10 months ago
This company came out and charged a call out fee. Tech told me the unit was fixable and to have a second person come out to fix the unit for a further $1000 only to be told now at a total of $1300 tha... See more
Great people, great service, great prices
Extremely satisfied with the service. Many thanks
Disgusting lowlifes "praying on the elderly and venerable"! They went to my parents property which is actually my investment property and tried to push my elderly parents into paying $7,000 for a new hot water system which my parents nearly went ahead with! Luckily they called us first and I called my plumber after finding this out and he replaced it for under $2,000! I went onto google to look at these guys and there is an A Current Affair show from last year describing exactly this "praying on the elderly and venerable"! You absolutely disgust me, I don't know how you sleep at night and it amazes me that you can still behave like this even after being called out by A Current Affair! I thought I would at least do my bit and write a review about your dishonest and appalling business and behaviour! Notice how their reviews are turned off on Google and Facebook too! Wonder why!
Friendly & professional!
Great technician, very honest and to the point. He was professional and got us back up running
Rip off, don't use these guys!! They cost a fortune and place stickers everywhere without permission. They charge about 5 times more than other businesses. Avoid at all cost - warning!!
They were amazing! Came asap when we needed it pretty late at night. Fixed the problem for us and came back the next morning to install something for it! Incredibly sweet, down to earth guys! Would 100% recommend:)
Such a well run business! They are always communicative, prompt, helpful,honest and well priced. I've called them for a couple of different plumbing needs and have been super happy with their service every time. For the toilet clog, their price was $80 less than what others quoted me, which i really appreciated. Their availability is great too and they can always come out within 1-2 days.
They were very fast to help us with a broken aircon during Eeaster. Great service
We returned from holidays to our hot water system not working . We were informed that it needed replacing and this company quoted us $7000 !! We know it was a ridiculous amount and this was confirmed by a family member who has a successful plumbing business interstate . We eventually got a quote else where for $ 1750 which is a huge difference . Would be worried about someone in a more vulnerable position falling for this and having to pay WAY over what it actually costs . Please do not use this company
Great experience overall. Representative always available to help, and especially impressed service is consistently timely and efficient.
Solved a complex plumbing problem that others couldn't. Highly skilled and professional.
The worst trade experience ever. Overpriced, incompetent and very unhelpful customer service. Failed to identify the leak in a leaking pipe despite having uncovered it. Instead, they recommended we do further investigation at huge expense to find the leak. Charging $800/hr for investigation and detection, $1600/hr for concrete cutting of 1m, and $1700 to fix the leak. (leak was subsequently fixed by a different plumber for $400). Do not use these guys ever .
I had a bad leak from the PVC piping under my kitchen sink. Metropolitan Plumbing replaced the plastic with a more durable metal drainpipe. The job was done quickly, cleanly and most importantly it was done affordably!
A Current Affair was right, Its an Awful Company, Avoid like the plague. Wish I had read the reviews on here 1st as everything A Current Affair and all the bad reviews said was correct. Metropolitan head office refuses to refund our deposit when it was clear that the $15k of work they quoted wasn't needed after Urban Utilities fixed our issue for $300. The Technician was a nice person but he is working for an awful company.
Simply amazing experience. The plumber, Mike, was very quick in addressing the issue and provided fantastic service. I am very happy with the result and will use him again
Excellent job. I called due to backed up drain. They had someone there the next day. Service was quick. He got to the problem very quickly. It was very reasonably priced.
T.M. was fantastic. Great work from start to finish. Extremely polite ale helpful
KC was amazing. High quality service. Transparent pricing. Friendly customer service
Cannot say enough good things. Same day service, did not have to wait long for them to arrive. Very professional and respectful of my property. Would definitely recommend
Based on analysis of 122 reviews rated 1-2 stars for Plumbing & Gas Pty Ltd
“SCAMM ALERT”
“SCAMM ALERT”
“Metropolitan advised me works around the house would take multiple days and cost me upwards of $5k”
“This company is praying on people in need, especially older people and women”
“Clearly that is how they scam/trap the vulnerable into disgusting overcharges”
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Metropolitan Plumbing is a professional plumbing service provider based in Australia, offering a comprehensive range of plumbing solutions to residential and commercial customers. The company specializes in emergency plumbing services, guaranteeing response times within one hour for urgent issues such as blocked drains, leaking taps, and gas fitting. Operating 24/7, Metropolitan Plumbing ensures that customers receive timely assistance regardless of the hour, with no additional charges for after-hours services. The company prides itself on delivering reliable plumbing repairs, installation, and maintenance services. With a strong focus on customer satisfaction, Metropolitan Plumbing has garnered a reputation for quality service, demonstrated by a significant number of positive customer reviews. Their offerings include convenient finance options, making it easier for clients to manage plumbing costs. By prioritizing the needs of their customers, Metropolitan Plumbing aims to provide effective and long-lasting solutions for all plumbing-related challenges.
Plumbing & Gas Pty Ltd receives a mix of feedback from customers, with a notable number of reviews highlighting significant concerns. Many reviewers express frustration over exorbitant fees, citing instances where they were charged high call-out fees and received inflated quotes for relatively simple repairs. Complaints about the company's service often mention a lack of transparency and perceived dishonesty, with some customers feeling targeted, particularly vulnerable individuals. On the positive side, a portion of consumers appreciates the professionalism of the staff and the quality of service when the work is completed. Some customers recommend the company for its effective service, despite the high costs.
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