Satisfied
Wish they had responded quicker. AC repair carried out farily well and the technician who arrived was very polite.

10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Wish they had responded quicker. AC repair carried out farily well and the technician who arrived was very polite.
Hot water system installation was flawless. They did a great job and I'd use them again if needed for any plumbing jobs
Outstanding experience and fantastic service
I really appreciate the fast response this morning. Great experience
I am very pleased with the service. The plumber was very professional and was able to assess the problem and explain in to me in easy to understand language. He did a very good job and fixed the issue. Would use them again - 5 stars
Honest and helpful specialists. Would use them again
I recently had an issue at home and called up Metropolitan Plumbing. Not only were they quick to respond, but the whole experience was smooth and professional. Their team was friendly, knowledgeable, and made sure everything was cleaned up before leaving. It's not often you come across such reliable service these days. I'll definitely be keeping their number handy for any future plumbing needs.
They have always been prompt, responsive and honest about repairs or upgrades. Work has always been done to a high standard and they seem to go the extra mile. Glad to have found this plumbing company and happy to have a good local plumber in Booragoon!!!!
My technician Andy was extremely professional. He was very prompt and on time. He was extremely honest with me and explained everything I needed to understand regarding the work. He even cleaned up very meticulously. I would recommend this company and use them again on my next plumbing job!
They were on time and the plumber who attended was highly professional.👍👍👍
Professional and courteous plumbers. Overall fantastic experience. I got no hesitation in recommending these specialists
PROFESSIONAL LOCAL PLUMBERS
If I could give them 6 stars, I would :) I had fantastic experience and Mike was amazing. Quickly finished the job and cleaned after himself. I appreciated the attention to detail and their transparent pricing prior to the service
was advised DO NOT USE THIS COMPANY UMDER ANY CIRCUMSTANCES investigated by a current affair for excessive charging
WARNING DO NOT USE. SCAMMERS. OVERCHARGE WARNING!!!! Metropolitan Plumbing and the other names this business goes by is under investigation for contravening Fair Trade Practices, has faced Federal Court for tax evasion of multiple types and is being reviewed by the ACCC. They are unrepentant, do not care and wont change until they are caught out. CEO has gone to ground, National Operations Manager plays the phone logging game then ghosts you and their PR/content creator is busy buying thousands of positive reviews and deleting the many negative ones. GANGSTERS.
Poor quality Poor performance Too expensive
I recently engaged thes guys to replace my old hot water system, and I was very impressed with every aspect of their work. Their problem solving and workmanship were amazing. I also appreciated their clear communication and competitive pricing on top of that. I have no hesitation in recommending this company.
Lived up to my expectations. Great experience.
Reported fault on Saturday and tech did arrive on time ish Agreed to ac rejuvenation at a cost of $2000, this amounted to 2.5hrs work with a hose pipe Issue returned before they got to the end of the driveway Took 3 days for them to return, they quoted $2600 to complete a leak detection. They also quoted $32k to replace the unit. A quick look on the internet said I could buy the same until for $6k, in the quote the same until was itemised at $23k plus $9000 installation DO NOT USE THIS COMPANY UMDER ANY CIRCUMSTANCES I will chalk this up to experience
Extremely overpriced. After $141 call out fee they quoted nearly $1,000 for only one hour of work. And that was the cheaper option! They have been investigated by A Current Affair which is not surprising.
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.