Very smooth process
Very smooth process. Hargun was excellent to deal with.
Octopus Electric Vehicles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Al the information given was realistic and accurate, I did have to chase to make sure I was kept inthe loop
Absolutely fantastic customer service. Constantly kept up to date with plenty of support in place. Nothing is to much t...
⭐️⭐️⭐️⭐️⭐️ Octo-mazing EV Experience Powered by Exceptional Service! I recently received my EV car and home charger thr...
Honestly, the experience I had with Octopus EV couldn’t have been better. Jessica was extremely helpful, knowledgeable a...
Very smooth process. Hargun was excellent to deal with.
Everything went smoothly.
The whole process from start to finish has been absolutely amazing. I was allocated a dedicated handler and Mei was on hand for all my queries. She has been amazing. The delivery of the vehicle was great - a day early in fact. The delivery company were very helpful and friendly. Octopus also sent their engineer to install the charger. He was also fantastic. Such amazing personal service the whole way through. It’s a rarity nowadays. Octopus you are amazing!
The best experience ever. The whole team understand service and go that extra mile. Thank you
Superb experience from start to finish Delivered ahead of schedule and on time on the day arranged. Delivery driver Lee was very through in showing me the controls and how to use the car.
Ordered an E-2008 from Octopus. Great deal and offer and support from the team was excellent. Would thoroughly recommend that you look at them if you’re looking for a new EV.
I went with leasing an EV vehicle from octopus and it came with the added bonus of a free charger and installation. The customer service was excellent and lena my point of contact kept me updated for the whole of the process. I can honestly say the whole experience was effortless and the car arrived earlier than was expected. The chargers are installed in house and the customer service is continued there with the appointment booked and someone actually turning up on time. I would recommend octopus to anyone looking for an all in competitive priced ev lease.
Easy to deal with, very informative
Jack Jeffrey was pleasant and helpful. Dave Attree is excellent and did a great job with our two EV's! Thanks
The team were very personable and helped me with all queries and questions along the process. They did their best to cater to what I was looking for and when I needed the car by too.
Seamless experience, vehicle ordered, dates established and delivered with no issues. Customer support also ready to help. Now this is all reflective of the price, it's safe to say that the costs are on the higher end, but the service provided is on par!
Everything went well and when it didnt it was resolved quick
Great service from Octopus EV! Joined the salary sacrifice scheme through options with my employer, and both Rhianna and Mary were absolutely superb, helping me to understand the new world of EV, very knowledgeable and patient with all my questions. Brilliant delivery service of the vehicle and I couldn't be happier to be part of the EV generation. 5* service and support, highly recommend!
Great service with friendly professional interactions. Love the car. Can’t wait for charger to be fitted. Top marks!
Everyone was very helpful and professional. The time for delivery of my new vehicle was quicker than I thought it would be.
I'm employed by Next and they have a working relationship with Octopus Energy. I leased a car through Octopus and they've been amazing throughout. Everything has gone smoothly and I can't praise the customer service I've received. Octopus are receptive, efficient, understanding, helpful & very good at what they do. I would have no hesitation in recommending Octopus Energy,
From order to delivery was only a few weeks. The main issue was that the delivery date getting rescheduled, which confused the driver
Lena our advisor at Octopus had helped us through from ordering our EV to getting on the Intelligent Octopus Tariff. Nothing seemed too much trouble always cheerful. If she wasn’t sure about something relevant to our lease she came back with the answer.
I have been kept well informed throughout the process and prompt assistance has always been available when needed.
Happy with the service. Delivered on promises. Easy to get in contact. Any issues were dealt with swiftly.
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