efficient upgrade of faucets and shower…
efficient upgrade of faucets and shower heads. quick, tidy, top-quality work. totally satisfied!

10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
efficient upgrade of faucets and shower heads. quick, tidy, top-quality work. totally satisfied!
Fantastic workmanship & expertise
I reached out to metropolitan plumbers on behalf of my mum, who due to memory issues couldn't organise it herself. She had a shower head & hose that was damaged & needed replacement. I paid almost $150 for someone to come give a quote, and they quoted $1200, stating $700 was labour & $500 was materials. I tried asking questions & I just couldn't figure out where this large price was from. I realised a friend's family member was a plumber, and asked their opinion & they said that was suspicious if there was no pipe damage. I had another friend get a recommended plumber from their family that lived in the same suburb. The new plumber did the job for $200 including materials. I don't know which plumber this was, but I think he saw an older disabled woman, with a not physically present son paying the bill & saw dollar signs. I also never had the quote emailed to me (as I was told it would be), which feels like he knew a paper trail wouldn't be good for this quote.
Alex helped me with a leaking sink. He is professional and honest. I was happy with the work and will recommend him to all my friends. Stephen
Would whole heartedly recommend. Came within 2 hours of contracting, was extremely professional and did an amazing job. Absolute top plumber!
The only company that was able to respond to an emergency today. Arrived in under an hour. Amazing!
Clogged drain cleaned quickly and in a professional way. The technician who attended yesterday (sorry forgot the name) was very polite and there was great communication throughout the whole process. Highly recommended!
Metropolitan was amazing and the plumber who attended did an excellent job. Highly recommend!!
This company charges a flat fee call out to quote which seems cheap, but then they will provide you with the most extreme, disproportionate quote. Your options are to forgo the fee and go elsewhere, or pay the exorbitant amount. DO NOT USE THIS COMPANY. Google the recent A Current Affair articles and see for yourself.
They were impressively quick in diagnosing the issue and proposing pipe relining as a solution. The process was smooth and cost-effective. They provided a detailed quote upfront. Great experience overall with their professionalism ans reasonable pricing.
Quick to respond and a pleasure to work with. They installed a new hot water unit efficiently and disposed of the old one properly. Highly recommend this company for all plumbing needs.
Alex was great and deserves a recommendation. Expect great service
They were lovely to deal with. Professional & friendly plumbers.will certainly use them again if needed
Metropolitan Plumbing is by far the most amazing plumbing company I have ever done business with. They made the process so easy, great customer service, as well as meet all my needs in timely manner. They truly made the job as if nothing ever happened. I recommend them for any of your plumbing needs. Thanks again Metropolitan Plumbing you guys are top notch. God Bless
Metropolitan was professional and on time. Their customer service is great and plumbers very polite
Service was a bit pricey but the quality ans speed were worth it
Efficient service
Terrible service. Wouldn’t use them ever. 2 days and promised to turn up between 4-7. NO show
In this day and age that companies like this exist - it's basic fraud... a call out fee for jobs where most people won't pay the price of a rip-off quote at about 10 x the normal price. Fair Trading where are you?
Alex was an excellent plumber. He restored my faith in plumbers. After being taken advantage of by my previous plumber, he assured me that not only could he do the job, but I would be smiling in the end. I was very skeptical and did not believe him. After some convincing, and assure me he was not just trying to get money from me, I relented. I could not be more pleased with the job he did. He was friendly and professional. It was a pleasure doing business with your company. I would not hesitate to refer Metropolitan Plumbing friend and family.
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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