One Delivery

2.9391304347826086 out of 5 stars
2.9
Average575 reviews

TrustScore

2.9
2.9391304347826086 out of 5 stars
Average
5 out of 5 stars
253
4 out of 5 stars
22
3 out of 5 stars
10
2 out of 5 stars
17
1 out of 5 stars
273
575 reviews in total

Review summary

One Delivery has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Order at 12.15 the order came at 4.45 I…

Order at 12.15 the order came at 4.45 I could not believe it. Have used it 5 times it’s always slow maybe 1.5 hrs but al...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Avoid at all costs

Avoid at all costs! Delivery stated 45 mins or ASAP. Nearly 2 hours later our food arrived and it was cold. Very disappo...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always have brilliant service

Always had brilliant service from One Delivery when I lived in Falmouth, Cornwall. We used them a lot. The branch manag...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good in Falmouth!

Dunno about all these other reviews but I've been using them for years and they've always been great! Quick delivery, fr...Read more

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0
🔥 High engagement

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Charl Louise
Charl Louise
1 reviews
almost 8 years ago
5 out of 5 stars

JUST AMAZING

First time ordering tonight, short notice! I messages the Facebook page and they responded so quick, they asked for my number and gave me their website address to order. Came within half hour, piping hot! Great delivery guy, so pleasant and kind! Checked our orders before we handed the money over. Honestly will order more! Can't be more happy!! Thank you!!

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almost 8 years ago
5 out of 5 stars

I have had many orders from this …

I have had many orders from this company. They are polite, helpful & very friendly. Whenever any mistake has been made they put it right straight away with out fuss (This don't happen much though it's rare). All food arrives hot & good quality & as ordered. Delivery fee is good value for service you receive. I would highly recommend one delivery it's always my first choice as regards take away & delivery. Give it a try you won't regret it. I'd like to thank one delivery staff for the good service I've always received much appreciated. Merry Christmas & happy New year S.odonnell

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Stuart Martin
Stuart Martin
1 reviews
almost 8 years ago
4 out of 5 stars

Renfrewshire Branch

Renfrewshire Branch. Great communication with customer. Food came warm and was perfect. Only criticism is that it took an hour. Will be ordering again

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Mr Rashid
Mr Rashid
1 reviews
almost 8 years ago
1 out of 5 stars

Food cold bad service

Rubbish service would not recomend to anyone delivery drivers rude food always late an vry cold better service direct from food places

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Vikki
Vikki
1 reviews
almost 8 years ago
5 out of 5 stars

Absolutely fantastic service in Essex

Absolutely fantastic service in Essex! Alyson is amazing! Would recommend highly.

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almost 8 years ago
5 out of 5 stars

Fantastic service

Excellent staff delivering food, especially Sunny. Always prompt and excellent contact between the delivery staff and myself. Food always hot, fantastic service.

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Antony McEvoy
Antony McEvoy
1 reviews
almost 8 years ago
5 out of 5 stars

Great service as always!

Have used One Delivery Aylesbury a couple of times, most recently for The Works. Was a bit reluctant to order a ice cream based dessert from The Works as I wasn't convinced it would arrive and be as good as it is in the restaurant but I'm pleased to say One Delivery, delivered! Quick and easy, didn't melt, look great, tasted amazing and I was in a food coma in no time ;)

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almost 8 years ago
5 out of 5 stars

Aldershot area

Super fast delivery, always hot food! 😊

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almost 8 years ago
5 out of 5 stars

An extremely professional service One Delivery Gu

An extremely professional service, food was hot, we had confirmation throughout the order process and a very friendly driver. Very impressed with delivery time as it was rush hour in Farnham .

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Joseph Code
Joseph Code
1 reviews
almost 8 years ago
5 out of 5 stars

Incomparable Customer Service!

Fantastic! You couldnt ask for a better service even if you tried. My car broke down last night and had a 2 hour wait for the AA. Stranded on a country road, One Delivery Aylesbury came to the rescue and delivered to me roadside within 35 mins. Aqib, our driver, was polite and patient when trying to describe our location to him.

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Heather
Heather
1 reviews
almost 8 years ago
5 out of 5 stars

Excellent service

Polite, friendly delivery drivers and excellent service. Have ordered with them many times and have never had a problem. Highly recommended!

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Emily Luckett
Emily Luckett
1 reviews
almost 8 years ago
5 out of 5 stars

Unbeatable delivery service

Unbeatable delivery service. Quick, accurate and great communication skills. 100% recommend.

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Adrian pompey
Adrian pompey
1 reviews
almost 8 years ago
5 out of 5 stars

This was a very good service the driver …

This was a very good service the driver aqib phoned me as he was in the restaurant letting me know he there and waiting for the food. My food was here in 30 min and I was truly happy Food was lovley and hot Will recommend onedelivery as a speedy delivery service amazing work guys

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Danielle
Danielle
1 reviews
almost 8 years ago
5 out of 5 stars

Fantastic delivery service

Fantastic delivery service, especially for people like me who can't drive. Food always arrives hot and orders are accurate to any specified requests. Customer service and drivers are very helpful and cheerful Special thanks to Saj (Wolverhampton) who even delivered in the snow today!

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almost 8 years ago
5 out of 5 stars

food arrived quickly even in this bad …

food arrived quickly even in this bad weather, driver rang me to tell me he was on the way, food arrived hot and driver was really nice. also great customer service via facebook. thank you

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almost 8 years ago
4 out of 5 stars

The new one delivery manager is …

The new one delivery manager is fantastic and a credit to the business,after an issue with last order he stepped up and sorted things. Fabulous guy. Also the actual delivery driver is always A* phones me with any problems or queries. Thankyou

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Mandy
Mandy
1 reviews
almost 8 years ago
5 out of 5 stars

One D Lytham - A☆☆☆☆☆☆

Had mates over for the weekend, all went a bit heavy on Saturday night to say the least! Really needed Maccies breakfast as we were all suffering Sunday morning! Have to commend the guys working in Lytham St Anne's. We ordered at 9.55am and the food was with us by 10.20am, really fresh and hot....sorted us all right out!!! Was hoping to order KFC later that day but I was outvoted....sorry! Superb as always. ***Lytham team highly recommended***

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almost 8 years ago
5 out of 5 stars

Very good service from One Delivery.

I have had several deliveries from One Delivery - the service is great - delivery is great - food is always hot and presented very well. The only thing I would like to suggest is - to have on the website a facility that saves your bank card details securely - as I have to enter my bank card details every time I place an order. Yes I would definitely recommend One Delivery to my friends and family. I shall be placing orders regularly. Keep up the good work.

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Deane
Deane
1 reviews
almost 8 years ago
5 out of 5 stars

Perfect again!!!

Perfect again!!!

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almost 8 years ago
5 out of 5 stars

you won’t regret ordering from One Delivery.

I have ordered takeaways using many delivery companies, but one delivery is definitely the best one I know. Not only do they have a fair delivery fee, but I have never received food from them in a negative form (crushed boxes etc). They also have great customer service with all their delivery drivers that I have got wishing me a good night etc. They are also adding new takeaways and restaurants all the time and even including small time business and supporting local businesses as well as including the larger ones. I would highly recommend one delivery.

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