Review summary

Movuno Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Exceptional service

We are so glad that we chose a local, independent estate agent, their knowledge of the housing market in our area has been invaluable to us.  Right from the start when we first met Ken Lawrence at our property for a valuation we were immediately impressed with his manner, professionalism, advice and knowledge of the area. He was patient and listened to everything we had to say about the house. When marketing the property the description Ken wrote was comprehensive and detailed He was happy to make any alteration we suggested and along with the sympathetic photos gave a true picture of our house. Andrea has been amazing, regularly updating the property listing online to keep it fresh. She is a wizard negotiator so that we were able to achieve a selling price which was in excess of the valuations we received from other estate agents. Throughout the conveyancing process she was constantly checking that progress was being made with the other people in the chain and she was regularly updating us so that we knew how things were coming along. Olivia and Laken were just as professional, everyone was so approachable and helpful, nothing was too much trouble for them So it is without any hesitation that we would unreservedly recommend Movuno Estate Agents. The service that we have received from them throughout the whole process has been brilliant. We can’t praise them enough we are so glad that we chose them.

Amazing service very happy customer

What an amazing service from start to finish! They have made sure we received excellent communication throughout the whole journey and have made selling my property as easy as possible. They have always gone above and beyond with their service. All I can say is thank you to all the team especially Laken it’s been lovely dealing with you guys and if I ever sell agin in the future it will definitely be with Movuno.

Movuno have been excellent throughout…

Movuno have been excellent throughout my whole selling experience, have already recommended to numerous friends and family. Amazing service, what more can I say . USE MOVUNO!!

Exceptional !

Bought and complete in exactly seven weeks - outstanding service from the vendor’s estate agent. Communication was fabulous - updated at every milestone. Friendly, approachable staff whenever I had dealings with them. Olivia was exceptional. Would definitely use them to sell/buy again. Thank you.

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movuno.com

All reviews

228 total • Write a review

Showing 211 - 220 of 224 reviews
GS
1 out of 5 stars

The worst service ever.

The worst service ever. They do not deserve a star, just couldn't write a review without taping for a star. I was purchasing a house because Movuno told me (more than once), that I had a buyer. Made the offer and was ready to move. Just been told by my solicitor that my buyer pulled out quite a while ago. Very unprofessional, and uncaring. My solicitor has just charged me £180.00 for the aborted work. He added that is because Movuno never told him about my buyer cancelling the purchase.

Date of experience: December 17, 2018

L
5 out of 5 stars

5* Estate agents

We went with Movuno after visiting a property they were the agents for and knew straight away we wanted to use them to sell our property too. Such a friendly and approachable team who go above and beyond at problem solving, through what was a stressful time Although the whole team were great, Emma was fantastic and was more like a friend supporting us through the whole process. We would like to thank everyone at Movuno for all their help, guidance and support selling our home. We would definitely recommend their service.

Date of experience: October 14, 2018

MM
5 out of 5 stars

I felt they were very professional and…

I felt they were very professional and kept in the loop all they way from putting my offer In right up to the moving day into my new property . I would most definitely use them again

Date of experience: September 15, 2018

GS
5 out of 5 stars

Can’t fault

Can’t fault. Very competitive price with no upfront payments before completion required, unlike other online agents. Price included all the professional pictures and floor plans. All the basics you’d expect from a traditional Estate Agents, they provide. The outstanding factor for us though was our Agent Tim Bentley who was excellent. After a series of clangers bought about by solicitors, he really went above and beyond to make sure everything got done in time - in fact if not for his proactive intervention we probably wouldn’t have got everything over the line in time for completion. Would definitely recommend.

Date of experience: September 15, 2018

KA
5 out of 5 stars

Very impressed with Movuno

Very impressed with Movuno. Our agent was outstanding and he always went that extra mile. Excellent value for money and highly recommended.

Date of experience: September 15, 2018

Sa
5 out of 5 stars

We highly recommend Movuno

Very impressed with service from Movuno, they offer evening and weekend accompanied viewings, text msg notifications of bookings, email updates of feedback and give sensible and practical advice. We sold one property with Movuno and had no hesitation in using them again to sell our second property....all for a very reasonable fixed price only payable on completion....unlike some others in the market who take their fee up front removing any incentive to sell.

Date of experience: September 9, 2018

PB
5 out of 5 stars

Excellant start to finish exceeded expectations

Excellant service start to finish, initial contact with gemma worthi gton who was very professional and explained the process in an easy understandable manner. Gemma was great throughout the whole process. The costs were extremely reasonable and affordable. The marketting of the property including photos was also excellant. Everyone i dealt with throughout the process were helpful and friendly. Thankyou to all at movuno for making the sale of my property so efficient and stress free. Would definately use in the future and have already recommended to my friends and family.

Date of experience: September 7, 2018

DN
5 out of 5 stars

Highly recommended

We have moved several times over the years. Used Movuno this time and was very pleased. Just as good as any high street agents we have used. Would definitely recomend.

Date of experience: September 6, 2018

CD
5 out of 5 stars

Excellent care and attention to detail…

Excellent care and attention to detail given by the attentive and professional employees of this firm from the start right through to completion of our house sale. Would highly recommend selling with Movuno. Competitively priced and wonderful customer service = happy customers!

Date of experience: September 5, 2018

JO
5 out of 5 stars

Can’t fault the company at all from a…

Can’t fault the company at all from a first time buyer point of view no question was too small or to strange Emma and Donna looked after me so well and the whole team behind them also. Would highly recommend and will definitely use if I sell in the future Jessica

Date of experience: September 4, 2018

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