The gentleman that they sent over was…
The gentleman that they sent over was fantastic. Love the service.

10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
The gentleman that they sent over was fantastic. Love the service.
Do not use this company under any circumstances. They charged me $1849 for less than half an hours work. Disgusting prices and a disgusting company. They don’t even deserve one star but I had no choice but to give at least one star.
The entire process of replacing toilet was very smooth and professional. A team of experts I highly recommend
The technician did an excellent job. Really fantastic and responsive company!
Very honest, recommended ways to prevent issues, not just pay to do the job and see you next time. Would definitely recommend.
If you want it done right, Metropolitan Plumbing is who you call. Professional and trustworthy.
I contacted these guys to repair a broken light switch. They refused to give me a quote over the phone and charged $141 call out fee. They advised that the 'electrician' would be there within the next 2 hours, he was over an hour late. When he attended he claimed that he had never seen that kind of switch before. Then went on to show me the quote which came to $849. Absolutely ridiculous to attempt to charge someone that amount for changing a switch. Definitely don't recommend. Complete rip off
Good customer service and quality of work at a fair market price.
Excellent work and amazing customer service. Would definitely call for future projects.
DON'T CALL THEM. I was just ripped off by this scam company last week, and I wish I could have done more research previously before called them. My air con has noise and that was the only problem I want to someone to fix. I was introduced with the rejuvenation and full fault find service by their first call out person for a $1800 job. The technician firstly spray the inside filter, and I asked him if he wanted to listen to the noise first, and he opened up the front cover and said the compressor needs to be replaced and nothing he can do about it just by visually looking at it. The whole process took 20 mins including talking, and I realised this is joke and cancelled the rest of job, but still got requoted for $1400 that doesn't fit the purpose at all. I can pay reasonable amount based on the job performed but $1400 cannot be justified at all for the less than one hour work without material and equipment just because I stupidly trusted them and signed the paperwork initially. Some of them might do good job BUT my experience was terrible and I looked other comments that have showed the same. So I don't understand how this company still survives with all the regulated bodies and consumer laws, I will report this issue to CAV and ACCC and they need to do something so other people don't get into the rejuvenation trap like me.
Efficient technician with a professional attitude. Totally would recommend to use!
Excellent service - very professional and explained everything in detail.
Prompt, professional and polite service
Very professional young man. He explained the details so I could understand what he was doing. Metropolitan Plumbing has a great employee.
Outstanding service from start to finish. They did the job right and left the place clean. Couldn't ask for more and I will be recommending this business to anyone looking for a reliable plumber.
Great individual real knowledge in the plumbing thanks for the quick response.
They were full of helpful information and provided honest & quality advice. Couldnt more highly recommend Metropolitan Plumbing.
Absolute Scam. Read the current affairs article before dealing with this company. UnAustralian prices and they extort you. Also, they dont have their own tradespeople. They subcontract to other flagship (metropolitan etc another scam organisation)
Great service and perfectly installed the new light fixture. I would highly recommend Metropolitan Plumbing.
The plumber was prompt and courteous. He fixed the known problem and found the underlying causes and fixed those too! I always call Metropolitan for plumbing issues .
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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