One Delivery

2.9391304347826086 out of 5 stars
2.9
Average575 reviews

TrustScore

2.9
2.9391304347826086 out of 5 stars
Average
5 out of 5 stars
253
4 out of 5 stars
22
3 out of 5 stars
10
2 out of 5 stars
17
1 out of 5 stars
273
575 reviews in total

Review summary

One Delivery has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Order at 12.15 the order came at 4.45 I…

Order at 12.15 the order came at 4.45 I could not believe it. Have used it 5 times it’s always slow maybe 1.5 hrs but al...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs! Delivery stated 45 mins or ASAP. Nearly 2 hours later our food arrived and it was cold. Very disappo...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always have brilliant service

Always had brilliant service from One Delivery when I lived in Falmouth, Cornwall. We used them a lot. The branch manag...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good in Falmouth!

Dunno about all these other reviews but I've been using them for years and they've always been great! Quick delivery, fr...Read more

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0
🔥 High engagement

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Keylan Davies
Keylan Davies
1 reviews
almost 8 years ago
5 out of 5 stars

Very good service and top Guy Scott is …

Very good service and top Guy Scott is very fast and will go out of his way at anytime for you very nice person and very quick service Aylesbury

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Philip  Kay
Philip Kay
1 reviews
almost 8 years ago
1 out of 5 stars

Placed an order from the Preston branch …

Placed an order from the Preston branch which gotta accepted. After a hour of waiting I received a phone call saying the order is not coming because the site was updating. Really bad customer service and I will never use the site AGAIN. Just had a reply from the site asking for my order reference, I can't find this but I have noticed your site now says area currently closed. I have the number from which I received the call iff this helps? #10644164 was my order number from Baluga kitchen Preston . Luckily it was a cash payment so I never lost out on anything, however I was left hungry and frustrated.

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almost 8 years ago
5 out of 5 stars

I have ordered from one delivery a few …

I have ordered from one delivery a few times and I can highly recommend them. Food arrives hot and the staff are friendly and polite.

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almost 8 years ago
5 out of 5 stars

Fantastic Service!

One Delivery are great.. The best delivery service with a great range of take-aways to choose from & very friendly drivers.. I only use One Delivery now!

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almost 8 years ago
5 out of 5 stars

Very impressed with my first delivery

Very impressed with my first delivery, driver rang to say he was just making my order and will be with me shortly. App very easy to use!

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Debbie King
Debbie King
1 reviews
almost 8 years ago
5 out of 5 stars

One Delivery Aylesbury go above and beyond

One Delivery Aylesbury go above and beyond in their customer service. After an unfortunate glitch with an online order, they resolved the order issue immediately. I was just about to call them up but they were calling me anyway to keep me informed of wait times. The correct order arrived swiftly and piping hot. They sorted my refund out really quickly and were super keen to keep me happy as a valued customer. Communication was superb. I can highly recommend them.

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almost 8 years ago
5 out of 5 stars

Aylesbury One Delivery!

I have ordered from One Delivery in Aylesbury quite a few times now and they have always been fantastic! Great communication from start to finish and the food always arrives on time and hot!! Keep up the good work :)

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Josh davies
Josh davies
1 reviews
almost 8 years ago
5 out of 5 stars

Just had a delivery in aylesbury

Just had a delivery in aylesbury, was a great experience, driver had a small accident on way here and spilled one of the drinks, we had ordered. And because of it stopped off on route and replaced with a full bottle, was great to see someone who cares about the job and their customers, so definitely be using again.

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Nicole Lappa
Nicole Lappa
1 reviews
almost 8 years ago
5 out of 5 stars

The BEST delivery service in Aylesbury

The BEST delivery service in Aylesbury! Highly recommend! Food always arrives hot, always on time, you can trace the driver on their app., always informs you about the order. Thank you Scott, about time !

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almost 8 years ago
1 out of 5 stars

I don't have the order number

I don't have the order number, I had enough with this experience. The order was made in Worcester. Hello, No, I haven't heard back from them, as I expected.

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tyler Roper
tyler Roper
1 reviews
almost 8 years ago
5 out of 5 stars

I ordered twice yesterday had a new …

I ordered twice yesterday had a new driver for my area which I was happy with her name is jess she was lively food was hot couldn't fault it I've just ordered again today taking linger than yesterday but as long as food is hot I don't mind

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Golden
Golden
1 reviews
almost 8 years ago
5 out of 5 stars

MK - Would recommend

I've had a great experience with them in Milton Keynes. Ordered McDonalds 3 or 4 times and it's always been quick, hot and accurate. Twice I've asked them to leave it on the doorstep as we were busy, which they did. Todays was handed to me by a gent with a smile :)

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almost 8 years ago
5 out of 5 stars

perfect service in worcester

perfect service in worcester

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Lee Howard
Lee Howard
1 reviews
almost 8 years ago
1 out of 5 stars

I ordered from One Delivery Hatfield …

I ordered from One Delivery Hatfield order number 10601191 and i ordered before the time it closed. 30 minutes later I text the local manager directly and say what's going in with my food and said it closed at 21:45 but it didn't as I was able to do my order. They replied later saying i woukd get a 10 pound off voucher I haven't seen. Still no money in my account after a day, but I can transfer money to an account within 5 mins easy? I have contacted the manger of my area countless times and still nothing. Awful. 5 days on and still no money appearing in my bank.

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steve
steve
1 reviews
almost 8 years ago
5 out of 5 stars

An extremely professional service

An extremely professional service, food was hot, we had confirmation throughout the order process and a very friendly driver. Very impressed with delivery time as it was rush hour in Aylesbury.

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Dean Nicholls
Dean Nicholls
1 reviews
almost 8 years ago
5 out of 5 stars

Amazing service EVERYTIME

Reliable, fast and friendly service, Scott does a great job, on a Thursday, my wife goes to work and I am left to fend for myself with two 4 year olds making demands left right and centre, we usually drive there, but there are times where I don't have the car seats in my car and so... one Delivery Aylesbury are my saviours, I feel much better now I have my sausage and egg mcmuffin and toffee latte in me, thanks Scott

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Adam
Adam
1 reviews
almost 8 years ago
3 out of 5 stars

Had to pay for their junk mail

Received a leaflet (junk) in an envelope via post from my local franchise that hadn't paid postage so I had to. Will never use your services and will gladly advise others to do the same due to your disgusting business practices. EDIT: Can't reply to a business so I'll make an amendment here. The franchise in question was Coventry. Final Edit: Franchise has refunded the postage costs. I've amended the above review from Bad to Average to reflect this as the issue was resolved.

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Ian Bishop
Ian Bishop
1 reviews
almost 8 years ago
5 out of 5 stars

One Delivery Aylesbury A+

Have used One Delivery in Aylesbury several times since they started, and service has always been brilliant. Food always arrives in good time, and warm. Great service

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Toni sutton
Toni sutton
1 reviews
almost 8 years ago
5 out of 5 stars

Great service from Scott and his crew …

Great service from Scott and his crew always polite and hot food every time I would recommend to everyone

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Helen Louise
Helen Louise
1 reviews
almost 8 years ago
5 out of 5 stars

Ordered today.

Ordered today.. Aylesbury Excellent communication from the company. Great service. Really felt valued as a customer. Will definitely order again. Great to see the owner out delivering. Shows a real pride in what he does. Well done

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