Review summary

Online Payment Platform has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

Heb geld terug gekregen op tijd

Heb geld terug gekregen op tijd

EK
Very weak service

Very weak service. Had to deal with this 3x now. Via marktplaats you pay for their service to ensure that the deal goes well. Most of the time they don’t add anything, but then when it eventually goes wrong they close the ticket immediately. Keep cash from you (if you do not make an issue) even though the seller already has been marked as a Fraud and do not refund shipping labels even when nothing was sent with the label. Honestly I would only recommend this service if you already do not trust a Seller and you are willing to take a risk/gamble (losing 5% to their *service*)

M
Snelle reactie, goed geholpen

Snelle reactie, goed geholpen.

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
M
5 out of 5 stars

The person that contacted me replied…

The person that contacted me replied fast and didn’t ask complicated questions just straight to point.

Date of experience: June 5, 2025

i
3 out of 5 stars

Wassen neus?!Mij werdt meegedeeld dat ik het geld…

Mij werdt meegedeeld dat ik het geld pas zou terugkrijgen nadat ik een retour label had verzonden naar jullie,wordt het geld al teruggestort terwijl ik nog niks had verstuurd? Dit werkt frauduleuze handelingen op bij fraudeurs!!!

Date of experience: June 5, 2025

HS
1 out of 5 stars

Ik heb geantwoord dat het pakket door…

Ik heb geantwoord dat het pakket door de koper nog steeds niet is ontvangen omdat de koper op tijdstip van levering niet thuis was DHL heeft aangegeven om het pakket terug testuren naar de mij als verkoper Marktplaats is voor mij vwb het geven van feedback erg onduidelijk

Date of experience: June 5, 2025

J

JvR

US

5 out of 5 stars

Eerlijke beoordeling!

Eerlijke beoordeling!

Date of experience: June 5, 2025

D
5 out of 5 stars

Alles gut

Der Service und die Bearbeitung meines Anliegens lief reibungslos.

Date of experience: June 5, 2025

HV
5 out of 5 stars

Duidelijk stappenplan!

Informatie over de te nemen stappen was duidelijk. Nuttige voorziening! Ben blij dat ik mijn geld terug ontvangen heb.

Date of experience: June 5, 2025

RB
1 out of 5 stars

Totaal geen communicatie

Totaal geen communicatie

Date of experience: June 5, 2025

PJ
5 out of 5 stars

de annulering is snel en goed afgewerkt

de annulering is snel en goed afgewerkt

Date of experience: June 5, 2025

Je
5 out of 5 stars

Prima!

Fijne partij, heeft goed geholpen bij het bemiddelen.

Date of experience: June 5, 2025

RT
1 out of 5 stars

Refunds in case of issues are NOT full refunds

Ordered a product that was totally not as described over Kleinanzeigen.de. Me and the seller agreed to a full refund (which was due to their product). Then today I receive just the net refund (150 eur vs . 163) discovering that even though this was not my fault, I paid service fees and shipping...? What is even the point of buyer protection if it does not fully cover the buyer?

Date of experience: June 5, 2025

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