10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Toilet was constantly running and driving me nuts. Richard from Metro popped by, fixed it in a snap and didnt overcharge. Quiet flushes and peace of mind restored. Cheers!
Alex was great. Top-notch service.
Metropolitan was professional and courteous. Highly recommend
Basement started flooding out of nowhere. Called these guys. They came fast, sorted it and even gave some solid advice on how to properly maintain rusty pipes. Top job, really grateful. would recommend
Thank you for the prompt response and quick leaking pipe repair. Would use them again.
Good experience
Professional and affordable. They carried out a bathroom renovation for me. Work completed faster than I expected. They know their stuff. Good job Metropolitan
Whilst they offer a quick 24/7 service, which is great in an emergency, the price they charge is ludicrous. It does not cost $849 to replace a garden tap. That is of course on top of the upfront $141 you pay on the phone to get them to come. They have you over a barrel, late at night, when you just want something fixed. I feel sorry for their staff having to ask for exhorbitant fees. DO NOT USE
Paid $141 call out, okay. The quote for what I thought were some fairly straight forward maintenance issues was outrageous. Repair a leaking kitchen mixer tap, connect a washing machine waste hose, almost $4000. Many of the reviews here are saying the same thing. The good reviews I'm sure are some kind of SEO manipulation effort. Run away from these guys, they are a scam.
Friendly technicians, professional service and you simply can't love their cyber vans. Best plumbing company in Adelaide
In all my 80 years, I've dealt with many handymen and servicemen. The young folks who installed my new water heater were as courteous and efficient as they come. Reminded me of the good old days when workmanship was paramount. Now I can enjoy a warm bath just like the times of yore. Bless them and their top-notch service. Highly commendable!
Can't say they are always available as they advertise, however they provide top-notch service. Would use them again in case of emergency. Overall good job
Decent experience. Job done fast and the technician was polite and professional. Would use'em again!
Finally upgraded to a new solar hot water system. The team that did the installation was thorough, friendly and super efficient. Waking up to consistent hot showers now feels like a dream. Big shoutout for making the process so smooth and hassle-free! Would recommend in a heartbeat.
Top notch service and fantastic customer service. Well deserved 5 stars.
cannot complain about the work done and technician who arrived to fix a pipe
I had a sudden pipe burst in the garage. The crew that responded was fast, efficient and really knew their stuff. They turned what could've been a disaster into a manageable situation. Appreciate the professional touch and solid advice. Definitely calling them for any future plumbing needs.
My go-to plumbers here in Adelaide. Always on time, reliable and professional. Pricing is reasonable. Recommened
Our old pipes were making some odd noises. Reached out to Metropolitan and I am glad I did. Their team was prompt, knowledgeable, and took the time to explain the fix. Now, everything runs smoothly and silently. Outstanding service!
They were fast and professional. 5/5
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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