Regular communication and updates.
Regular communication and updates.
4.4
Great
269 reviews
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💬Hasn't replied to negative reviews
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Review summary
Jacksons Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Getting the Job done
We recently completed a comprehensive home remodel with Jackson’s Design, led by refurbishment consultant Ana Tonial. Ana brought exceptional project management skills and deep industry knowledge, guiding us through every phase—from design and planning to execution. As with many construction projects, we encountered unforeseen challenges, budget recalibrations, and tough decisions. What set Ana apart was her transparency and steady communication. She kept us informed at every step, even when the updates weren’t always easy to hear. Thanks to her tenacity and responsiveness, the project was completed to a high standard. We’re truly delighted with the transformation and the aesthetic outcome. The journey wasn’t without its bumps, but the result speaks for itself.
Great experience - thanks Enrico
Jacksons have been great to work with - Enrico in particular is very dilligent and always there to support both me and my tennants. Living abroad makes this especially valuable as I know I have someone I can trust looking after my flat for me
Very positive experience
Since working with Ledj, I have found her to be incredibly supportive. Her communications are speedy and personal, and she seems to care about giving the best service she can.
Company details
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Website
jacksonsestateagents.com
All reviews
269 total • Write a review
Showing 121 - 130 of 265 reviews
K
Karen
US
Thank you Jacksons (especially Sophie Doughy!)
I’m so so grateful for having had Jacksons’ support along the whole process. Sophie Doughty is an absolute star who not only helped me and the seller to keep things moving, but was many times the person I’d need to get in contact with to either seek a better understanding of things or find some calm in the midst of stressful times. Outstanding customer service, professional yet super friendly and supportive. Thank you Sophie! And thanks to the rest of the team too.
Date of experience: February 21, 2022
Mo
Super fast response to my enquiry for a…
Super fast response to my enquiry for a house valuation. Kirk Smith and the valuation team scheduled a visit at my convenience Thanks
Date of experience: February 18, 2022
ED
James Castleman from Jacksons in Balham…
James Castleman from Jacksons in Balham is very professional, responsive and friendly. He was very helpful when selling our property. I can also say only good words about all the team including Raymond, Kieran, Olivia and Kirk etc. Emma
Date of experience: February 18, 2022
PW
Great experience with Jacksons (Kirk)
Kirk has been really helpful during our house hunt. Jacksons in general persisted to try find us the right property
Date of experience: February 17, 2022
TC
James Castleman (the manager of the…
James Castleman (the manager of the office) has been incredibly helpful and is very knowledgeable. James has shown me around about a dozen properties now and always makes time, he is very friendly and willing to share his knowledge. I have spoken and met with numerous agents but, would have no hesitation in strongly recommending James and I will contact him when I sell rather then anyone else in Balham.
Date of experience: February 17, 2022
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