10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
CALLED OUT TO HAVE A A/C REPAIRED.$140 FOR SERVICE TO BE LOOKED AT.TOLD IT WOULD COST $1849 TO SERVICE AND REPAIR PLUS PARTS.A/C WAS INSPECTED AND I WAS TOLD IT WOULD NEED A REJUVENATION AT A COST OF OVER $5000.KNOCK BACK THE QUOTE.A/C WAS REPAIRED FOR $450 THE NEXT DAY.NO REFUND WAS PAID ON THE $1849
What a con. A Saturday afternoon, labouring guys nicked the gas and water lines! I switch both off at the mains and searched for a 24 hr plumber. Paid a $140 call out fee to these muppets. The plumber comes around within an hr 👍, then quotes $4.5k !! I asked what their hrly rate was received some waffle response. These businesses need to disclose more about their pricing on the web. The regulator is asleep at the wheel here
Fast, quality service. Explained everything before moving forward. Thank you guys again
Affordable and reliable plumbers. Used them twice and always live up to my expectations. Recommended
The process of my hot water system unit replacement was smooth and I am extremely satisfied. Recommended
Metropolitan provided a brilliant, prompt and professional service. All our toilet problems were sorted in no time. Will use again for sure
Technician Alex was fantastic. Recommend him and his company. Worth calling again
Great service over the weekend, highly appreciate it. Will recommend to friends and family.
I had been trying to deal with a leak under a sink for a long time until Metropolitan fixed this for me. Job carried out quickly and smoothly, no mess left behind. Transparent pricing with a quote provided upfront.
Impressive work aircon fixed in no time, highly recommend
I could not be happier with customer service and quick reaponse I received. The technicians were extremely helpful and I had plumbing issues fixed immediately. Highly recommend!
Great service and response. Answered all my questions. Great people person
Had a great experience with Alex! He did what he had to in order to figure out why our toilet was not flushing. He explained everything very well so I could understand the problem to take steps to fix permanently. Would definitely recommend!
DS arrived and got onto work 20 minutes after the call. Very surprised by the response time and his professionalism. Overall great experience
The problem I originally called them for hasn't been fixed (condensation leaking from Airducts) but was charge $3K for a "rejuvenation" of the A/C. The A/C was working fine. The biggest issue was $1490 to cut a 600mm x 6000mm hole that isn't even straight...When asked why it was so expensive the reply was "We charge express rates"..i could have cut the hole myself. The initial problem is still yet to be addressed in my complaints. Saw them on a current affair not too long ago for the same issue...Avoid them
Their service was effective, staff was informative, and they listened actively. I was provided some additional helpful information on my new ac unit. Would absolutely recommend and will call again in the future with any new issues that come up over the life of the unit.
Tech turned up on time and quickly resolved the issue within 15 mins
DS was fantastic, came out quick and got onto work fixing all our problems. Thank you
Amazing work on a clogged pipe. Couldnt recommend them enough
very pleased with the service fast response and friendly staff
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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