Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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Showing 181 - 190 of 996 reviews
M
5 out of 5 stars

I enjoyed my learning with the Open…

I enjoyed my learning with the Open colleges and appreciated all services and supports you provided.

Date of experience: August 16, 2021

A
5 out of 5 stars

I had a good experience

I had a good experience, I learned a lot and I’m glad I was chosen Open Colleges, I am recommending my friends to join Open Colleges. 😁

Date of experience: August 16, 2021

E
1 out of 5 stars

Open colleges seemed like a great…

Open colleges seemed like a great course when I first enrolled. Well it wasn’t as time went on. The little communication between the workplace assessor, sometimes it took weeks just to hear back from them. The grading took forever I waited over a month at times. Then to find out I have to finish to pay for the course before I get my certificate, is just not on. I was told my the workplace assessor that it would take a month for them to send it out. It has been 3 months. I wouldn’t recommend open colleges to anyone. And it was definitely not worth the $6,000

Date of experience: August 16, 2021

PK
2 out of 5 stars

Would not recommended

Would not recommended. Though the process of self paced online learning was ideal, the lack of correspondence and delayed markings of assessments was poor and drawn out. The assessments themselves were poorly written and assessors would frequently ask for resubmissions even though the feedback was positive and they identified the outlined criteria had been met. After finishing the course months ago I am still waiting on certification, despite me following up on multiple occasions.

Date of experience: August 15, 2021

S
5 out of 5 stars

Learning in a fun way

A great learning space with amazing support from Tutors and support department. Thank you

Date of experience: August 14, 2021

J
5 out of 5 stars

My Experience with Open Colleges

My experience with Open Colleges has been amazing. I studied for my Diploma of Community Services. The course was challenging, but I learnt so much. I received amazing support and assistance from my assessor and student support whenever I required it. This has inspired me to consider doing further studies in the near future. I cannot thank Open Colleges enough.

Date of experience: August 13, 2021

SG
4 out of 5 stars

I enjoyed and learnt my course with…

I enjoyed and learnt my course with Open Colleges, I found the material very relevant to the industry today.It is useful very helpful. Studying online gives you more flexibility., Self-discipline and responsibility.

Date of experience: August 13, 2021

T
5 out of 5 stars

Open Colleges was excellent

Open Colleges was excellent. The online delivery was easy to utilise, course content provided was extensive and whenever I required assistance, the trainers or student support were always there to provide help. I would definitely recommend Open Colleges should someone be considering online learning.

Date of experience: August 12, 2021

JG
2 out of 5 stars

When I first started the course the…

When I first started the course the support from my assessor was great but by December 2020 it had become very slow. I waited 10 weeks and more to have assessments looked at and then if I had to resubmit it would take weeks to have that checked. It was very frustrating and I eventually put in a formal complaint which didn't seem to make a lot of difference. It was 4 months from putting in my final assessments from my placement until I was finally graded and finished. I was lucky that the place I got employment at didn't ask to see the certificate or I would have missed out on the job. ****I don't have my certificate yet***

Date of experience: August 12, 2021

C
1 out of 5 stars

Terrible Experience

Just graduated in a diploma of business after such a stressful time dealing with them! College support team is somewhat helpful however the assessments are poorly written and most assessors are way too harsh and add things to the assessment that is not in the criteria. Also an upfront fee of $30 to resubmit an assessment that was poorly written in the first place is ridiculous! Especially during these tough times. Would not recommend taking up a course with them. Would definitely steer clear and go with another college.

Date of experience: August 12, 2021

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