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HomePet ServicesItch Reviews

Itch

4.066666666666666 out of 5 stars
4.066666666666666 out of 5 stars
4.1
|Great|60 reviews

TrustScore

4.1
4.066666666666666 out of 5 stars
Great
5 out of 5 stars
42
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
0
1 out of 5 stars
12
60 reviews in total

Review summary

Itch receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Deborah Hawkes
Deborah Hawkes
5 out of 5 stars
5/5

Excellent flea treatment and delivery…

Excellent flea treatment and delivery service is always on time. Cost of product is very reasonable for peace of mind w...Read more

0
0
🔥 High engagement
POPULAR
keren jam
keren jam
4 out of 5 stars
4/5

All good

All good, on time ,convenient, close to a one stop shop for your cats needs. I'm happy with it.

0
0
🔥 High engagement
POPULAR
STACEY coombes
STACEY coombes
5 out of 5 stars
5/5

In easy repeat every month I find this…

In easy repeat every month I find this product very good you have to use a few times to get on top of the fleas but it’s...Read more

0
0
🔥 High engagement
POPULAR
Sonia
Sonia
5 out of 5 stars
5/5

No itch on Milo

Since setting up the account, everything has run really smoothly, so so far, have had no reason to make contact and Mil...Read more

0
0
🔥 High engagement

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Mike
Mike
1 reviews
14 days ago
5 out of 5 stars

Great service

Great service. Quick delivery and quality products

Helpful?
Jacqueline
Jacqueline
1 reviews
15 days ago
5 out of 5 stars

Amazing products and works well for my…

Amazing products and works well for my fur baby 😁

Helpful?
MJO
MJO
1 reviews
16 days ago
1 out of 5 stars

Poor service

I did not receive my last order and never received a reply to my email. Sadly had to cancel my subscription

Helpful?
Ewa Lorand
Ewa Lorand
1 reviews
16 days ago
5 out of 5 stars

Perfect service

Perfect service Super convenient care for a pet😍

Helpful?
Jamie-Ann Johnston
Jamie-Ann Johnston
1 reviews
16 days ago
5 out of 5 stars

Whats not to love?

So easy for people like me who "forget" to pick up flea treatment! Whats not to love when it lands on your mat?

Helpful?
Kim Metson
Kim Metson
1 reviews
16 days ago
5 out of 5 stars

Quickly found my account and gave me a…

Quickly found my account and gave me a link that worked, so I access my account.

Helpful?
Corey
Corey
1 reviews
16 days ago
4 out of 5 stars

Helpful and efficient

Helpful and efficient

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
jasmin
jasmin
1 reviews
16 days ago
1 out of 5 stars

i wouldn’t bother with itch i tried it…

i wouldn’t bother with itch i tried it on both of my dogs and both of my dogs reacted massively and didn’t get rid of the fleas

Helpful?
Paige
Paige
1 reviews
17 days ago
5 out of 5 stars

Leigha was great

My delivery issue was resolved so quickly and easily - when issues arise it’s about how willing a company is to help you and fix it. Leigha was great!

Helpful?
Holly Carpin
Holly Carpin
1 reviews
17 days ago
5 out of 5 stars

Great company

Great company! Fast response and friendly customer service :) Will be purchasing again!!

Helpful?
SABELLA
SABELLA
1 reviews
18 days ago
5 out of 5 stars

the company is good unfortunately the…

the company is good unfortunately the product was not for my 🐈‍⬛ cat

Helpful?
Jacqui
Jacqui
1 reviews
18 days ago
1 out of 5 stars

Didn’t work at all on my dog

Didn’t work at all on my dog, in fact she ended up getting infested with them leaving me to treat my home for weeks and having to take my dog to the vet to get stuff from them. No reply from the customer service team either. Would definitely not recommend

Helpful?
Kerrie Vincent
Kerrie Vincent
1 reviews
18 days ago
5 out of 5 stars

Brilliant customer service.

Brilliant customer service. Responded to my query within minutes and with no trouble at all. Thank you for your communication today.

Helpful?
Lizzie
Lizzie
1 reviews
18 days ago
3 out of 5 stars

I haven’t needed to use customer…

I haven’t needed to use customer services as haven’t had a problem with my deliveries,the only downside about this subscription service for my puppy is that he doesn’t like majority of the treats that’s sent so because he doesn’t like them it’s not good value for money for me personally with my puppy not liking them so I’ve paused my puppy’s subscription for 3 months and then I’ll try him again with them and see if he likes them then but if not I’ll be cancelling his subscription/order as if he still doesn’t like it in 3 months time then it’s just a waste of money for me. The company itself though are amazing and always deliver on time with no problems.

Helpful?
Jenni Henderson
Jenni Henderson
1 reviews
18 days ago
5 out of 5 stars

whatsapp chat

Paul on whatsapp chat was fabulous. Sorted my issue out straight away

Helpful?
Carole Cairns
Carole Cairns
1 reviews
19 days ago
3 out of 5 stars

I never actually received my itch .They…

I never actually received my itch .They did try twice but it still didn't arrive. I did receive my money back

Helpful?
Nathan
Nathan
1 reviews
19 days ago
1 out of 5 stars

The itch flea product that I was sent was not my best decision …

The itch flea product that I was sent initially thought was good 👍 until my cat ended at the vets due to the chemicals making him seriously unwell and causing him to lose all his hair and costing an arm and a leg to get him better In conclusion just get the stuff from the vets it does cost more but you know what your getting

Helpful?
Melanie S
Melanie S
1 reviews
19 days ago
5 out of 5 stars

Great all round

Really easy to navigate website and to be in control of your account. No fuss ordering, products have been effective and will continue to use.

Helpful?
Diane
Diane
1 reviews
19 days ago
5 out of 5 stars

Brilliant service and affordable!

Brilliant service and affordable!! We have now eliminated Rileys flea problem with the pippets and using the spray. Hopefully we have now broke the breeding cycle . We have not seen any sign of them for over a month. Very happy with the service

Helpful?
Sam Thomas
Sam Thomas
1 reviews
19 days ago
5 out of 5 stars

Great hassle free customer service once…

Great hassle free customer service once you sign up, v easy to tweak orders

Helpful?
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Category

Pet Services