Friendly staff and very helpful…
Friendly staff and very helpful servicemen. I would not hesitate to use them again. Outstanding service

Friendly staff and very helpful servicemen. I would not hesitate to use them again. Outstanding service
Awesome experience and great service as expected. Did excellent work. Recommended!
Solved our AC problem. Thorough and professional.
Very fast and explained everything in a way that was easy to understand.
The tech was outstanding, pleasent and got the job done.. highly recommend Metropolitan
Would recommend. Highly professional.
Polite, efficient, and very knowledgeable about the job.
Avoid this company at all costs! I paid $149 for a technician to come out, only for them to take a few photos of my air conditioner and give me an exorbitant verbal quote for repairs. They didn’t even turn the unit on or properly assess the issue. The technician couldn’t explain what was wrong and seemed indifferent. After two frustrating phone calls with customer service, they refused to refund the call-out fee. It was a complete waste of time and money. Stay away!
On time and very helpful, With two of my apartment homes. Will definitely keep working with this company.
Great service all around. Will use them again.
SP was great. Highly recommend
Very professional, was on time and had everything cleaned up after job was done.
The crew did a really good job on the prepping, cleanout and installation of permanent liner of our sewer drain. We appreciated the great job and clean-up.
I need a 6m of gutter replaced and 3 down pipes installed. The company charged me $143 to quote on the job. They came, looked at the job and quoted me $8,500. I’ve since checked the price of materials and time to install. There is about $400 of materials and 1 days work, for $8,500!!! I think this is a rip-off company that makes its money from charging call out fees and not doing work. I will be contacting Consumer Affairs to lodge a complaint.
Took the time to explain everything to me, really appreciated that.
Excellent service. I appreciate the effort to go above and beyond in order to keep valuable client relationships.
Great service and very professional. Everything was awesome! I will be using this service again
Amazing service and fantastic results. Best plumbers I have ever worked with
Definitely don't use Metropolitan and save yourself $$$. Their price for changing 1 switch is $1150 where you can get the same done by professional Electricians for $200. I hope government can take some action on this. No buisness should be allowed to charge a ridiculus amount. Absoultely low life company.
Metropolitan/ Mr Emergency or whatever you call yourselves. Do not use this company, they rip you off. I had a new ducted gas unit installed a couple of years ago and they said it needs service every 2 years. Called them for a service price, they can’t give price over phone but they can come out and give a quote. Quoted me $1249 for service, 1 was pretty shocked but the man did say that they have to strip it all down which can take a few hours. So i booked the service. The man was here for 45 mins. I emailed the company twice for a breakdown of what tech actually did for that amount of money - no response. Total rip off. Also quoted me $4k to install 3 zones. Erm I dont think so. Will definitely not be using them again. Ps my neighbour got ripped off as well, $2k to replace 2 smoke detectors.
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.