Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k. However, were completed within a day absolute rip-off. I wish I’d watch the A Current Affair episode... See more
SCAMM ALERT!!! STAY AWAY FROM THIS COMPANY
I was charged $141 for them to attend my property to inspect a leak. Quoted me $1,849 to find the leak. They then claimed the leak was somewhere near the fr... See more
This company is praying on people in need, especially older people and women.
Had to pay for a quote $140. Quote was $1250 for fixing a gas ducted heating. We were asked to pay in advance $75.
The p... See more
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Had a persistent leak in the bathroom. Called these guys and they were here within hours. Really appreciated their straightforward approach and clear communication. No fuss, just solid work. Our bathroom's back to normal. Thanks a bunch!
Had a pesky dripping faucet in the kitchen and gave these guys a ring. They came out quickly and sorted it out in no time. Honestly, such a relief. Great job and would recommend them!
THEY NEED FAKE REVIEWS BECAUSE THEIR SERVICE IS SO BAD! Charged me $7000 for work that didnt even fix my issue, refused to leave the property until paid, standing over my misses and intimidated her. Then to email me another invoice of $10k to fix my problem. Watch BOTH A Current Affair episodes on these con artists
Had issues with my water heater and these guys sorted it out fast. Friendly service and fair pricing. Now I've got hot showers again. Cheers! Highly recommend
They were efficient and got the job done right. Took off a star because communication could've been a bit clearer, but overall a solid experience. Would call them again
Amazing bidet installation work. Affordable rates and quick turn around time. The technician was extremely friendly and explained everything throughout the process. Gotta recommend these guys 👍
Thanks,
Adam
Needed an emergency plumber, they arrived very promptly. Very friendly and knowledgeable plumber got straight onto the job and gave me a choice of quotes. I was super satisfed with the result as they saved my home from a flood. Cant give this group more stars thank you all so much.
Had Metropolitan sort out a kitchen leak and some bathroom fixes. They were punctual and did a solid job. Dropped a star because they missed a connection, but they came back quickly to fix it. Would use them again.
They charged $141 for first visit to ask about the problem, then sent another who quoted $1249 to be paid up front. The job took two hours but they would not adjust. It works out at about $700 per hour. Beware their upfront estimate.
Daniel
Smooth and flawless dishwasher installation. The technician was friendly and gave us tips on proper dishwasher maintenance. They lived up to our expectations.
Complete scammers and con artists. Highly overpriced, preying on vulnerable people. I recommended you never deal with them. Choose a small time local plumber, they will get the job done and hopefully not rip you off like these crooks do
We love that Metropolitan Plumbing is super reliable - they show up when they say they will and they stay in contact about when they will arrive. We have very high trust in them that we will be charged reasonable rates and that they won't do any unnecessary work. Definitely will contact them again if any issues arises
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
Charges60 mentions
“SCAMM ALERT”
Customer service51 mentions
“SCAMM ALERT”
Pricing45 mentions
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
Payment issues44 mentions
“This company is praying on people in need, especially older people and women”
Scam23 mentions
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services.
The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
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Review summary
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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