Company worth recommending
Company worth recommending

Company worth recommending
Great workmanship and amazing plumbers.
Came soon after I called. Alex the technician was not particularly talkative but he solved the problem quickly and effectively. Very responsive, amazing guarantee and they uprfont with pricing. Very happy with their work and hope to work with them again.
Took over a week to come out, showed up late left me waiting over 3 hours no apology. In addition to the $140 call out fee, they wanted to charge minimum $1249 just to LOOK at the air con and tell me what the problem is. Any fix or parts is in addition to this. And to top it all off to replace the existing evap system quoted me $9,200 when I just had a full ducted reverse cycle system quoted including removal of the old evap for $14k from another company. Absolute daylight robbery this company is a scam
Happy with the service, would use again
I’m another almost victim of this unethical business. Scammed of the call out fee for a quote for a basic AC service ( 3 units) of $4200!!!! Just got an alternative quote from a qualified technician recommended by a friend for $300. Love their promo of no additional fee for out of hours work, when they charge 14 times an ethical business. (the alt quote guy also works 7day a week and offered to come out on a Sunday). Don’t waste your money on these scammers. Should have done more research! Read positive reviews with caution: they are probably plants from the company itself.
Alex attended last evening and fixed a leaking pipe in the kitchen. Great experience
Highly recommend Metropolitan Plumbing
after a terrible experience using another plumbing company I was a bit hesitant to hire Metropolitan, however they went beyond my expectations. the plumber who arrived was very friendly and explained the issue I had in really easy words. communication throughout the whole repair was great and the place was left clean. I highly recommend Metropolitan to anyone looking for a professional service
I was positively surprised by the quality of the service and their professionalism. Top quality plumbers and reasonable prices. Special thanks to Aaron
Metropolitan was simple to reach and work with. They were transparent about pricing and I was given various options. The plumber who attended was very professional and installed my new hot water system quickly and effectively. Even my bathroom was left cleaner than when he arrived. They will be utilised again in the near future.
I would like to give negative 10 stars. Please don't waste your $140 call out fee and don't sign anything! Quoted $1249 to fix a small aircon in small bedroom. But wait, there's more! in the fine writing said that if their service didn't fix it then we'd need to pay for the parts and extra service on top of that! (apparently the sky is the limit for this company) Their quote was actually the same price to replace and install a whole new aircon! I would like to add that I stand by my review. Having read all the other reviews, and how they take advantage of vulnerable people. I also read the positive reviews and whilst some appear positive, they are the plumbing ones and maybe they are in a certain location? We are in Perth and all the aircon reviews are the same as ours! We ended up phoning another company. The guy came over within a week, spent 2 1/2 hours and fixed it for $350.
They just quoted us $12039 to replace an existing air conditioner in our apartment. That doesn't even include the cost of the air conditioner! It's just for installation! Why hasn't the ACCC put these guys out of business yet? Complete waste of time and $140. Update: a different company ended up installing the same air conditioner for $700.
Leaking pipe, quick call, fast fix. Pleased with the service.
Thank you for coming out this morning. Simply amazing service. Anthony was fantastic.
Really cant understand all the hate They were professional and polite. Many thanks for that amazing service. Would use again if needed
We fully trust all our plumbing needs to Metropolitan Plumbing. Their plumber provided outstanding service, and we are always satisfied with their work. Feels like you can always expect a fair quote for the repair and the issue to be fixed perfectly. Reliable plumbers
The plumber who arrived was quick, efficient and very friendly!! He went to three different stores to find the part that we needed and now everything works perfectly. Thank you so much guys!
We have been customers of Metropolitan Plumbing for a few years now and they have taken great care of us every time. Unlike many contractors, they're on time an actually communicate. HIGHLY recommend and will be using them again for our plumbing needs !
My hot water pressure was getting low and these guys found a small leak which a previous company hadn't found. Water is back to normal. Amazing experience
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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