Love Jewelry

4.43 out of 5 stars
4.4
Great100 reviews

TrustScore

4.4
4.43 out of 5 stars
Great
5 out of 5 stars
79
4 out of 5 stars
8
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
11
100 reviews in total

Review summary

Love Jewelry receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about poor quality and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

No sign of my item ordered and no…

No sign of my item ordered and no ability to speak to anyone to resolve it. This was a gift and ordered in plenty of tim...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Ordered a projection heart necklace for…

Ordered a projection heart necklace for my mum was fantastic a beautiful piece of jewelry photo inside was lovely and gr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I contacted Love Jewelry

I contacted Love Jewelry, for some help they were amazing they were very understanding and helpful I went swimming and ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fantastic

From the beginning the customer service was excellent. I requested no receipt as it was a gift, Julie couldn't have been...Read more

0
0
🔥 High engagement

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Lianne Powell
Lianne Powell
1 reviews
6 months ago
5 out of 5 stars

Lovely bracelet / necklace making kit

Lovely bracelet / necklace making kit! My 6yr old loves the charms, theyre great quality and very sweet! Customer service great, Vicky very helpful with my queries!

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M sangster
M sangster
1 reviews
6 months ago
5 out of 5 stars

Purchased a gift for a friend's…

Purchased a gift for a friend's birthday, with 2 family photographs and her birth stone. I changed my mind during the order process from a bracelet to a necklace and absolutely nothing was too much trouble from customer services - possibly the most amazing service team I've come across! Once the necklace arrived, I was blown away with how clear the pictures were on it, it was just beautiful. I was so excited to give it over to my friend. She was blown away with it. She just adores being able to see pictures of her late parents so clearly, in such a delicate form in a necklace - it brought lots of happy tears. Can't thank Love Jewelry enough - will definitely buy again. Thank you.

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Dawn Colman
Dawn Colman
1 reviews
6 months ago
5 out of 5 stars

The team were very responsive and…

The team were very responsive and unbelievable helpful!!! Necklace was beautiful and I would definitely use this company again

Helpful?
Mike
Mike
1 reviews
6 months ago
1 out of 5 stars

Awful sent me someone elses order

Atrocious company. Took ages to send and receive the item and once did receive not only did they send the wrong item but they sent random pictures of someone else within the item. Contacted and said will send out correct item quickly as explained if was for a birthday present. Well that hasn't been received as promised either so they have let us down very badly. Total incompetence and will not be using this company again. Avoid folks. They haven't a clue what they are doing

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Amy Haines
Amy Haines
1 reviews
6 months ago
5 out of 5 stars

amazing customer service🤍

i am extremely grateful for the customer service of this business. i emailed in with a concern. Vicky was STRAIGHT back to me and i emailed out of normal trading hours. i am so impressed and am extremely grateful for the kindness and positive experience with this amazing brand. once again thankyou Vicky , you are a star ❤️

Helpful?
Nicky Bell
Nicky Bell
1 reviews
6 months ago
1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! I BELIVE ITS A SCAM…. Ordered a neckless nearly 4 weeks ago and it was for a birthday gift for my mum it said it has been dispatched on the 13th of may with Royal Mail sent a tracking number when I entered that into Royal Mail it said it was waiting on sender to send the item 4 weeks have come and gone no neckless status is still the same Royal Mail waiting for item and the company saying they have sent it… I contacted company they have said yes we will refund you sorry for this and that but it’s clear it’s just been a scam company I have now contact my bank to reacall money as they have still not refunded my account Very angry it was a personalised neckless birthday gift and now I don’t have enough time to order something else from somewhere else they have ruined my mums birthday please don’t order from this company it’s just the worse ever I do believe it’s a scam company

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DT
DT
1 reviews
6 months ago
5 out of 5 stars

I recently purchased a necklace for my…

I recently purchased a necklace for my friend who sadly lost her dad. Unfortunately the necklace broke within a couple of weeks. When I emailed to inform them of this they replied very quickly and had the issue sorted very soon. Great customer service.

