Review summary

Jacksons Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

S
Regular communication and updates.

Regular communication and updates.

Getting the Job done

We recently completed a comprehensive home remodel with Jackson’s Design, led by refurbishment consultant Ana Tonial. Ana brought exceptional project management skills and deep industry knowledge, guiding us through every phase—from design and planning to execution. As with many construction projects, we encountered unforeseen challenges, budget recalibrations, and tough decisions. What set Ana apart was her transparency and steady communication. She kept us informed at every step, even when the updates weren’t always easy to hear. Thanks to her tenacity and responsiveness, the project was completed to a high standard. We’re truly delighted with the transformation and the aesthetic outcome. The journey wasn’t without its bumps, but the result speaks for itself.

JO
Great experience - thanks Enrico

Jacksons have been great to work with - Enrico in particular is very dilligent and always there to support both me and my tennants. Living abroad makes this especially valuable as I know I have someone I can trust looking after my flat for me

Very positive experience

Since working with Ledj, I have found her to be incredibly supportive. Her communications are speedy and personal, and she seems to care about giving the best service she can.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

269 total • Write a review

Showing 141 - 150 of 265 reviews
ZL
5 out of 5 stars

Olivia was very helpful on a recent…

Olivia was very helpful on a recent viewing, she had all the relevant information to hand and was prompt with follow up.

Date of experience: February 16, 2022

G
5 out of 5 stars

Very positive experience with Kirk

Very positive experience with Kirk. Tailored communications

Date of experience: February 16, 2022

S

Sam

US

5 out of 5 stars

Kirk has been a fantastic help in…

Kirk has been a fantastic help in helping me find a property!

Date of experience: February 16, 2022

NS
5 out of 5 stars

Professional and friendly

Professional and friendly on my 1st viewing and 1st contact with Kirk. Hoping he will be good at negotiating this property for me in Balham!

Date of experience: February 16, 2022

A
5 out of 5 stars

Really impressive service

Really impressive service - highly recommend Kirk who is very helpful and proactive!

Date of experience: February 16, 2022

FM
5 out of 5 stars

Excellent customer service.

Big thanks to Kirk Smith of Jackson's Balham branch. He has been friendly and very helpful throughout the purchasing process. Highly recommended Kirk and Jackson's.

Date of experience: February 16, 2022

A
5 out of 5 stars

Kirk is brilliant

Kirk is brilliant

Date of experience: February 16, 2022

c
5 out of 5 stars

Great experience

I have been very impressed by Kirk Smith who is just taking over from my former estate agent. In a very short time, he has been able to identify perfectly what we are looking for and has been very helpful. We are still in the process of looking for something but Jacksons has been the best from far! Would highly recommend.

Date of experience: February 16, 2022

L
5 out of 5 stars

Jacksons have worked tirelessly on my…

Jacksons have worked tirelessly on my property sale through turbulent times. Kieran is a very professional sales man and has been superb! Thank you

Date of experience: February 16, 2022

AT
5 out of 5 stars

Great service

We were very impressed with the way in which Sophie Doughty from Jacksons managed our purchase in Earlsfield. She was readily available, proactive and kept us updated at all times. She provided relevant and thoughtful advice which was reassuring throughout the process. Would highly recommend.

Date of experience: February 16, 2022

Previous1•••141516•••27Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.