Friendly and professional plumbing…
Friendly and professional plumbing service. Great communication and quote provided upfront.

Friendly and professional plumbing service. Great communication and quote provided upfront.
I called about a blocked sink and the plumber fixed it in no time, leaving everything spotless. Amazing experience, highly recommend Metropolitan for quick and effective plumbing works
SCAMMERS DO NOT USE. They ripped my elderly parent off to the tune of $28k for an aircon system that shouldn’t have cost more than $10k. No warranties, receipts and the contract was really only a quote. So wish we’d known before my parents paid them as we’d never have allowed them to use this company. One ABN for 40 odd companies. Special place in hell for these people. The 5 star reviews must be fake!
had great experience working with metropolitan plumbing from start to finish. polite customer service and skilled technicians is what I expected and they provide it all. will use them without hesitation in the future
Awesome being able to fit us in quickly among an already super busy workload and get us out of the poo :) Metropolitan has been our go to plumber for many years. They do a quality job each time at a reasonable price. Customer service always take care of bookings without issues, efficient and helpful. Friendly local business. Big thumbs and thanks once again.
These people are a disgrace. They attended to repair a ptrap under the kitchen sink. This part cost $9.16 at Bunnings, so I would think maximum $8 for a plumber to buy. They charged us $800 to supply & fit!!! DO NOT USE THIS SERVICE
Outstanding service and great communication with the plumber
Great satisfaction throughout the entire service. The plumber who attended was polite, professional and was easy to communicate with. Would difnitely use them again in the future for all my plumbing needs and highly recommend to eveyrone.
Quoted 10x the price for leak detection. Acted like there's no alternative but they'd do me a favour with interest free terms. They cannot be trusted as professionals; they will target the elderly and ignorant and fleece them. They should have their license removed.
Alex came out yesterday evening and quickly hanlded a flooding toilet. He was extremely polite and provided a fair quote prior to the job. He left the place clean and I could not complain about his work at all. Would definitely use them again and highly recommend his business!
Great service, fast response, fair price and fixed my clogged sink.
Unlike every other company I contacted this price gouging company wanted to charge me to visit my property and provide a quote for a new split system that all others will do over the phone after providing floor plans, or will attend free of charge. Why do you need to visit and do you want the sale or not? Alarm bells ringing for me so avoided.
Punctual, polite and skilled plumbers at Metropolitan. Would highly recommend!
The service technician did a great job. He was very friendly, and he knew the stuff very well. After I raised the complaint, they sent the technician within 12 hours. Even though it was a weekend, the technician came right on time. Thank you so much for your timely service. Would hire again and recommend.
This company is a scam, they pay for ratings which you can google for anti trust pilot..seem the website and all the others is a scam. read the 1 start ratings in the review for what you are about to embark on. It's $140 for a call out and that's to pay for the privilege for the scam that is about to unfold. Had Trustpilot not been corrupt and allow scam reviews I would have not needed to go down this path at all so they too play a part in this scam. I researched the costs of the replacement part that breaks down 99% of the time. The pump. $83. The salesman took a 10 minute look and came down and I asked its the pump - he said yes. Then the quote became the whole system in the next sentence. Thanks Blake - I knew you were a crook from this onwards. He saifd it could be a knock on effect if he just fixed the pump so could need solenoid, motherboard..best to pay 8k for a new one. I said no way. Tehen it was $2400 for a pump, but it would need a forensic quote to find the issue....or $1200 for a service. I laughed at him and then myself for loosing $140 to a scam. What do you do? I rang around tradies and was quickly put on to WestAir Solutions and they sorted me in 2 hours, came around, addressed it was the pump as I deducted, check the solenoid and everything was fixed in half an hour, $300. I have booked in for a service and replacement for filters as I can trust these blokes. They saved our Christmas with no fuss, and no bull. Shame on Metropolitan and the other sham companies they own, and shame on Trustpilot for not regulating crooks and allowing people to be manipulated.
Amazingly quick fix for a burst pipe. Super tidy and efficient, just brilliant. Highly recommend Metropolitan Plumbers
Absolute gems. Amazing work from start to finish. 10/10
We had an issue with our utility washbasin pipe work and our toilet flush. As soon as I contacted I got a quick reply and the service was excellent, good quality and very professional. Always will recommend anytime if any sort of pipework are needed.
Such a good business. Responsive, got me booked in no time at all. Professional, clean and tidy and friendly too. Will deffo use again
I came back from a holiday and there was a massive flood in the kitchen which led to downstairs Metropolitan Plumbing were out very fast and they fixed the leak with ease. And they even arranged for the remedial works, which was caused by the water damage in the property. Payment was taken after the work has been completed, and I confirmed I was satisfied. Would highly recommend. Best plumbers in Sydney!
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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