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Amy
Amy
1 reviews
6 months ago
5 out of 5 stars

Absolutely brilliant product just what…

Absolutely brilliant product just what was ordered.

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Su
Su
1 reviews
7 months ago
5 out of 5 stars

A special personalised gift

I bought a bracelet for myself after losing my dog of 14 years so to remember him, I was so impressed I have now ordered one for my best friend for her birthday. A lovely special bracelet personalised with a special picture.

Helpful?
7 months ago
5 out of 5 stars

Very happy with likeness to photograph

Very happy with likeness to photograph

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Kim Knight
Kim Knight
1 reviews
7 months ago
5 out of 5 stars

I Have just received Two beautiful and…

I Have just received Two beautiful and stunning necklaces for my daughters , one is 40 this month and I am so over the moon with them that I am also going to buy myself one. It takes a bit of time to focus, but when you get it in the right position they are beautiful, and 925 siver. A lovely memory for them both. Easy to order . Give them a go. Thankyou to the company too. They came beautifully packed and secure .

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Kelly Lambert
Kelly Lambert
1 reviews
7 months ago
5 out of 5 stars

Bracelets

I'm really happy with the bracelets, I have recieved. They came in a nice box. It's a great way to have a captured moment with you at all times. I highly recommend them.

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7 months ago
5 out of 5 stars

Amazing company and customer service

I ordered a keepsake for my mum, we lost my dad in December so this was a big deal for us to have it. We paid to have it in a rose box, it looked perfect my mum loved it and carried my dad everywhere. Unfortunately it broke and she lost the picture of them both. She was so upset my husband couldn’t fix it so I emailed love jewellery to say thank hay had happened. They went above and beyond to help and send us a replacement as well as a beautiful email for my mum. Its words touched our hearts. They couldn’t have been so lovely about it and currently making a new one. I couldn’t help and feel left out so I ordered a bracelet for myself it’s with my everywhere and I love it.

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Shelley Mills
Shelley Mills
1 reviews
7 months ago
5 out of 5 stars

Love it

Love it! Bought to remember my dad and it’s better than I expected. Photo quality is excellent. Would definitely recommend

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7 months ago
5 out of 5 stars

Lovely necklace

Lovely necklace, thank you ❤️. Customer service very helpful!!! Thank you again !

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Lynn Peterson
Lynn Peterson
1 reviews
7 months ago
5 out of 5 stars

Amazing beautiful item

Such an easy process. I uploaded my photo paid and within 10days a beautiful tennis bracelet with the photo I chose inside. It was a present and they LOVED IT so thank you will definitely recomend and will use again 🌟🌟🌟🌟🌟

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MRS Baker
MRS Baker
1 reviews
7 months ago
3 out of 5 stars

Long delivery time

The product itself are lovely, however make sure you give plenty of time for delivery I missed two birthdays as they arrived too late. It will take exactly 10 working days to arrive as they don’t take in account weekends, so over 2 weeks they took to arrive.

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Jenny South
Jenny South
1 reviews
7 months ago
5 out of 5 stars

Absolutely beautiful 😍 I've recently…

Absolutely beautiful 😍 I've recently bought 2 for my friends and they loved it,I've recently bought one for myself it's the perfect gift

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7 months ago
5 out of 5 stars

Such amazing customer service and products

I got the minimalist men necklace. It was so pretty and such a thoughtful gift to give your loved ones. The service was just amazing with quick responses when I asked about the cleaning methods for the jewellary with clear link and video attached to the conversation.The price is so reasonable as well for such great quality. They are absolutely great. Will purchase more jewellary from them in the future 😊

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KristieJ
KristieJ
1 reviews
7 months ago
5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, Great price. I brought them for my boys after we lost our precious nan so they have photos of her in their jewellery. I was hesitant as the prices seemed too good but they’ve arrived in beautiful boxes exactly as described.

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