to get into paddle and my account asking for a refund was easy and quick.
ChatOn is a good Ai service, but at the present is a little expensive
Excellent software reseller with fast and satisfactory technical support
Purchase cancelled because product key wouldn't work with program downloaded. Vendor cancelled sale but Paddle.net deducts money from my account anyway. There is no actual way to contact anyone at Paddle.net to fix anything. BEWARE PADDLE.NET IS A SCAM Google "paddle.net fined" to see how this outfit operates.
All good, well done. Thank you
Fast and furios
I've never chatted with a vendor's AI and received anywhere near the help as I've received tonight on Paddle.net. Excellent, Cudos, and Thank You!
I had a problem with one of their products and they made getting a refund fast and easy. Great service.
AAA service! An AI chat site mimicked ChatGPT’s look and feel. Very similar logo. I signed up for an annual subscription before realising it was not the real thing. The site helpline ignored me so I contacted Paddle and I got a refund straight away! Many thanks!
Korzystam z tego produktu przez poprzednie dwa lata i jestem zadowolony. Nie miałem, żadnych problemów z komputerami. Andrzej
Easy to use!
It was simple to obtain a refund for an accidental purchase through the Bot.
If there was a 0 star I would give it
He helped me tremendously with my situation and problem; I recommend him for any questions or clarifications. Excellent customer service.
They are extremely kind and helpful. I was very surprise. Usually sellers are not very nice when you try to return something.
The chatbot was the easiest I have used on any software. I was able to get my refund process started immediately without any hassle. I await my refund but they were clear in it taking a little while to process. Thank you.
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