One Delivery

First time using this service; waited for the maximum “peak” delivery time quoted to elapse (this was midweek mid afternoon, not a Saturday night!) and called to chase. Advised order hadnt actually been arranged or collected yet but was “next on the list” so refunding instead - appreciate these guys won’t have rh resources of a JustEat etc but I will stick to those in the future.

Good morning everyone, just had my favourite from Greg's delivered. Most delivery times are excellent. But of course you must expect busy times.I have something delivered most days. All in all a very good service.

It’s not a bird it’s not a plane it’s one delivery, ordered and got delivery under 20mins ⚡️ Redhill area

Very disappointed with one delivery for what they charge so expect what I pay for but that never happened ..I ordered kfc and did not receive what I asked for..trying to contact them is a nightmare..will never get from these again.😡

The prices are absolutely shocking it was cheaper for me to catch a taxi to kfc and grab my food ! Complete rip off will not be ordering again !

Terrible, take your money, over priced, never know when they are delivering, can’t ever contact the phone number they give, two hour waiting with two starving kids is not fun.

There needs to be a warning on the app about the price inflation of menu items from these outlets. Not only do they charge a £3 delivery fee, all prices are inflated. I am not talking about a small inflation either, we are talking about over 150% in some cases. A McDonalds order for 4 adults and 2 kids came to over £60 on the app! £60 for McDonalds. Cancelled the order and went to the drive through, ordered the exact same items and paid just over £30! This should be at least detailed on the app or the menu. A McFlurry is 99p in the store or drive through. This app charges £2.49! A regular Big Mac meal is around £4.50 - this app charged £6.99! Add a milkshake swap and it is another £2.50 on top! - £9.50 for a regular Big Mac Meal! This is not just like a small price hike, it is a massive hike on regular prices hidden in plain sight without warning. There needs to be regulation here, some kind of message saying you could get this for half the price if you went there yourself. Not going to be using this company for any delivery after this experience.

Is there a no star option. Damn One delivery in The Lake District is a con, like a super con. Ordered at 8pm waited 2 hours. Twwwwwo hours for a 15min car trip. I cannot leave the house without assistance, immobile... If I could I would have just driven but God 👏👏👏👏 way to let down the local shielding community. 100% avoid. God Damn it. And not even a sorry for the driver lol

Used a couple of times now, bad service each time and had items missing. Looked at placing another order and thought the price looked high so decided to go to and place and collect order myself. I then compared what I'd paid and what one delivery wanted and it was an extra £22.86 including service and delivery charge, compared to uber eats with was only £4.89 extra. Conclusion if you like wasting money one delivery will help you with that. AVOID.

Order from them regularly, not just takeaways but they’ve been amazing throughout the pandemic delivering shopping whilst we’ve been in long term isolation. Cannot fault them at all, always friendly, on time and extremely helpful.

We ordered a kfc last night for delivery you one delivery in Norwich ( cat) by chance we went outside the front door and found our order cold outside!, I telephoned the number to ask for cat, as per the app, a lady answered and I told her of the cold food, she immediately had a very bad attitude and said she had rang the doorbell but no answer and left the food outside the door? I said we were in the living room and not heard anybody at the door , I said if the doorbell hadn’t brought someone to the door then she should have knocked the door, she said what did I expect !, I said that I wanted to complain, and she said”you won’t get anywhere by complaining, I said I want to complain and again she said with a very bad attitude that there would be. No point, and hung up the phone , I have now decided that I will I deed follow up on my complaint, , 1 cold food, 2 bad attitude, 3 rude, 4 not interested in my complaint, overall probably the worst customer service I have ever had

Wonderful fast efficient service in Plymouth will defo be ordering again :)

I ordered food for my family and that food never came so I emailed the manager asking for a refund which he replied saying he would do in a bad tone. Almost 2 weeks later still no refund and not answering my emails. Robbed me of £30

Active proposal to strike off on company's house Ordered 2 deliverys now and and both orders failed to deliver having to go collect myself the first time and driver not responding the second shocking

Had bad experience with deliverys before with just eat and a few others not being on time or the food being cold but someone told me about one delivery and what can I say about them they are the best around the food was on time still hot and the most friendly staff will be for sure be getting more deliveries from them

3 orders I made and everytime time the orders where wrong...............

Ordered our food and it took over an hour and it was stone cold phone up and they said they would have our replacement food out within the hour and two hours later it turned up stone cold I had to do egg on toast for my two boys and that was £60 wasted will not be using again and will advise friend and family not to use either

Food on one occasion came a day after order. Another time 40 minutes after order. After seeking a refund and not accepting the food, they blatantly lied about the time of arrival, say it arrived within 15 mins and no refund will be given. Tried to call them to cancel the order several times but they did not answer the call once

Distinctly poor service, let down my restaurant on New Years Eve and New Years Day, resulting in losses of £250 over two nights alone. Invoiced for losses and am yet to see proper return, area manager for Falmouth Cornwall Tom Foulk entirely to blame. When I made complaint of these let downs he told me he wasn't able to provide the service I required, considering the service I require is punctual drivers and efficiently staffed teams, I don't think that's too much to expect from a company that decided to raise it's commission fees on the disappointing night in question.

Ordered at 12:30 haven't received a confirmation for the tracking number or even if a driver is on the way. Its now 13:22. Disgusting and on top of that 4 pound delivery. This is a scam and I haven't even had a place to refund my order but I emailed still no reply