One Delivery

2.9391304347826086 out of 5 stars
2.9
Average575 reviews

TrustScore

2.9
2.9391304347826086 out of 5 stars
Average
5 out of 5 stars
253
4 out of 5 stars
22
3 out of 5 stars
10
2 out of 5 stars
17
1 out of 5 stars
273
575 reviews in total

Review summary

One Delivery has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Order at 12.15 the order came at 4.45 I…

Order at 12.15 the order came at 4.45 I could not believe it. Have used it 5 times it’s always slow maybe 1.5 hrs but al...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs! Delivery stated 45 mins or ASAP. Nearly 2 hours later our food arrived and it was cold. Very disappo...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always have brilliant service

Always had brilliant service from One Delivery when I lived in Falmouth, Cornwall. We used them a lot. The branch manag...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good in Falmouth!

Dunno about all these other reviews but I've been using them for years and they've always been great! Quick delivery, fr...Read more

0
0
🔥 High engagement

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Filter by rating:
Teresa John
Teresa John
1 reviews
over 6 years ago
5 out of 5 stars

Fast and reliable service

Fast and reliable service

Helpful?
over 6 years ago
5 out of 5 stars

Very fast and reliable service

Very fast and reliable service. It's great.

Helpful?
Ryan Reynolds
Ryan Reynolds
1 reviews
over 6 years ago
1 out of 5 stars

Absolute shambles of a company

Absolute shambles of a company the Hinckley one clearly don’t know what they are doing Cancelled my order after saying they were open There reason ; (we have taken on 5 new restaurants and need to re do the menu ) This should not mean you have to close if it does your service is terrible Further more the Hinckley area had been closed for months saying we will be open soon we are re doing our menu ( nothing changed I looked )

Helpful?
Sanam Berry
Sanam Berry
1 reviews
over 6 years ago
1 out of 5 stars

Be careful

Be careful - Franchise Manager in the Farnham/Aldershot area Alexandru Burlacu 07403 033919 had taken £54 out of my account for 2 KFC meals - I have been waiting for my £27 refund for over a week and now he has blocked my number. When I call him from another number he answers then hangs up once he knows it's me. Stay away from scammers,

Helpful?
jo
jo
1 reviews
over 6 years ago
4 out of 5 stars

Good range of restaurants you can't get…

Good range of restaurants you can't get delivered from anywhere else.

Helpful?
over 6 years ago
5 out of 5 stars

Very good service

Very good service

Helpful?
Akar Ali
Akar Ali
1 reviews
over 6 years ago
5 out of 5 stars

top company

top company thanks

Helpful?
Kate Barron
Kate Barron
1 reviews
over 6 years ago
5 out of 5 stars

Awful

Awful! Ordered a 6 piece chicken meal for £18 - received 5 pieces of scrawny chicken drumsticks very over cooked and obviously been laying around a while! and one tiny piece of chicken!!! Called them and they said they shut in 1 hour and it’s not Their problem? They then put the phone down! And refused to answer after that! The chips were even VERY wet! Yuk! £18 down the drain! Seriously avoid!!!!!

Helpful?
over 6 years ago
5 out of 5 stars

FANTASTIC SERVICE AND FAST

Excellent service, they cannot do enough for you. Would recommend to anyone.

Helpful?
over 6 years ago
5 out of 5 stars

Excellent

Always on time, friendly delivery driver, food always good and hot.

Helpful?
over 6 years ago
5 out of 5 stars

Great service

Great service, friendly drivers, fast delivery 👍🏻 Sunderland one-delivery

Helpful?
Sam Ricci
Sam Ricci
1 reviews
over 6 years ago
5 out of 5 stars

Love it

Love it. Drivers very professional

Helpful?
Bloodyl04
Bloodyl04
1 reviews
over 6 years ago
5 out of 5 stars

Sunderland <3

Sunderland <3

Helpful?
Ian
Ian
1 reviews
over 6 years ago
5 out of 5 stars

A great service every time

A great service every time, never disappointed

Helpful?
Mark Stokoe
Mark Stokoe
1 reviews
over 6 years ago
5 out of 5 stars

Fantastic service making me a happy…

Fantastic service making me a happy man. I can have KFC while her indoors has a burger. Nice and hot when it arrived too. I’m buzzing I’ve found this take away service

Helpful?
Louise
Louise
1 reviews
over 6 years ago
5 out of 5 stars

Fantastic service

Fantastic service, food arrived quickly and was piping hot

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Hayley
Hayley
1 reviews
over 6 years ago
5 out of 5 stars

Brilliant service

Fantastic professional service always on time nothing ever an issue I forgot something on a recent order emailed and it was sorted straight away and added on via email. Best thing ever invented on days when u can’t get out of house lifesaver at times.

Helpful?
HM
HM
1 reviews
over 6 years ago
4 out of 5 stars

Great service

Great service, fast delivery. More expensive than other delivery services though, only downside.

Helpful?
over 6 years ago
4 out of 5 stars

Good and fast service

Good and fast service, abit expensive

Helpful?
over 6 years ago
5 out of 5 stars

Great service

Great service, delivery was very quick and food was lovely

Helpful?

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